144-0052 Tokyo-to, Ota-ku, Kamata 3-19-1, Japan
#398 of 1,485 hotels in Tokyo
Guests' ChoiceBased on 691 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.6
Facilities
8.8
Staff
9.0
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 November 2023
Martin
United KingdomNothing to dislike
Close to bus stop,and tube station, great bed, cleaned every day, Kamata is a great place to stay,and this hotel is great too, staff where so friendly, great facilities for storage of bags on last day before late flight home, staff couldn't be more helpful
Stayed in November 2023
Reviewed: 16 November 2023
Andrew
JapanVery comfortable rooms, with clean and modern facilities. The staff was exceptionally helpful: they even organized to send my luggage to my home in another prefecture on my behalf. Highly recommended!
Stayed in November 2023
Reviewed: 16 November 2023
Evangeline
MalaysiaJust 5 mins walk from Keikyu Kamata station and 10 mins walk from JR Kamata station. Also, it is approximately a 20 min train ride from Haneda International Airport. There are laundry facilities, a microwave oven and vending machine on the ground floor. Also, they provide new towels, coffee and tea sachets, and Japanese-style sleepwear every morning even if you opt out of room cleaning. The toilet and bathroom has a view of the outside which is quite refreshing considering how a lot of toilets in hotels are in enclosed spaces with no windows. Staff are friendly and will greet you every time you enter and exit the hotel. You can also leave your luggage with the hotel after check-out and pick it up just before your flight on the same day. The room is a little compact but didn’t feel claustrophobic and I was still able to open my 65cm x 45cm x 26cm suitcase without obstructing the walk way.
Stayed in November 2023
Reviewed: 13 November 2023
Leong
MalaysiaHaving a more convenient space to put the luggage in the room. But I can't see how that is possible seeing that a good portion of space is used by the bathroom.
The room was comfortable and clean. Surprisingly, it didn't give me the APA hotel vibe when I stayed many years ago. It was pretty much a dark room then. But now, it is bright although there isn't a directly window to the outside from the room. That window is connected to the bathroom. The toilet was also automated (the toilet seat opening on its own) and that came as a surprise. The bathroom was also surprisingly spacious.
Stayed in August 2023
Reviewed: 9 November 2023
Marcus
AustraliaEasy check in Clean Staff very helpful
Stayed in November 2023
Reviewed: 28 October 2023
Feiling
United StatesNothing
Very good interior design, high quality and well thought for customers. The room is a bit small, but the bath area is actually quite large, perfect
Stayed in October 2023
Reviewed: 21 October 2023
Azpeeps
United StatesAs in most hotels in Japan, the mattresses and pillows are very firm.
Very friendly and professional staff. Excellent location just a few minutes to the train station with plenty of restaurants and convenience stores nearby. The room was comfortable, quiet, and very clean. Many amenities included (such as slippers and pajamas). Excellent Japanese food for breakfast. We especially enjoyed the Japanese curry.
Stayed in October 2023
Reviewed: 19 October 2023
C
United StatesNot a complaint, but the one thing people need to be aware of: rooms are small. However, that should be understood when making the reservation because the room size is provided in the lodging description. (Three adults cannot each leave their suitcases open at the same time.) Other than that, no issues.
Staff was excellent. Very helpful, pleasant, accommodating, and communicated well in English (important since we know minimal Japanese). Newer hotel. Room was very clean. Beds were very comfortable and on the firmer side. Good location only 5 mins from Keikyu Kamata train station and many local stores and restaurants within 1-2 mins walk. Only 20 mins by train to Haneda Airport - very easy access. Nice amenities. We’ve heard mixed reviews of the APA chain, but this one deserves high marks. Would stay here again if we need to stay close to the airport.
Stayed in October 2023
Reviewed: 14 October 2023
Casia
United StatesI wish the check out time was 12 pm but I understand they do things differently in Japan .
I loved the staff they were all so friendly and welcoming . I also liked the room as well even though it was small it was perfect for sure.
Stayed in October 2023
Reviewed: 12 October 2023
Marco
AustraliaWas upgraded to a twin room for free. Room was great and enjoyed the free VOD. Staff were very helpful and assisted me by looking after my luggage after checking out.
Stayed in October 2023
Reviewed: 1 October 2023
Petra
HungaryEverything was fine.
The breakfast very nice, and the staff is also really helpful. I could ask for help from them when I couldn't change my sim card in my phone (because I didn't bring my sim eject-tool from my home country) despite this not being a hotel related issue. They were all really really nice.
Stayed in September 2023
Reviewed: 20 September 2023
Gen
JapanI like everything! Its really a good place to stay
Stayed in September 2023
Reviewed: 19 September 2023
Eileen
United StatesThis was a great spot to rest after a long flight. The room was clean and the bed was comfortable. The breakfast was amazing! The staff was friendly too. Great place!
Stayed in September 2023
Reviewed: 19 September 2023
Sarah
AustraliaIt’s super close to the station and very easy to get to from the airport. The bed was comfortable and the room was clean.
Stayed in September 2023
Reviewed: 17 September 2023
Stive
Switzerland- Mini Fridge was not very good, even when left overnight
- Very good quality bathroom (Japanese style) - Excelente AC - Good TV with screen mirror option + wake up option - We got extra goodies from a promotion going on at the moment - Very comfy bed - Very advanced toilet - Lots of USB Plugs - Ice Machine, Laundry and Vending Machine - Easy Check Out by drop off cards early in the morning for airport
Stayed in September 2023
Reviewed: 15 September 2023
Charlotte
New ZealandEveryone was so friendly and accommodating
Stayed in September 2023
Reviewed: 1 September 2023
Steven
United KingdomNothing noteworthy
Great location only a few minutes walk from two train stations and close to Haneda airport. The hotel took our luggage before check-in time, and the room was spotless with great bath. The breakfast was also delicious, which we could have stayed for an extra night!
Stayed in August 2023
Reviewed: 1 September 2023
Cc
Taiwangreat location near Haneda airport and Keikyu Kamata sta.
Stayed in September 2023
Reviewed: 20 August 2023
Bjelland
NorwayThe room was the most dirty hotel room I've ever been in. Dry pee on the toilet seat and spots and dust everywhere. The pillow looked dirty and smelled strongly of sigarets and male perfume. I got a new pillow and it smelled of wet dog, but at least that's better. The room also smelled mildly of sigars and chemicals (I booked a non-smoke room). The room was also the tiniest hotel room I've ever seen! A lot smaller than the APA hotell in Shinjuku I stayed at before this one. The staff asked if they should clean my room when I told them it was dirty, but I arrived late in the evening and said that I'd clean it myself (so I could go to bed faster).
The staff were kind, and the location was not too far from the train station. Because of tiny room the air condition gets the room colder fast.
Stayed in August 2023
Reviewed: 11 August 2023
Jon
United StatesThe bed is simply small for two people.
Really great location near Keikyu line station and a lot of restaurants. Great place to stay near Haneda that still gives you a little taste of the city.
Stayed in August 2023
Reviewed: 6 August 2023
Nuri
United StatesBREAKFAST WILL BE NICE LITTLE MORE FOR EUROPEAN.
EVERYTHING!
Stayed in August 2023
Reviewed: 2 August 2023
Andrew
United StatesThe breakfast in the restaurant down below was great! Not included in room
Stayed in July 2023
Reviewed: 21 June 2023
Taek
United StatesRoom is a little cramped but that is to be expected of Tokyo.
Very convenient location. Short walk to the train station. 15 minute ride to the airport and 30-40 minute ride to the city. Very clean and great breakfast.
Stayed in June 2023
Reviewed: 18 June 2023
Christine
United Statesclean and comfortable room. large bathroom. great price.
Stayed in June 2023
Reviewed: 31 May 2023
Richard
United StatesAlthough the food was excellent, there could have been a broader variety of dishes or snacks offered for breakfast.
The breakfast was astonishing, they had a varied of dishes and each had a unique taste of Japans culture. The location was excellent as well since it was close to two metro stations within walking distance.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content