-

Hotel was very near the train station. Bed was comfortable, everything we needed was available.

Stayed in March 2024

Too many amenities provided overnight such as towels and others. For a single person, it was overkill and wasteful.

Organization, tidyness and the modern facilities, very spatially optimized

Stayed in March 2024

Location

Convenience

Stayed in February 2024

after my first night the second day i went all around Tokyo so i was very tired and wanted nothing but to be in bed but as soon as i got there my key card wasn't working and basically staff moved me to a different room. it was frustrating and bothersome since after a long day of exploring i had to pack my stuff in the room they gave me first night and had to move/unpack all over again in another room.

kept getting new robe/ towels/toiletries/coffee/tea

Stayed in January 2024

The housekeeping staff were hardworking and always did a great job with cleaning our room. However, we weren't able to understand the housekeeping system very well. Firstly, housekeeping works on a 3-day cleaning policy but does not change the sheets (even for long stays like our week-long stay), so this is something that needs to be specially requested at the front desk if you do need it. Also, although we alerted them that we didn't need housekeeping on certain days because we did not want to be disturbed (there is a sign to put out), we still had housekeeping ask us. I think if the hotel can improve their housekeeping system rules, it would make for a much more comfortable stay.

It was a fantastic stay and the hotel was very modern-looking, including very clean rooms. The front desk staff seemed incredibly hardworking and accommodating (given that our Japanese language was limited). There is also an ice and water machine downstairs and vending machines, microwaves etc. One of the best value-for-money hotels by location - the JR Yamanote line will take you to most major areas a tourist might want to visit.

Stayed in January 2024

Nothing to complain for this trip.

This is my go to hotel whenever I'm in Tokyo. Love the location, love the price.

Stayed in January 2024

Location is good, a few minute walk from Komagome station and family market .

Stayed in December 2023

There is only 1 elevator for 14 floors meaning you take a solid 15/20mins to go to and from your room. Quite frustrating

Stayed in December 2023

Corridors were always messy, room temperature couldn’t be changed, single elevator with long wait times

Stayed in December 2023

Rooms were too small. There was no locked safe to put the valuables.

Cheap price.

Stayed in November 2023

Ventilation

Location

Stayed in December 2023

Missing the sauna.

APA quality as always.

Stayed in November 2023

1. The breakfast variety: There were only 3 options and no options for vegetarians or international choices. Actually, for us, it was a little odd to eat shrimps,meet,chicken, and rice in the morning, but it was delicious. 2. Closet: There are no closets or drawers inside the rooms, so you should keep all of your stuff in your luggage all the time, and also, there is no safe box in your own room.

Cleaness, easy access to metro stations, and good behavior

Stayed in November 2023

Curtains were very dirty, there was dust on the headboard across the top of the bed and rubbish on the floor when we entered the room. The room clearly hadn't been cleaned properly before we arrived.

Location was good, staff were friendly and helpful.

Stayed in November 2023

No problems

Convenient, comfortable and very well located

Stayed in November 2023

No problems

This hotel is comfortable and quiet, in an excellent location, five minutes from station, shops and restaurants. The facilities are good and efficiently provided

Stayed in November 2023

Komagome is a calm district with not much around.

Close to the station, standart APA hotel quality, you get what you expect = small rooms but comfy in general.

Stayed in October 2023

We didn't like the fact that the tv switches on automatically when you put your room card in the switch, it's loud and startling. The room was pretty small but we didn't mind so much The area didn't feel too comfortable

The location was good, few mins walk to the train station The staff was friendly and helpful The bed was comfortable and had a place to charge your phone with a USB There was a big window with lots of light

Stayed in November 2023

A little removed from the popular areas

Very kind and attentive staff, clean room. Close to the station

Stayed in October 2023

Should have coin laundry to be in place.

Clean room and good location.

Stayed in October 2023

there are several books + magazines in the room that lead me to believe this hotel is part of a very right wing political christian cult. in spite of the accommodations being comfortable + well priced i would choose a different hotel if i had it to do over again. it gave me a very uneasy feeling about where my yen was going.

i was comfortable and the staff, while speaking nearly no english, were kind + helpful … but then that’s what a cult would be … am i correct?

Stayed in October 2023

Sometimes the staff forgot to refill our coffee/paper cup etc. The space is really confined, it was expected tho. The room is good enough for single traveller or two small persons.

The location is great, very close to subway. Staffs were nice and helpful. There're plenty of restaurants nearby. The neighbourhood is clean and quiet. We loved it.

Stayed in October 2023

I didn't realize that standard rooms had very lil space for movement........

The hotel was very conveniently located - probably 5min walk for the main train station. Could access lot of shops restaurants etc by walking. Definitely a good location and stay

Stayed in October 2023

Hotel was nice and clean. Staff were friendly and only a short uphill walk to the train station.

Stayed in October 2023

Tiny rooms

Walking distance to the train station

Stayed in October 2023