Great location

Stayed in March 2023

Great location, near to Ueno Station, after checkout still can store luggage at the lobby👍🏻

Stayed in March 2023

I understand their cleaning service like hotel as well. We stay 5 days, go out early morning and come back late night. Too tired to make room cleaning it would be perfect if the cleaning service provide every 2-3 days of stay.

Newly hotel in good location, near Ueno station, Ameyokocho, Ueno Park, 7-11 very close to hotel not so far from Keisei station (5mins), they provide complete kitchen stuff, washing machine in room and staff are very helpful. Good choice for family stay, we stay 4people in family room. It's very good they separate bathroom and restroom. We will come back again. Thank you 😊

Stayed in March 2023

nothing much

strategic location! It is only 5 mins walk to Ueno station!! Akihabara shopping district is also 5 mins walk and there’s so many restaurants around it. I love that the hotel has washing machine for those who are staying more than 2 days.

Stayed in March 2023

Our room was small but functional. It has everything that you could ask for in a vacation hotel. It is near the Ueno station, which makes everything accessible.

Stayed in January 2023

All facilities

Stayed in March 2023

None

Excellent location, close to JR Ueno Station. Room is big, nice and have all facilities you need. I love the washing machine in the room, can clean the clothes during traveling. Additional, I forgot the purchased goods at the hotel after check-out, the staff has sent me the message and kindly help to send the goods to the next hotel. I’m really appreciate for their support.

Stayed in March 2023

Good location, just 5 minutes away from Ueno Station. Room was bigger than average hotel room in Tokyo with comfortable beds and amenities. Staff was helpful and friendly.

Stayed in March 2023

It is near ueno Station and keisei skyliner Station. Room is clean and staff is prompt in answering to queries via the chat

Stayed in March 2023

Excellent location, room is clean and facilities are in very good condition.

Stayed in February 2023

Didn't get the room we booked - got a smaller room. Towels not changed at all during stay.

very big rooms, washing machine in room.

Stayed in January 2023

- no room cleaning during our 2 nights here and trash can is fulled. We had to ask staff for clean towel and bottle water on the second night. - we found used towl from previous user in the bathroom

- good location - big room - comfortable bed and pillow

Stayed in February 2023

The staff at the front desk is not available at all times. Check-in time 4pm is very late. Late check out is not available.

Superb location. Just opposite Ueno Station. The room we stayed was very clean and spacious enough for 3 of us.

Stayed in February 2023

Non

There is a wash machine in the room.

Stayed in February 2023

staff is helpful, comfortable, near station and minimarket

Stayed in February 2023

was tricky to find (for us)- directions from Ueno station would be a good idea

good location, clean, spacious (for Tokyo), new

Stayed in February 2023

none

good location, services and convenience !!

Stayed in January 2023

Nothing much

Location is ideal in Ueno - quiet but very close to all shops and restaurants, suitable for families, they have washing machine and dryer bathroom. Ueno is a pretty central location to other parts of Tokyo and Yokohama.

Stayed in January 2023

there was only one chair in the family room. There is no space for proper eating but room come with full kitchen equipment.

all except there was no space for eating

Stayed in December 2022

No breakfast

location, Clean, Large Space

Stayed in December 2022

bath room, toilet (unable to wash hand instantly) and washing machine (beside a bed) location too far apart from bath room. the worst of all there’s a sewage smell from the bath room sink…

location and size of room good enough for family of five.

Stayed in December 2022

none

everything!

Stayed in December 2022

Nothing to dislike.

Convenient location close to Ueno Train station and walking streets of Ueno. Please look for the central exit of Ueno Station. Love the room which comes with basic kitchen appliances and slightly larger than a typical Japanese hotel room. Shower and toilet are separate which is Convenient. Shower gel, shampoo and conditioner by DHC provided as well as other basic amenities. Do note that housekeeping is not daily and you will have to bring the towel to the reception to exchange for new ones. Overall we find the room feels like a home rather than a commercial hotel. Staff was very responsive, friendly and helpful. Had a very wonderful stay here and will stay here again when we visit.

Stayed in December 2022

Nothing

Location. Simple and no frills. Everything a small family needs.

Stayed in December 2022