Harp concert to accompany breakfast

Stayed in May 2023

The one small lift is very slow. Only 1 toilet in common area downstairs was out of order so we had to go up in the lift to use the bathroom.

Although simple and not flashy this small hotel has all the commonly needed facilities needed by any traveller. Its location is ideal. We stayed in room 502 - all 3 rooms on the 5th floor are newly renovated.

Stayed in May 2023

Room was a bit cramped.

Location unbeatable. Enjoyed harpist in breakfast room.

Stayed in May 2023

the aircon in the room did not work - it was 24 degrees and quiet hot in the room - i phone reception at 11pm to fix it and it was not fixed - i had to open the window to get cool air and then got all the road noise

excellent location - easy to walk to all the attractions excellent breaskfast and staff very friendly offered late checkout and early check-in

Stayed in May 2023

Nothing It was very comfortable.

Breakfast was good! Location I already answered. Room was good.

Stayed in May 2023

Breakfast was good 😊

Stayed in May 2023

nothing I didn’t like

so central, but more than that the staff was awesome, the entire presentation was very classy yet not snobby. all amenities right there, including a sky bar!

Stayed in May 2023

Location

The hotel was charming and staff was professional and friendly.

Stayed in May 2023

everything was nice

location

Stayed in April 2023

the property was locating in a great location

Stayed in April 2023

I have no complaints. The only observation I offer is that it is one of the most expensive hotel rooms I’ve ever paid for, and it didn’t quite live up to the value for cost. I’m in the hotel business and I stay in the nicest hotels in the world. That said…Milano is an expensive city…I have no complaints.

Nice breakfast. Loved the harp. Great location. Excellent staff.

Stayed in April 2023

Nothing, it was all wonderful.

I was traveling with my elderly mother who was a handful as she was making several requests of the staff including changing our room. The hotel staff were so kind, always smiling and willing to help. The customer service was exceptional. If there is only one reason to return, its because of the staff. Everyone from the manager, reception staff, breakfast staff, bar staff, cleaners, bellman...everyone was exceptional. You know a hotel is run well, when you get this level of service consistently. I can't thank the hotel staff enough for helping me to ensure a comfortable stay at Hotel Milano Scala for my mother.

Stayed in April 2023

Average facilities and experience for the price paid

Location in the center of Milan walking distance to Galleria, Duomo, Scala etc. The live harp music at breakfast was a nice and elegant addition!

Stayed in April 2023

The room was a little outdated but not too bad

Lovely hotel! The staff were so friendly and helpful, they really made our stay extra special. Great central location. Lovely breakfast with live harp music! So relaxing and the lady seemed really talented.

Stayed in April 2023

Room was quite small for the price

Great location & friendly staff

Stayed in April 2023

Good central location in Brera, close walking distance from Duomo and Scala. Very welcoming staff. Good breakfast and bar area with very good buffet for pre-dinner drinks. Too early in the year to use the roof terrace but it looked fantastic.

Stayed in April 2023

great approach of the team high quality of service well equipped

service especially reception team Mochamad great location

Stayed in April 2023

location

Stayed in April 2023

the bed was a little uncomfortable

great location

Stayed in January 2023

Having breakfast with the sound of the harp (and beautiful ladies as a bonus ) was so nice !

Stayed in April 2023

We couldn't see any need of improvements

Every thing about the hotel was very very good

Stayed in March 2023

The windows open to a long balcony that connects all the rooms to one another around a central courtyard. It is not a big deal but might affect a sense of privacy and security for some people, especially if you like to sleep with your window open.

The staff was adorable and really welcoming, which straight away makes a big difference when you arrive. The location is unbeatable, since you are really in the city center and at a walkable distance from everything really. Unfortunately I only staid for one night, so I did not really get to try everything, but the food from the room service was correct.

Stayed in March 2023

Bathroom tub/shower was difficult to get in and out of and could be hazardous for people with low agility. Room decor could use updating.

Breakfast was good and staff was terrific. Location is great for access to Bret’s district.

Stayed in March 2023

nothing

it’s location, more intimate feel rather than a bland international hotel. excellent helpful staff

Stayed in March 2023

Very comfortable room, extremely good location and a very friendly staff.

Stayed in March 2023