Reviews of Palazzo La Scala
San Marco 4737 , San Marco, 30124 Venice, Italy
#266 of 438 B&Bs and Inns in Venice
Guests' ChoiceReview score
Based on 440 hotel reviews
8.6Score breakdown
-
Cleanliness
8.8
-
Comfort
8.8
-
Location
9.6
-
Facilities
8.3
-
Staff
9.5
-
Value for money
8.4
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 10 July 2025
Pien
Netherlands2 reviews10“Absolutely perfect!”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Everything. Location was perfect, room was very cute and clean. Even though it was very hot outside, the room had a lovely cool temperature. It was an absolute joy to stay here.
Stayed in July 2025
-
Reviewed: 9 July 2025
Jane
Canada4 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Suite
- • Stayed 1 night
- • Submitted via mobile
Simple and cheap
Stayed in July 2025
-
Reviewed: 7 July 2025
Naho
Japan5 reviews10“Great hospitality, great location”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing!
Great location to have access to all the touristic places, such as Palazzo Ducale and Rialto bridge! The vaporrato statin to take the boat for Murano & Brano Islands is walkable too. The reception can keep the backpacks after checkout, which helped us a lot. The reception people were very kind 🥰 We will definitely come back for our future Venice visit.
Stayed in July 2025
-
Reviewed: 6 July 2025
Sue
Australia23 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Room was very small/tight.
It is a small local hotel but location and staff were excellent.
Stayed in June 2025
-
Reviewed: 1 July 2025
Saniye
Turkey11 reviews2 helpful votes9.0“Great place to stay in Venice. Very clean, very close to all attractions, really good staff and a good working air condi”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Very clean, very good staff, very good location
Stayed in June 2025
-
Reviewed: 28 June 2025
James
United States3 reviews10“Great stay…helpful staff, excellent room”- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 2 nights
- • Submitted via mobile
Comfortable beds, charming decor
Stayed in June 2025
-
Reviewed: 26 June 2025
Diana
Romania7 reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everything was great - location, owner, clean and confortable room. Felt like home in the romantic city of Venice.
Stayed in April 2025
-
Reviewed: 26 June 2025
Andrew
Australia4 reviews8.0“Great stay . Friendly staff . Would highly recommend .”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Room was a little dark
Great central location . With lift .
Stayed in June 2025
-
Reviewed: 23 June 2025
Jackie
United Kingdom56 reviews7 helpful votes10“Highly Recommend!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Lovely traditional and very clean room in a fabulous central location. Close to Rialto Bridge, St Mark’s Square and the Vaporettii.. Cristian and Fabiano were really helpful and friendly. Definitely recommend Palazzo La Scala to anyone seeking a good quality, fairly priced hotel in Venice.
Stayed in June 2025
-
Reviewed: 14 June 2025
Kasimova
Netherlands2 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
-
Great location in the center of the city, in 5 mins walking to St.Marco Square. Polite and supportive administrators. Highly recommended.
Stayed in June 2025
-
Reviewed: 13 June 2025
Karina
United Kingdom10 reviews9.0“Very nice little boutique hotel”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Rooms don’t have any day light and it has locked shutters
Amazing location, friendly staff, nice clean room
Stayed in June 2025
-
Reviewed: 5 June 2025
Adriana
Romania38 reviews51 helpful votes8.0“#Oferte-Last-Minute.RO”- • Business trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
Review video: https://oferte-last-minute.ro/link/qcQe1uMnbro locatia este foarte buna curatenie in camera amabilitate si profesionalist camera putin mica, dar e ok EN: Video review: https://oferte-last-minute.ro/link/qcQe1uMnbro location is very good kindness and professionalism the room is a little bit small, but it's okay
Stayed in April 2025
-
Reviewed: 21 May 2025
Lauren
Canada7 reviews9.0“Quaint small rooms with lovely heritage features”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The rooms were small, but it made sense for the location and price
The location was great and the staff were flexible and nice. It was clean and had everything we needed.
Stayed in May 2025
-
Reviewed: 18 May 2025
Debra
Canada13 reviews1 helpful vote9.0“Great location and quiet for sleeping!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Location was central!
Stayed in May 2025
-
Reviewed: 18 May 2025
Kurt
United States5 reviews3 helpful votes10“Very nice people in a very good location”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
Not a complaint, just a note - the main entrance is down sort of a side alley, with a sign above the door. It’s easy to walk past on your first go. After you find it, it’s no problem.
Excellent staff - very friendly, talkative, likeable, great personalities. The property’s location is just a short distance from St. Mark’s Square amidst a ton of restaurants and shops. The room was small but old-school elegant.
Stayed in May 2025
-
Reviewed: 18 May 2025
Marcia
United States8 reviews9.0“Other than the a/c issue the stay was very good”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
We were told the a/c couldn’t be turned on because of city regulations. Even though in the reception we could feel it was on. The day was hot, so we had to open the windows to get some fresh air, with that we couldn’t sleep because we could hear all the noise coming from the streets.
The location couldn’t be better. Right next to the main attractions. The hostess Chris was very friendly. The hotel is charming and very clean.
Stayed in May 2025
-
Reviewed: 12 May 2025
Mark
United Kingdom3 reviews9.0“Excellent”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
Location is hard to find.
The staff were excellent and so friendly helping with all things Venice.
Stayed in May 2025
-
Reviewed: 10 May 2025
Jennifer
United States9 reviews3 helpful votes10“Highly recommend for location, convenience, cleanliness, helpfulness and traveling solo.”- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 3 nights
I wish they pillows were more comfortable and the bedding overall but the other points were more importent.
Location was perfect. Fabiano, the host, was amazing. The cleaning staff was exceptional and the room was very clean. Traveling solo and needed a clean, safe, centrally located location where I could rely on the staff and they achieved just that! Highly recommend for a budget friendly in and out easy place to stay, no frills. I felt safe.
Stayed in May 2025
-
Reviewed: 8 May 2025
Michelle
Australia1 review10“Service with a smile , happy to be there”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I didn't have any complaints
We didn't have breakfast, but the location and facilities were great, would highly recommend it to friends and family,the man at the desk was very helpful
Stayed in May 2025
-
Reviewed: 3 May 2025
Laura
Australia6 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
No access to air conditioning at time of visit (controlled by reception and only available in summer months). We chose not to sleep with an open window due to mosquitoes.
Great location, close to Rialto bridge snd major attractions. Very easy to travel to and from the airport as close to ferry terminal. Friendly reception staff, room and bathroom were clean and inviting.
Stayed in May 2025
-
Reviewed: 21 April 2025
Paul
France2 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The room was very cozy and beautiful, better than the pictures (which is worth mentioning because it’s usually the other way around!) We had a great stay, and Jo at the reception desk was adorable and made good recommendations :)
Stayed in April 2025
-
Reviewed: 21 April 2025
Natalia
Ukraine6 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nice staff, great location, and cozy room
Stayed in April 2025
-
Reviewed: 13 April 2025
Julia
United Kingdom2 reviews9.0“Lovely room near to attractions”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
We were only minutes away from St Mark's square and the rialto bridge. We were able to check in early and were given lots of information about the area. It was a bit noisy at night but not for long and not late. There is a lift, which was very unexpected. If I come to Venice again I will stay here.
Stayed in April 2025
-
Reviewed: 11 April 2025
Maura
United States6 reviews9.0“Very cozy stay in great location with wonderful customer service.”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Great location and Christian was always very helpful!
Stayed in April 2025
Guests also reviewed these properties:
-
Ocean LodgeBoca Raton, USA
-
Reykjavik Residence Apartment HotelReykjavík, Iceland
-
Asia HotelAmman, Jordan
-
Pousada Solar VienaGramado, Brazil
-
Apartments BorčićHvar, Croatia
-
Jacaranda Villa Coffs HarbourCoffs Harbour, Australia
-
Art Villa BakurianiBakuriani, Georgia
-
Le Val des SensChatte, France
