Onsen has no towels

Clean also has onsen

Stayed in February 2025

By day, the area was nice. At night seemed a little sketchy.

The breakfast was very nice. The Onsen was awesome. Laundry facilities were easily accessible.

Stayed in January 2025

It’s walking distance to subway, supermarket and center place for attraction.

Stayed in January 2025

In the red light district so may be an issue to some

Cheap and cheerful

Stayed in February 2025

The rooms were small, and there was no wardrobe.

The location was very central, close to the metro station and 24-hour stores like Don Quijote.

Stayed in January 2025

Too commercial and barely a staff member to be seen. The only person I interacted with was at checkin and to buy breakfast vouchers. Many issues across the hotel regarding heating being centrally controlled (so not adjustable). They charged more for breakfast and managed the breakfast by telling people not to eat at certain time! The restaurant was where the breakfast was served and it was smaller than most restaurants and fast food places nearby. There were warning signs in the lift as to not coming to breakfast in peak times - even though you had to book and pay for breakfast the night before. While the food was good, there was a 40 minute time limit on the time you were allowed to stay for breakfast. Really poor management of a basic service - that guests were paying top dollar for.

It was clean, and the room had a bath in the bathroom. The room was very small but had space under the bed for the suitcases. I booked this place for the Onsen - which was very good if tiny for the size of the hotel. There is even a feature on the TV to show how busy the Onsen is for each gender, which is quite a high tech method to see how crowded you want to be in the the hot pool!

Stayed in January 2025

Could not adjust temperature in room. Too hot. Room a little too small with luggage

Great location close to train lines. High up with views

Stayed in February 2025

- Small room BUT that's normal in Tokyo - Must ask for room cleaning BUT that's normal in Japan (room will be cleaned anyway after 3-4 days); there's no door hanger tags for room cleaning so request must be done in reception

- Excellent position, close to Shinjuku Station and Golden Gai - Quick checkout - Kind staff - Courtesy umbrellas - Wahslet

Stayed in January 2025

A/C temperature was fixed and could not be altered to suit individual needs. It was Dec , it was set to heat -but it was TOO hot in the room making sleep uncomfortable.

Staff were helpful, location was perfect, view was amazing, room was comfy ( solo traveller)

Stayed in January 2025

No netflix/primevideo and the mirroring didn't work. Basic room.

Big television. Good position. Clear information on the screen.

Stayed in January 2025

Room size

Location and cleanliness

Stayed in February 2025

The room is too small for 2

Good location

Stayed in February 2025

Good location. Small but comfortable room.

Stayed in February 2025

excellent location for getting around the city like having dinner in Omoide Yokocho

Stayed in December 2024

Pillows Temperature control

We liked the extra amenities in the room. Razor, hair dryer brushes etc. Nice sheets real glasses. Pillows were the only downside. All was super clean, functional and neat! Had a 18th floor room great view. Loved it. Regulating temperature was rough. But we managed.

Stayed in January 2025

If you lime Kabukicho nights this is the place. Rooms are really small but it is Tokyo… So i was expecting that

Stayed in January 2025

Loved the Onsen facility and convenient location. Also, a bit bigger and better layout than some other APA hotels in Tokyo

Stayed in January 2025

Parking must be paid cash so it isn't technically part of the hotel.

Good location and amenities.

Stayed in January 2025

The rooms are smaller than expected. Look at sq metres when booking.

The location. There was a good laundromat right next door. Everything was clean and we got new towels every day.

Stayed in January 2025

The pillows were quite uncomfortable but that’s all

The hotel was so clean, staff amazing and facilities beautiful.

Stayed in January 2025

The breakfast is well worth the asking price. Great spread. There is a spa on level 2, great in winter.

Stayed in January 2025

The room was a bit small but that seems standard in Japan. Felt cosy for one person so might be more of a struggle for two. Luggage had to fit under the bed to move around. Didn't like that you couldn't use the onsen if you had tattoos. They offer 2 cover-up stickers like 10cm large but that didn't cover my tattoos so I still didn't use the onsen. There are a few APA hotels around Shinjuku. I passed 2 or 3 on the way to the one I was staying at. Not an issue but more just to make sure you know the correct one. It's a bit further out than other hotels but still only a 15-20 minute walk to the station.

Nice room. Clean and comfortable. A bit small but had all the amenities. Liked that there was a master light right at the bed. Bath was shorter in length than a regular bath which was fine for me because I'm short and was actually better because usually I feel like I waste a lot of water just filling up the tub. Shower pressure was good Good location around Shinjuku so

Stayed in January 2025

The room was too hot to sleep well, without any way to reduce the heat. This was verified by many other guests who agreed, and the need for a sign in the elevators stating that individual room temperatures cannot be changed.

The Onsen was great. Service was good. Breakfast was excellent. Room was very clean

Stayed in January 2025

The rooms are too small and too hot. There is no onsen.

The breakfast was good.

Stayed in January 2025

Excellent location, walking distance from Shinjuku and very close to access other parts of Tokyo.

Stayed in January 2025