Reviews of APA Hotel Higashi Shinjuku Kabukicho Tower This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-31-12, Japan
#693 of 1,487 hotels in Tokyo
Guests' ChoiceReview Score
Based on 9998 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
8.6
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Facilities
8.4
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Staff
8.5
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Value for money
8.1
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Free Wifi
8.9
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Reviewed: May 16, 2025
Guneet
India2 Reviews1 helpful vote8.0“Very well located and clean hotel”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms were too small and more bottles of water needs to be provided! The pricing of food is also expensive
Very well located!!
Stayed in March 2025
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Reviewed: May 16, 2025
Kevin
United Kingdom13 Reviews8.0“Great location, clean, easy checkout”- • Leisure trip
- • Solo traveler
- • Single Room with City View - Upper Floor - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Good size for Tokyo. Nice and clean. Polite staff. Excellent express checkout!
Stayed in May 2025
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Reviewed: May 16, 2025
Alejandro
Mexico11 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
We knew since we booked it, but the room size is quite small. Perhaps just a small quibble, but there are too many APAs in the zone, which might confuse you between them. Nevertheless, the personnel was very helpful if you get lost among them. The zone has a lot of places that offer "companion women". We don't know what kind of services they offer, but it was a weird vibe.
The location was good, next to multiple metro lines that connect you to different important spots throughout Tokyo. The personnel was very kind and patient. The room size is small, but they are arranged to make the most out of every space. Lots of breakfast options to choose.
Stayed in April 2025
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Reviewed: May 15, 2025
Jéssica
Ireland31 Reviews4 helpful votes8.0“Great location for a busy nightlife”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 6 nights
The location is great but in a very busy area, specially in the night. if you wanna party this is right location, if not you can choose another area with the same hotel. I'd recommend the hotel replace the fridge with more storage room, I didn't use the fridge at all but having a few drawers instead will help a lot.
The room is small but very comfortable (bed, mattress, pillows, duvet, etc), the shower was perfect and plenty of amenities to use. The location is great as well. We used the washing machines and dryers and they were fine.
Stayed in May 2025
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Reviewed: May 15, 2025
Magdalena
Poland49 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 5 nights
Tiny rooms even considering japaneese standards
Good breakfast, close to metro station
Stayed in April 2025
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Reviewed: May 15, 2025
Uddipan
India5 Reviews7.0“It was a good stay”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
give water to guest
staff and location
Stayed in April 2025
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Reviewed: May 14, 2025
May
Israel20 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
The room and the bathroom were very small.
Very nice and clean hotel.
Stayed in April 2025
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Reviewed: May 14, 2025
Iza
Malaysia1 review9.0“it was a great stay!”- • Leisure trip
- • Family with young children
- • Single Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
the pillows. the movies or tv selection is quite little. my other family member got a lot of movie/cartoon selection more than my room.
it’s convenient. a lot of convenience stores nearby.Close to a halal kebab store. and just a walking distance to donquixote. and i get to borrow umbrella during rainy days. Staff was super helpful and can speak english very well
Stayed in May 2025
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Reviewed: May 14, 2025
Natasha
New Zealand5 Reviews1 helpful vote9.0“Hits the mark”- • Leisure trip
- • Couple
- • Superior Double Room with View - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
The one thing I didn't like was that the clothes dryers are not good. After 2 hours of trying to dry a load of washing, my clothes were still very damp.
Although the room was very small (which is normal for Tokyo), the space was well thought out. Lots of hooks and places to hang things was appreciated. I would definitely stay at this hotel chain again in the future.
Stayed in May 2025
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Reviewed: May 13, 2025
Lizette
Australia19 Reviews3 helpful votes8.0“Great stay”- • Leisure trip
- • Family with young children
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Room is on the small side but similar to others in Tokyo.
Location is fantastic, clean comfortable rooms.
Stayed in May 2025
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Reviewed: May 13, 2025
Suzin
Canada13 Reviews2 helpful votes8.0“Well organized small rooms and lots of amenities”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Landry took us more then 3h. The dryers do not dry clothes. Made us late that day.
Lots of amenities. Small rooms but very efficiently organized. Near many train stations and convenient stores. Checkin and out very fluid. English movies on tv.
Stayed in May 2025
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Reviewed: May 13, 2025
George
Romania12 Reviews8.0Very Good- • Business trip
- • Group
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 6 nights
As known, the size of the room is really small. Not all the staff is fluent in english
The breakfast has nice japanese dishes and a good variety to choose from. The location is good
Stayed in May 2025
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Reviewed: May 13, 2025
Kathy
United States14 Reviews8.0“Yes, I would stay at this location again. Friendly staff and fast elevators.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
dryer in the laundry room was a waste of money. We walked across the street and had our laundry dry in 20 minutes.
Stayed in May 2025
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Reviewed: May 12, 2025
Thủy
Vietnam66 Reviews13 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Single Room - Non-Smoking
- • Stayed 3 nights
Room is quite small
Location is great
Stayed in May 2025
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Reviewed: May 11, 2025
Bailey
New Zealand6 Reviews9.0“Location and amenities worth the little extra money.”- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 3 nights
Room is very small
location was great, and it was amazing having an Onsen on site, and free of chrage.
Stayed in April 2025
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Reviewed: May 11, 2025
Amy
United Kingdom62 Reviews11 helpful votes9.0“Good for a short stay, good location”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
There's nowhere to rest in the reception area, we just wanted to wait for our transport as check-out is early at 10am. So it was uncomfortable in that sense. Rooms are tiny although that's common and expected in Tokyo. It would have been nice for staff to advise us on basic information like breakfast times, check-out times, etc. Such information was on a ticket that was printed out and not easy to read if you find it difficult reading small text or finding the information on the TV in the room. Be careful to get the right APA hotel, there are two in Shinjuku and we got confused and went to the wrong one!
Breakfast was good although we got kicked out at 10:30am when it finished. Not for late risers! Location is good, it's close to restaurants and shops. We were able to leave our luggage and they kept them all together with a ticket system. When you ask for info from the staff they were super helpful. We found out about a direct bus to the airport which saved us lots of money, and they also ran up to the room to check we hadn't forgotten anything when we lost something small.
Stayed in May 2025
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Reviewed: May 11, 2025
Sarah
Australia3 Reviews8.0“A pleasant stay”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The clothes dryer performed very poorly and barely dried our clothes in 2 hours.
The hotel was well presented, clean and had everything we needed for a comfortable stay.
Stayed in May 2025
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Reviewed: May 10, 2025
Lianne
New Zealand50 Reviews3 helpful votes8.0“Loved Shinjuku”- • Leisure trip
- • Group
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Automated check in not that easy . it stopped working so a lot of people waiting.
The location was fantastic. Close to the subway. Good breakfast .
Stayed in May 2025
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Reviewed: May 10, 2025
Brittney
Australia12 Reviews8.0“Good value for money.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Lovely modern accommodation. The room was small but is to be expected in Tokyo and had everything we needed. Was close to public transport and convenience stores. Clean and located in a good area. For the amount of time we spent in the room it was good value for money.
Stayed in April 2025
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Reviewed: May 10, 2025
Melanie
Australia18 Reviews2 helpful votes7.0“Good for Short Stay”- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms are very small even for 2 people.
Good location. Good room amenities. Bed was very comfortable.
Stayed in May 2025
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Reviewed: May 9, 2025
Cathal
United Kingdom23 Reviews1 helpful vote9.0“A handy hotel that is clean and comfortable.”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Laundry facilities aren’t that great. Few machines and expensive. We ended up going to laundromat around the corner. Room a lil small.
Great location. Comfy bed. Clean room. Shower is very good. Onsen is good.
Stayed in May 2025
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Reviewed: May 9, 2025
Andy
United States31 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 4 nights
The design of the room makes it really hard to even store luggage under the bed.
The location and the check in process using the computers was really smooth - I also really lovetd the onsen that they offered people in the hotel - it was super clean and nice.
Stayed in February 2025
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Reviewed: May 9, 2025
Sean
Australia3 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room with City View - Upper Floor - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bedding and pillows weren’t the best (personal preference but they were very hard. Like solid with beans) So bring your own pillow if you have neck or back trouble.
Very small rooms but that what you pay for in Shinjuku. Lovely staff.
Stayed in May 2025
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Reviewed: May 8, 2025
Jason
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Double Room with View - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Very small and bed not comfortable
Very clean and nice.
Stayed in May 2025
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Reviewed: May 8, 2025
Craig
Australia10 Reviews8.0“Get place to stay”- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There's alot of apa hotels in the area
Location really good
Stayed in May 2025
