can't complain

Great breakfast, loved it!

Stayed in April 2025

Nothing, everything was really great

JPN hotel rooms are smaller opossite to Europeans but room here was the biggest we got in JPN, very comfortable. Location is perfect for tourists,close to station with so many possibilities to go.Hotel communicated great regarding our late check in ( we arrived after midnight because of late flight). Receptionist spoke good English and was very helpful. We got two bottles of water for free, there was a large fridge in the room and four pillows in bed for two.

Stayed in May 2025

Honestly, everything was great! Japanese breakfast is amazing. Hotel staff helped me with making a reservation at a restaurant.

Stayed in April 2025

Very comfortable rooms, friendly staff and good breakfast

Stayed in April 2025

More movie choices in English would be nice, or having an option for English subtitles. I'm still learning Japanese so I can't keep up with movie dialogue yet.

The location is great, right next to JR line and lots of food, and just a short walk to Akihabara if you want to stroll. The room size is pretty standard for the price range, and it's great to have a bath tub to soak in after lots of walking.

Stayed in April 2025

Nothing

The breakfast was great with good service

Stayed in March 2025

Loved everything about it, especially the location. Yummy food and 7/11 close by. Train station a 3 min walk away. It’s a perfect local hotel.

Stayed in March 2025

It is very convenient to reach the location, as there is a direct train from Narita Airport. The hotel is located very close to the station. The area is not crowded. The room offers everything you need for this price.

Stayed in March 2025

It was a great experience staying in this hotel. It is close to everywhere. Train staiton espacially was 3 min away. Since you will be with your laggue that is the best thing. Also people in the reception were so helpfull and hotel room was clean.

Stayed in March 2025

The location is great. The staff is very helpful.

Stayed in March 2025

A big issue with cleaning being not really done in proper way before arrival and despite a message no action to correct. You really feel like “close your mouth” from this hotel when hygiena is the subject. Long hairs were in the room (I have no hair on my head!!), dust in the main mirror under the TV (I added the date of arrival and still present when leaving after 4 nights), curious subject on the wall near the wc …It is like a machine that can not be disturbed even for such important; unfortunately it is the first time facing such uncomfortable status with one hotel , I have then cancelled my booked with APA at Roppongi! Sad to see that a client is not listened!

Location is practical and room size is acceptable, APA standard , bed confortable

Stayed in March 2025

The room was a bit small, but is to be expected in the Tokyo area anyway.

Loved the area and the staff were very nice and accommodating.

Stayed in March 2025

Great service, great food.

Stayed in March 2025

APA Hotel has cleaning every 3 days. I've never seen it. Every time I go to Japan, the hotel I booked cleans my room every day. When I see this, I was shocked. I paid you the service fee but cleaned it for me every 3 days. APA Hotel gave the reason that it was a matter of the customer's privacy. But I'm not very good about this. The hotel should inform from the beginning on the web size to make the customer's decision to book accommodation. Some days, the yukata is not complete, so you have to come down to the pick it up at the reception desk.

There are many facilities. Near the train. There are many restaurants near the hotel and they are also delicious.

Stayed in February 2025

Most confortable bed ever!

Stayed in March 2025

Great location, friendly staff, and very clean!

Stayed in March 2025

There weren't any things I didn't like. Everything was great value for the price.

The three main things I liked about this hotel are: The restaurant, the location and the cleanliness of the room and hotel.

Stayed in March 2025

Cleaning staff was poorly trained. On the mandatory housekeeping day, they: 1) left a plastic bag full of dirty towels and yukata in the room 2) left replacement amenities (eg paper cups, yukata, green tea) in another plastic bag instead of topping them up at the respective locations 3) left the window open 4) threw away my spouse’s personal toothbrush. It was in a new unopened cup. They later found it in the trash. 5) placed a used paper cup with green tea sediments underneath the new unopened ones in the bathroom 6) replaced glass of orthodontic retainer cleansing solution with plain water. Bottom arch of my retainer went MISSING from the glass. The bottom arch could not be found despite searching through the trash. Hotel cleaning staff then insisted they did not touch the toothbrush and the glass with my retainers, and do not know where the bottom arch went. As such, hotel did not compensate me for the loss. This happened on the last night of my trip, and totally marred my experience in Japan.

Love the location. Walking distance to both JR and Tokyo subway lines. Lots of local eateries around in the area.

Stayed in February 2025

Good connected and quiet area.

Stayed in February 2025

Very poor breakfast

Nice location - JR train station as well as metro on a walking distance

Stayed in January 2025

The room is very clean and comfortable. The staffs were very friendly in assisting us to arrange for luggage transfer between different cities. We enjoyed our stay there.

Stayed in January 2025

When we were transferred to room 1304, room was a bit dusty, like the floor, desk and mirror. I also noticed air filter was dirty and needs some cleaning. I know they just recently changed their beds, but i hope they cleaned it more thoroughly after that.

Location is great, staff are friendly. Room view was amazing!

Stayed in February 2025

nothing

my 2nd Time stay here..but this time i like The room..I travel with son age 6y..I like about this Properties very Near to JR line and Asakusa line..so no big deal.and have 3 nearest Shop..Lawson,7E, Mini Stop. And The best is form this hotel have airporter transfer Baggage to or From hotel - AirPort.

Stayed in January 2025

Clean, convenient location, good value

Stayed in January 2025

Elevators were a little slow, but we stayed at the hotel during a busy time.

I loved the convenience of the location, one stop away from Akihabara, the nearby konbini’s, and fresh towels and items to make coffee with! The staff are nice and super helpful!

Stayed in January 2025