Late check in at 15:00 and no provision for a sitting/waiting area in the hotel. There were no sits anywhere in the lounge-bizzare I feel that it would've been better if the staff had a digital translator so the dialogue between us in English was smoother Not many options for breakfast so you are limited. There was no tea option and the only drinks were coffee, water and barley water. The size of the room is small but if you made use of under bed storage for luggage, you create more space. I find that once you come into the room you cannot relax before going to bed because it's only one chair and there is hardly any space for 2 chairs anyway.

All the staff are very courteous and respectful. Easy access to train station and convenience stores e.g family mart right next to the hotel. There are many restaurants around the area on both sides of the hotel. Advance notice for cleaning on the TV screen. There is a use of AI which is quite useful for English speakers. House keeping is very good and they provide supplies daily irrespective of whether cleaning is due or not. We always had toothpaste, brush, washcloths etc. There were complimentary robes and slippers The elevator works very well

Stayed in July 2025

Nothing

Clean and well maintained🙏

Stayed in July 2025

I like that this is in a little more quiet area in Tokyo, but it is still easy to travel anywhere from here as the hotel is located close to a station. There is also a convenience store very nearby. There are some nice shrines nearby as well. The one with the cats is a hidden gem, but I liked the other ones too. I had stayed here before and I liked the room, just like before. The bed was soft, which I like. The staff is friendly. And special compliments to the staff from the restaurant who recognized me from an early trip to Japan. Thanks for your excellent service. They have nice lunches too.

Stayed in May 2025

Small rooms but you would expect that in Tokyo.

Clean, amenities, location, staff.

Stayed in June 2025

TV options were not optimal, not foreign friendly

location, staff, pricing

Stayed in May 2025

There's no common area in the hotel. No space for meeting with other guests and social networking. Only Japanese breakfast. There's no English breakfast and no continental breakfast. I was expecting english breakfast as it is usual in the hotels.

Good location. Near subway station (Komagome on Yamanote Line / Green Line). Close to 7/11 store and Mcdonald's. 24/7 reception. Fast wifi and strong AC.

Stayed in May 2025

Small room

Location

Stayed in May 2025

The area is nice and quiet; it's close to Komagome Station (Namboku metro line and JR Yamanote line). The Yamanote is a major asset: most places in central Tokyo are 30-40 mins away max. The room I got felt relatively large for Tokyo standards and for 1 person. Did the job brilliantly overall !

Stayed in May 2025

Checked in was simple but the staff at the reception overall weren’t friendly .

Location wise was good , many supermarkets nearby , close to station. Strict about the check in time.

Stayed in April 2025

Room is small as expected but functional. For someone tall like me, the bathroom was tiny

Close to JY transport line. functional room for the required length of stay. Next to combinis for any supermarket needs

Stayed in April 2025

Size of the rooms was typical Tokyo type. Can't complain but would have liked a little more space.

Conveniently located few minutes walk from the Yamanote train station. Friendly staff.

Stayed in April 2025

N/A

I like the hotel very much, very compact rooms but enough for our stay

Stayed in April 2025

size of the room

location was good

Stayed in April 2025

The location was great. So close to the station (yamanote line) and shops. Breakfast was delicious. Staff were friendly and helpful too.

Stayed in March 2025

The Cafe on ground floor seemed to always be closed.

The hotel was very comfortable and has very professional staff.

Stayed in March 2025

The location is very near to JR and metro train station

Stayed in February 2025

Nothing

Good location and comfortable room

Stayed in March 2025

Komagome is not a very desirable location but the APA hotel probably is the best in the area and the Yamanote line station is not far away. APA hotels are known for nationalistic propaganda but their price-performance ratio is very high.

APA hotels offer small but spotless rooms. They usually do not host tour groups who tend to use a lot of internet bandwidth. The hotel actually exceeded my expectations.

Stayed in February 2025

Near with the station & mini market. Also staff helping me so much

Stayed in December 2024

No lobby where you can sit down at.

Location is the best thing about the hotel as they are a couple of minutes walk from the JR yamanote line komagome station which takes almost to everywhere you need to go to in tokyo. The room had a view of the tokyo skytree. Room is clean and as efficient as possible given the standard tight space in all japan hotels in general. Family mart is right next to it which is very convenient for night snack.

Stayed in January 2025

The room space is a bit small where recommended to store the luggage underneath the bed which may be quite inconvenience.

The hotel room toiletries and facilities

Stayed in December 2024

The bath tub has odor.. The room is not so warm even I turned on the air con heating. The room is not bright enough.

The location is good. near by the metro Station. The hotel is located in the residential area. so it is not noisy. And there're lots of restaurants, supermarkets and convenience stores around hotel.

Stayed in December 2024

Quite cold staff more busy to talk each other that greeting customer when coming in who's rare in Japan and it's for these reason a mention it! No laundry machine.

Good hotel location in a residents area away from busy Tokyo but with excellent transport connections. Nice to feel the real Tokyo with all you need around.

Stayed in December 2024

A little bit small but should be okay & quite comfortable

Very near to train station. Convenience store is also very close to hotel

Stayed in November 2024