For 2 night stays the rooms don't get cleaned, but honestly this makes sense and good choice for environment

The rooms are simple but efficient and great, good technology and everything needed. Check in process was smooth, and fantastic onsen/spa

Stayed in October 2024

Size and little smell

Location

Stayed in October 2024

Nothing to note

The location was great, so close to the station and restaurants. Decent sized King room, air con worked well and very quiet.

Stayed in October 2024

Convenient location, clean and comfortable!

Stayed in October 2024

Nothing

Great location. Very clean and had everything you could ask for.

Stayed in October 2024

too much furniture in room for size of room. also king bed pushed into back of room made access difficult

well designed for a small room.

Stayed in October 2024

The pillows were way too hard. They actually gave me a headache and I had to improvise with clothing for a softer pillow. Although it is a non-smoking hotel, it was clear that people were smoking in their rooms, with the doors open for ventilation. Hotel staff didn’t do anything to prevent this.

Excellent location. Very good breakfast restaurant. Great shower. Decent bed / mattress.

Stayed in October 2024

Check-in was at 3pm. I arrived at 02:45 and it would have been nice to check in immediately, but that wasn't possible.

Very friendly staff, comfortable and clean room, nice hotel overall.

Stayed in September 2024

This place felt like a tourist zoo at times. During check-in time the lobby was insane. Of all the rooms I've stayed in in japan this was the dirtiest. I don't think it was quite unsanitary but all of the corners, edges, etc were very dusty. Clearly the room had not been deep cleaned in a long time.

Rooms are small but well laid out and full of all the detailed amenities that make Japanese hotels great. The building is new and seems well designed to handle the huge capacity and high rate of turnover of guests. Breakfast is pretty good. Location is extremely convenient for Kyoto station.

Stayed in October 2024

The bathroom is quite small.

The table and chair provided in the room were very helpful. We loved the cleanliness and all the amenities.

Stayed in October 2024

Nice hotel efficient staff. Room is clean and comfortable.Good location very near to Kyoto station. Overall happy with my stay. Highly recommended.

Stayed in October 2024

Washroom was small

Breakfast was good. Staff was nice and ready to help

Stayed in October 2024

The staff was very friendly, kind, always smiling. However, it would have been helpful if the staff at the front desk was prepared to answer some basic questions. When I asked "Can you please name a good ramen restaurant near by?" they seemed completely flustered. They went back in the office for quite a while (I assume to google "ramen restaurants nearby"? They came out and recommended just one restaurant which we didn't go to because it only had a mediocre score on Tripadvisor. When I asked for help booking a Geisha show they had a deer in the headlights look at seemed completely baffled. Since Geisha's are a key part of Kyoto's identify I was baffled at this. It would be very helpful to us travelers if the front desk could have a prepared list of restaurants, sites etc. along with a highlighted tourist map. In my many travels I've commonly found this at other hotels and really appreciate it. Also, more washing/drying machines would be wonderful. Three machines for a hotel that size was not sufficient. There was waiting every time. The room was very very small (we were two sisters and had two twin beds). We made due but be aware. They step down from the bathroom to the room was quite large and would have been a problem in the night. We McGyvered a step but this could have been an issue.

BREAKFAST - The breakfast was good and a reasonable price. Many asian dishes such as dumplings, tofu, chicken soup but also great salad, eggs, croissants, granola etc. About $14 US. LOCATION - Fantastic! Very close to Kyoto station which we used as our transpo hub for traveling around Kyoto and side trips to Nara and Hiroshima. Area is very safe with lots of restaurants, shopping, even 7-11 and Seattle's Best across the street CLEANLINESS AND COMFORT - Very clean hotel with most comfortable beds of our 3 week trip around Japan. Nice touches with fluffy comforters, Yukatas and slippers for the spa, toiletries including razors, brushes, toothbrushes etc.

Stayed in October 2024

Nil

Location - asked for a quiet room and it was amazing - thank you

Stayed in October 2024

Views from room

Breakfast, Location, Room, Spa

Stayed in October 2024

Nice onsen and great with laundry machines

Stayed in October 2024

Alles ok

Tolle Betten. Super Onsen.

Stayed in October 2024

Elevators are the only mode of going to different levels of the property. During rush hours be prepared to wait for 30 mins just to get inside an elevator

Convenient location, walking distance to Kyoto station, clean and staff is very friendly and helpful

Stayed in October 2024

No luggage racks

Great value hotel. Small and simple rooms, but more than adequate for the cost. Great value and bang for buck. This will be my new go to Hotel for japan.

Stayed in September 2024

There wasn't anything that I didn't like. Everything was great.

The room was comfortable and clean, with everything that you would need. The location was also good. I would definitely stay here again.

Stayed in October 2024

Nothing

Short walking distance to train station.

Stayed in October 2024

Great location! Close to Kyoto station and easy access to the city. Beds were very comfy.

Stayed in October 2024

The public bath, access to a laundromat and its closeness to the station.

Stayed in October 2024

None

Location , Onsen , breakfast

Stayed in October 2024

Bed squashed against window

Stayed in October 2024