I forgot iPad after check out .The staff sent the email to me to notify and ask for delivery service .That was really appreciated.

Stayed in December 2022

Very hard pillow

Very good location with a very clean room and excellent bed!

Stayed in December 2022

The hallway is small and there’s no closet to put our clothes. It’s just challenging to organize our stuff from luggages. However, I know it’s the design philosophy of the hotel.

The staff are all friendly and helpful - no matter what branch. Another branch helped us when we got lost. One guy, who speaks English, even helped me to call and reserve a kimono in Kyoto because my Japanese is not yet good. Thank you! I also liked how they maintained everything clean and orderly. Bonus: they gave me a membership card for free! Thank you so much!

Stayed in December 2022

the wifi was poor.

clean, good location, good staff and the room was comfortable.

Stayed in November 2022

Near subway stations but those stations have long staircases. It is cumbersome to carry luggages up and down the stairs. Information on the booking.com regarding exits or entrance with escalator or elevator to the subway would be helpful to visitors with luggages

Very nice and fast costumer service, clean room and amenities.

Stayed in August 2022

it was a little hard to find.

very clean and comfortable

Stayed in July 2022

None

The honesty of the staff

Stayed in June 2025

It does not have washing machines. All comparable hotels have them.

The name of the hotel location is very misleading. It should be APA Hotel Sakaisuji Honmachi, not Midosuji Honmachi

Stayed in April 2025

Very comfortable , clean hotel, personnel is awesome..

Stayed in April 2025

The room was dirty from day 1! There was a bloody pice of tissue paper under the desk which was obviously used to plug a bleeding nose. On my last day there, the cleaning staff left a dust cloth on my luggage. They never dusted the room and there was a layer of dust on all the furniture during our stay. I got really bad allergies my first day there and had to get medication to take care of it.

The front desk staff are very helpful, kind and responsive. They brought a fan to my room immediately upon request, the check in/out was smooth, and they helped me ship my luggage to my next destination.

Stayed in March 2025

Nothing of note

Location was good, 10 minutes walk to the subway. Staff were excellent.

Stayed in February 2025

small room. distance from subway. usually wait too long for elevator(only one).

Staff are friendly. reasonable price.

Stayed in February 2025

Rooms didn’t feel super clean but amenities were nice!

Stayed in February 2025

My flight is land early, at the lobby are don’t really have much seat for the waiting check in. All things is perfect!

Stayed in December 2024

No comets

Everything

Stayed in November 2024

Very slow lift

Very-very helpful staff, very clean room, good location (close to the public transport)

Stayed in October 2024

Very small room even for Japanese standards. Breakfast room is tiny, wirt tiny tables and tiny chairs. Breakfast doesn't worth the value except curry. Just one elevator serving a while 13 floor building.

Very convenient location. Next to a 24h open kombini. Lots of eateries around. Comfortable bed and big screen tv. Nice staff.

Stayed in November 2024

Room small. Location quite far than I thought. Amenities not nice and smell not good. bedsheet clean only once in the span of 4 nights due to "save environment" purposes, not appreciate that. Elevator only one which increase the waiting time during rush hour.

check in and check out process is smooth. staff is a good sport. we use luggage service from our other hotel in kyoto to here, it went seamlessly.

Stayed in October 2024

Everything is good

Location very closer to the train station, plenty of restaurants around the hotel, very clean and every day they supply new towels breakfast very good staff very friendly

Stayed in October 2024

Nice location, quiet but full of life

Stayed in October 2024

Rooms are a bit small

It was a good hotel for the price, the staff were kind and helpful and I would visit again.

Stayed in September 2024

....

Everything, Staff was very very helpful

Stayed in September 2024

No proper vegetarian option for breakfast, not even milk, had to buy my own , could not eat breakfast due to this. Room size was very small and bed is not comfortable for two adults and a kid. Further, the staff misplaced a few items during daily cleaning, like my child's caps and shoes and some toys which were not found again

Amenities were Ok.

Stayed in August 2024

early breakfast 6:30am to 9am, small room.

clean, 8-minute walk to train station

Stayed in August 2024

Just the fact that this hotel is a little bit away from the train station.

The staffs are so accommodating and the hotel itself is clean and cozy.

Stayed in August 2024