It's not a five start hotel so don't expect super luxury. Hotels in Venice are expensive. For the price and location it is unbeatable. During our stay we had very rowdy guests who at 7.30 decided to make a big noise in the foyer. I get the feeling this was an exception as the janitor (guy running place next door) came around to investigate what was going on and was livid.

The people running this hotel are lovely. Will go out of their way to make your stay work for you. We needed to drop our bags hours before official check-in. Which they arranged. The location next to canal and was brilliant. The dinner is at the restaurant owned by they same people who run the hotel. Lovely home made food. Daniela is right spark and made us feel super welcome. Great for families and having dinner included just takes the hassle out of locating somewhere to eat, when you have tired kids after a full day of sight seeing.

Stayed in April 2023

We turned up for our check-in at the time that we were supposed to turn up, but nobody was there for us. We waited and waited because we really wanted a shower before heading out for dinner, but literally nobody came, so we had to head out without even being able to use the bathroom. The room wasn't anywhere near what I saw from the pictures when I booked, but that's not my biggest issue. The day we left, I accidentally left my washbag in the room and in the wash bag there was jewellery as well, so I contacted the girl who did our check in, Cristina, to ask her if she could have kindly sent it back to me and I would have paid her for the postage and of course for the bother too. She ignored all my messages, so I had to phone her a few times and when she finally answered, she said she would have sent it "whenever she would have had time". It's lbeen 3 weeks and not only I haven't got my stuff back, but she keeps ignoring my messages. I have also tried to phone countless times the landlines but nobody ever answers. Leave your hopes at the door if you are wanting to get a hold of staff there. I have had to phone the local police officers to ask them to do something about my jewellery that Locanda Salieri are holding for no reason - absolute shocking customer service, literally the worst you could ever imagine.

Stayed in April 2023

The window is missing glass and Tv weren't in the room. They weren't waiting for us when we made our appointment.

The room is ok, the matrac is very comfortable. The dinner very very tasty!

Stayed in March 2023

no kettle/ mugs in the room

great price and location + free meal in restaurante.

Stayed in December 2022

1. no warm water in shower. 2. almost no water in shower 3. ice cold bathroom 4. no breakfast nor dinner even though they were advertised and promised 5. no staff present 6. no way to contact staff by phone 7. the phone number in Booking does not work 8. no extra toilet paper during 5 nights’ stay

The room was quiet and warm.

Stayed in January 2023

no staff, keypad entry difficult to use, no room service, heating intermittent dark and poorly lit entrance

location

Stayed in December 2022

I had a room with view of the garden. A few mosquitos got in while I left the window open. This was mid November.

Location is near the train station. Although the area is very lively during the day, it gets pretty quiet at night which makes for a good sleep. There's no staff present but you receive all the information you need per email.

Stayed in November 2022

Let’s start. Check in. I’m working at the hotel and I can tell that check in without receptionist may be good but only if you prepare everything in advance. I really don’t understand why while travelling to another country, on day of my heck in, standing near the door already without any information how to get in, I should call to the number given here to ask which is the entrance code. You should provide that in advance, I don’t have to call you to know that things. After calling lady sent me a WhatsApp with some kind of information but I still had questions. After asking her in WhatsApp I was waiting for the answer 3 hours and finally received short answer which basically also should be written in advance. But that’s not all. The “best” thing was that in the evening at the time of taking shower we realised that there is no hot water. That was a really unexpected surprise you definitely don’t want to have during your travel. So if you want to enjoy your holiday in Venice, I recommend you to choose another hotel

Location is nice, really close to everything. But I think in Venice anything is close to any place. Aldo quality of food during dinner is quite good

Stayed in October 2022

I wouldn't even give 1 star to this hotel!!!! When we arrived to the place and went in our room it looked different as stated on the pictures on booking.com. The window was broken "fixed" with duck tape, the bed was filthy dirty!! Red spots on the bed , black small pieces of I don't even know what? Hair on the bed! It was DISGUSTING!!! I don't even start talking about the smell of the room.... I asked the owner to give us another room it has been refused , then been told to leave pr they can send a cleaning lady to fix the room !!! How?? Also they gonna fix the broken window??? After that we left , booking.com and the owner refuse to refund our money, the owner offered to give a voucher next time I visit ??? Joke!!! We needed to pay a last minute place to sleep somewhere rather than the airport for extra money few minutes walk from the hotel. AVOID AVOID AVOID disgraceful "hotel" !!!!!!!!!! The owner asked to remove the bad review and they promised i will get the refund ! I never got my refund and I am now rewriting the review and opened a case with my bank!!!

nothing!!!

Stayed in September 2022

All was good

Staff friendly. Afordable for chosen location. Easy to get around.

Stayed in October 2022

The airconditioning was a little loud

Good location, clean, simply furnished and the Dinner which was included at Trattoria alle Lance was great. And great cicchetti around the corner Arcicchetti Bakaro.

Stayed in September 2022

The instruction was that the dinner is included. But even there was a restaurant next door, that dinner was arranged in a different place, a short walk from the hotel. As it was raining, I did not feel like walking there. And there is no breakfast in that hotel either. For the price I paid it was rather disappointing.

The bed was comfortable. Even there was no staff at the hotel, I was given all instructions on how to get into hotel and my room. Everything worked smoothly.

Stayed in September 2022

Room is small for three people. complimentary dinner was not good, tried it one night and we decided to eat at another place the next time. Overall, fair.

Location is good and amenities are basic. For three people the room is very compact (do not recommend for three). Recommend this place only for a short stay.

Stayed in September 2022

Very good value for money and a great dinner included! Accommodation is basic but comfortable and the location is superb.

Stayed in September 2022

off the hustle and bustle great location on the canal coupled next to two gorgeous restaurants

Stayed in September 2022

We’ll, the host was non existent. We saw her once when we checked in. The bathroom was awful!!! and I mean awful! There was a large amount of mold on the ceiling, the shower drain was plugged and the water was pooling in the shower, on the bathroom floor, and into our room. There were no amenities..no shampoo, body lotion, etc. The pillows were like cardboard. Our reservation stated that dinner was included, but there was no host to ask about where to get it. A disgusting place to stay!

Loved the view of the canal. The air conditioning worked well.

Stayed in September 2022

ac not working good broken fixtures in the bathroom

great location perfect

Stayed in August 2022

Bedbugs! Stayed here for one night and got bitten by bed bugs! We had two rooms, one double and one triple. The triple was a double with a fold out and the person worst affected with bugs was on the fold out. Mould growing out of the bathroom fan. The meal at the restaurant was ok, but would have been been better off eating elsewhere. Over all cleanliness is not acceptable and would not recommend anyone to stay here.

Stayed in August 2022

location, location, location!

Stayed in August 2022

Air Conditioning

Stayed in August 2022

Nothing really. There is no reception, so make sure you arrange the check-in with the host before your arrival.

Close to the bus station. A short walk to other interesting locations through back streets. Dinner is included in the host's own restaurant in a different location, although the food is not that special, but is still decent and add to your saving in this expensive city.

Stayed in June 2022

The rest is not to bad, bathroom lots of black mould. The place is old, so it is understandable. Would be nice if there was someone to greet you when you arrived.

It had a view of the canals.

Stayed in August 2022

stated ‘double bed’ was actually 2 singles. woke up and power was out, no air con, no hot shower, was fixed by the time we got back to the hotel though

great location, amazing view from balcony over the canal.

Stayed in July 2022

Nice view, near the city center, dinner was very tasty

Stayed in July 2022