The size of the room was very small.

The location was really good.

Stayed in April 2025

Great location and even though the room was very small there was enough room for suitcases (under bed), bags, shoes and personal items. Lots of hooks, shelving and bench space.

Stayed in March 2025

The room was well organized but excessively small

Amenities

Stayed in April 2025

I didn’t like how there was so many people offering sexual favors whenever we went out at night so close to the hotel cuz we experienced this every night however that’s not the hotels problem maybe just a location issue. And we were told when booking about the tattoo issue for the onsen however I would’ve loved to experience it.

I liked how close we were to so many things to do. And the room was very clean at all times. I would definitely stay here again.

Stayed in April 2025

Room bit of small , Price wasn't the best.

Great Location

Stayed in April 2025

rooms small but we’re in Japan

very clean

Stayed in April 2025

No problems, just a small room.

We enjoyed the upper floor (17th) view. The room was small but very clean. The location was very good with a 2 block walk to the subway. Security was excellent.

Stayed in April 2025

Room was a little bit small, apart from that no other problems

Easy to get to, short walk from train station

Stayed in April 2025

Room was a stad small but functional.

Location and the value

Stayed in April 2025

Had to climb across the bed to get in - the room was so small only one of us could move around at a time and the bathroom was so small the door could not be shut when using the toilet. The room would be OK for a single but hopeless for a double.

The location was very good with plenty of eating places nearby. They also stored our luggage free of charge on the day we checked out.

Stayed in April 2025

location and quality, but lacked space, even for japan standards... also the check in time was too striict

Stayed in April 2025

Great walking distance to everywhere

Stayed in April 2025

The rooms were smaller than we expected

Location is very close to the metro station

Stayed in April 2025

Room was too small for the money and not clean daily. Also check in staff was not flexible and was hard to communicate with staff in a different language when they were a mask.

Friendly staff and kitchen staff.

Stayed in April 2025

Check in is a little difficult. Yes the rooms are a little small but you can make it work. The pillows were quite uncomfortable.

Location is everything. Just enough away from the noise but still in a safe and convenient neighbourhood. Right by train stations and convenience stores. The bathrooms were fantastic.

Stayed in April 2025

Not so much didn’t like and I know it’s not just about your policy but also a part of culture and traditions,but that I couldn’t use the public baths because of my tattoos.

Location was just right for my first time to Japan

Stayed in March 2025

The ridiculous check in and check out times. You check in at 3pm, and have to check out at 10am, which seems a bit cruel. The rooms were very small, just big enough to not be cramped. Even though I booked a room with the view, I was placed in the west building, room 1402, and the view was subpar at best. The bathroom was ridiculously tiny and cramped, when I sat down on the toilet, I could barely have my legs out or they'd press against the door and hurt my knees. The bath itself was also small (but deep), so I couldn't really enjoy a proper bath. The bed itself was big, but the pillows were uncomfortable. For a premiumish hotel, with relatively high prices (spent 3k+ for 10 nights), I'd expect nicer pillows. The covers had slight dirt or rubbish on them as well, but i didn't want to make any complaints. The house keeping staff are also very intrusive and don't respect your privacy, they will knock on your door regardless of what time, and if you don't respond, they instantly try to come in. One of them came in as I was changing, and I had to push the door closed and lock it, and tell them to come back later. From then on I had the doors locked and blocked off so they couldn't come in. A very disappointing housekeeping service, felt very rushed too. They didn't even make the bed properly, the sheets were clearly the same sheets as before, and the blankets were put on the wrong way as well. Another thing, with the washing machine, it takes $5 per use to use it, you're better off going to the laundry mat next door and using their machines, it costs $3 there (keep in mind the hotel only has like three machines, whilst the laundry place has about 5-6) very disappointed, considering the hotel has so many rooms. I hope they read this thorough review and pass it onto the relevant departments so they can improve.

I liked the location, the staff were helpful, and the food at the restaurant was very nice.

Stayed in April 2025

The room size is limited and small. However we understand this is a Tokyo problem and not just this hotel. If a couple where even if one individual is 6 feet tall or more may struggle to sleep comfortably on the bed together with their partner.

Good Location and facilities inside the hotel. Staff were very helpful.

Stayed in April 2025

Again location, just in the edge of all night long night life with small streets that echo noise.

Location, Get a higher floor and shut the windows at night.

Stayed in April 2025

Early check out at 10:00

Good location close to metro station and Golden Gai and other restaurant area.

Stayed in April 2025

Bad breakfast, super small room

Great position

Stayed in February 2025

The room is quite small by European standards, but everything you need fits in, and you get used to it quickly.

Great location – very close to the train station and situated in a nice neighborhood. The automatic check-in and check-out process was fast and convenient.

Stayed in April 2025

Clean, close to the main attractions. The room is a little small, but very well organised.

Stayed in April 2025

Way from one tower to the onsen through ground floor. 15 min from Subway. On Google it was shorter. Room smalltalk, for two person too small.

Nice hotel and onsen

Stayed in April 2025

Didn't know there were so many APA hotels in Tokyo, got a bit confused trying to find ours.

Great location, central to various different trains options to get around all of the city. Clean room every day and loved the traditional bath option. We used that multiple times on our trip and was perfect on cold days after walking around.

Stayed in March 2025