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  5. Reviews of APA Hotel Higashi Shinjuku Kabukicho Tower

Reviews of APA Hotel Higashi Shinjuku Kabukicho Tower This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-31-12, Japan

#693 of 1,485 hotels in Tokyo

Guests' Choice

Review Score

Based on 10010 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.1

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 376 - 400

  • Reviewed: February 28, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with City View - Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast and check in was a bit chaotic with people. The location was also bit dodgy. Whilst it was close to tourist shops and activities, it was also right near dodgy streets with night clubs and bars that you needed to walk through to get anywhere. Wouldn't recommend it for families or solo women travellers

    Room was clean and quiet. Bed and pillows were comfy. Room was small but there was enough room for a short stay. Hotel amenities were great, onsen pool was lovely.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    7.0
    Good value
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good location and nice hotel

    Stayed in February 2025

  • Reviewed: February 27, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The room is really small for couples.

    Good location for food and nightlife

    Stayed in February 2025

  • Reviewed: February 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was really hot and the AC hardly changed the temperature at all

    Breakfast was amazing, and the staff were really helpful

    Stayed in February 2025

  • Reviewed: February 27, 2025

    8.0
    Rooms a little pricey for the size, good breakfast and staff are attentive
    • Leisure trip
    • Family with young children
    • Superior Double Room with View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms really small

    Lovely breakfast, attentive staff.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    9.0
    Its ok but I don’t like the check in system
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Accessibility

    Complete in amenities except no lotion

    Stayed in February 2025

  • Reviewed: February 26, 2025

    8.0
    Affordable and clean
    • Leisure trip
    • Travelers with friends
    • Single Room with City View - Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms

    Clean

    Stayed in February 2025

  • Reviewed: February 24, 2025

    8.0
    Crowded place
    • Leisure trip
    • Couple
    • Double Room with City View - Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very crowded breakfast room, dryer do not work properly.

    Onsen, washing machine, good breakfast.

    Stayed in December 2024

  • Reviewed: February 24, 2025

    8.0
    Convenient location, good price.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Easy self check-in/check-out. Centrally located.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location The room was too small. We knew it in advance, so we were not disappointed, but it is not comfortable. The staff is great, the room is clean. We didn't use the breakfast. We recommend but be aware about the room size.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    7.0
    Nice location to stay in
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights

    I was not happy with the breakfast restaurant venue (too small and crowded) and the food served; no cheese or European additions. There were 3 APA hotels in that region and taxi drivers mixed up the place.

    Location, value for money

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Im coming back.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    Location was on point. Very lively. It had everything i needed around me.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    You get what you pay for and it’s ok.
    • Leisure trip
    • Solo traveler
    • Single Room with City View - Upper Floor - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    I had a food poisoning and the staff helped me to get to the hospital. This was super nice. The room was small but enough, as I only returned to sleep after my days walking around Tokyo.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Good value for money, central & modern room
    • Leisure trip
    • Travelers with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very cold when we arrived (13 °C) and the central heating could not warm up the room thoroughly, so we needed to get a portable heater from reception, which we used every night to get the room warm. We didn't need to use it through the night though, just a couple of hours once we got in the room in the evening.

    The location is very close to subway access, restaurants and cafes, as well as some popular attractions. It was a breeze to travel around the city from this location. The room, although small, was highly optimized and we felt very comfortable. Everything was clean, we had every amenity we needed in the room. The staff was amazing, supportive, kind and helpful.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Great facilities and location! Staff were helpful.
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Was difficult to open suitcases and I had put my laundry through the dryer 3 times (total 270 mins) for it to dry.

    Loved the facilities and staff. It was great having all our amenities restocked every day and the home page on the TV was full of useful information about the hotel and surrounding areas. Close to lots of train stations.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Very comfortable bed with a fair size room in a quiet hotel.
    • Leisure trip
    • Couple
    • Superior Twin Room with View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit far from a metro but still walkable.

    We booked the deluxe twin with a view and had a very good sized room for Tokyo. The price was very reasonable, under 26000 ¥ per night. We were in the west tower, which was very close. The public baths were in the other building, but it wasn’t a problem to go over in our yukata’s. The public bath is the smallest I’ve been at in Japan, but it did have a small outdoor area. The location was a bit far from the metro but easy still walking distance. It was very quiet and the bed was very comfortable, probably the most comfortable we’ve had in 3 weeks. Lots of convenience stores and eating opportunities right outside the doors. I would stay here again.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Superior Double Room with View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Small space

    Everything

    Stayed in February 2025

  • Reviewed: February 21, 2025

    7.0
    Ok
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights

    Noisy (other guests talking loudly in the corridor in the middle of the night), minimal staff. We knew the rooms were tiny, but I'll also list it here.

    Stay was ok. It is well located regarding subways and all, but you are in a vibrant nightlife area.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room with City View - Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size for price. room and floor height. Small bath.

    View, location, cleanliness, staff

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Good place to stay in Shinjuku
    • Leisure trip
    • Travelers with friends
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Small and cozy room with all the necessary essentials. Short walk to Shinjuku Station.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Comfortable and good location but expect to wait to check-in
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights

    The check-in was really busy even though we arrived hours past when they said their busy check-in time. We were sort of ushered to a check-in kiosk but it wasn't very clear what was going on or what to do.

    Great location and good-sized rooms for Japan - amazingly comfortable bed! We'd definitely stay again.

    Stayed in January 2025

  • Reviewed: February 19, 2025

    9.0
    Enjoyed our stay here and would go back.
    • Leisure trip
    • Family with young children
    • Double Room with City View - Upper Floor - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Lobby gets very busy especially at check in and you need to cross it to get to lifts etc.

    The views of the city were fantastic. Breakfast was very good, with helpful friendly staff. We had a meal in the restaurant on our first night and the chefs were excellent. Very friendly and the food was amazing! Rooms (as always with APA) were very clean with ever you could need.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    Good, pleasant environment in a lively district.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night

    The check-in gets very crowded - little to no space in the lobby to wait or sit around. They are fairly strict about checking-in early (only at 3pm, early check-ins are chargeable) and checking-out late (late checkouts beyond 10am incur a fee).

    Good Location - it is opposite Kabukicho and also a walking distance to Shinjuku. Short walk to the Bus Terminal to take buses (do book and pay online beforehand) to Haneda & Narita Airport. Rooms were cosy and comfortable, even though small (though the size is typical for hotel rooms in Tokyo).

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    It was good stay and location is very convinient
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Dusty

    Location is centralized

    Stayed in February 2025

  • Reviewed: February 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Check in was a pain, computer system wouldn't work and said we had checked in and we hadn't. Took ages for staff to help out.

    Good rooms and facilities

    Stayed in February 2025

Showing 376 - 400

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