If you smoke cigarettes it is difficult to find a place nearby especially during the day. The entire hotel property is non-smoking (which of course is a plus if you do not smoke because many hotels in Japan allow smoking in the rooms etc)

Fantastic location. Close to train/subway with lots of food options and shopping areas nearby. Not all APA hotels are created equal - this one is by far the best one I’ve stayed at. Helpful professional staff with a beautiful lobby area. They even have a self service convenience store in the lobby area - one catch is that you cannot use cash nor regular credit card because the machine only accepts Japanese digital payment system. No problem though because you can get a Pasmo or Suica IC card at any train or subway station machines - highly recommend this card as you can use for transit, many vending machines and even some services like lockers etc. This hotel location makes it easy to catch the train or subway to many famous Tokyo districts. I will be back at this hotel in the future for sure.

Stayed in November 2022

The English level of some of the receptionists. Sometimes it was very challenging to communicate and a translator was needed. Changing towels and extras every day didn't make it environmentally friendly. The room although comfortable was very small.

The location. The bed and the room itself were also comfortable and the towels and extras were replaced every day. The receptionists were also kind and helpful.

Stayed in November 2022

Smart clean hotel, very comfortable and basics all provided. High value for the money and Amazing location and space.

Stayed in November 2022

no designated smoking area and no laundry

clean and close proximity to a lot of things of interest

Stayed in November 2022

Being a light-sleeper and by open window, the noise from the streets can be a bit disturbing sometimes - but that's expected from Akihabara so I don't consider it a downside in this case and overall the stay was great.

The location was very good, near the JR station and good for travel trips around Tokyo. Place is super clean, room equipment perfect, and all is very modern and automatized - the personell was kind to help with the self check-in and luggage storage after check-out.

Stayed in October 2022

The staff in the morning is a little cold

It clean and new

Stayed in July 2022

It’s really clean and new. The location is also good, near 2 Subway station.

Stayed in July 2022

Unfortunately, quite expensinve for small, really small, room.

Stayed in June 2025

Hotel was very convenient in the heart of the city of Akihabara. Location was very good. Room was clean. The only thing that made it low score for me is that the cooling and heating could not be altered as it was mentioned on elevator and inside room that it is central heating for the whole hotel and they adjust is accordingly with the outside temperature but what I noticed was even if outside was cold, the room temperature got to the high 20s, 25-29 degrees Celsius. For me, I get hot and sweat very easily so most nights I was drenched in sweat due to the high room temp which could not be adjusted at all. If I had known this earlier due to my condition, I would have not chose this hotel. Price was very expensive for 10 nights equaling around 1.9k aud, prob likely due to close to the cherry blossom time but for a 3 star hotel it’s way too expensive.

Stayed in March 2025

The toilet was too close to the wall in the bathroom which made me have to sit at an angle. Additionally there was no where to place my luggage to unpack. I had resorted to using the completely unnecessary desk chair. The property was a Pepsi property which made their "convenience" store not very convenient. The store needs more variety.

Room was laid out well, controls were available to control all lighting in the room from bed. Every thing was very accessible from the bed. Storage for baggage under the bed was sufficient.

Stayed in February 2025

Room, staff

Location

Stayed in February 2025

No breakfast which is main for any stay

The location and the comfy bed + bathroom clean

Stayed in January 2025

None

Ok

Stayed in September 2024

The breakfast was not in the hotel but a place outside (you had to walk 300m), and they did not have any vegetarian options, and even with the meaty options were very limited.

The location of this hotel is perfect, right in the heart of Akihabara, place well known for animes. Free toiletries, water, ice and microwave in the lobby. They have a mini mart in the lobby as well for some essentials.

Stayed in December 2024

rooms are too narrow

n.a.

Stayed in November 2024

The rooms are extremely small to an unacceptable degree. Additionally, we tried to get help from the hotel with various services typically offered to tourists, such as making a phone call to customer service for a canceled flight or storing our luggage for a few days while we were out of the city. Our requests were consistently denied, even when we offered to pay for these services. The lack of assistance was disappointing for a hotel catering to travelers.

A pleasant and friendly hotel in a convenient location in Tokyo. The rooms, however, are extremely small.

Stayed in September 2024

Room had a smell, very small room. It's generally uncomfortable.

Stayed in September 2024

The extremely small room size, even though I understand it's common in Tokyo. Limited housekeeping - they didn't change our bedding or clean the room daily, only leaving clean towels in a bag on our door. Inflexible check-in policy - despite our room being ready earlier, they charged 1000 yen per hour for early check-in before the official 3 PM time.

The hotel was decent overall - renovated, modern, and clean. However, the rooms were extremely small, though I understand this is common in Tokyo. Daily housekeeping was limited; they didn't change our bedding or clean the room daily, but left clean towels in a bag on our door. When we arrived in the morning to check in, despite the room being available, they wouldn't allow early check-in unless we paid 1000 yen per hour before the official 3 PM check-in time.

Stayed in September 2024

Cleaning and very limited space.

I liked the location and view.

Stayed in September 2024

breakfast was bad, laundry too expensive

Stayed in July 2024

1.) The staff is not able to speak or comprehend basic English, what a disgrace. They are not able to answer basic questions. 5-6 staff members at the desk and none of them able to speak English on elementary school level, quite shameful. 2.) Rude staff, one of them giggling about me, but herself very uneducated. 3.) Breakfast is a total joke. It's not even in the house, but they send you to a bad fast food chain called "Doutor" approx. 10 minutes walking distance. They give you coupons and offer you only a very limited choice, not even the full menu. I was there twice, then I had enough, because the breakfast is so bad. Don't book breakfast, it's a waste of money!

Great location in Akihabara. Room was clean (though small).

Stayed in May 2024

Room is way too small for a couple esp the bathroom

Access is good

Stayed in May 2024

Very cramped

Close to everythibg

Stayed in May 2024

There was no washing machine forcing you to go to a laundromat, the closest of which were inconveniently far away. Pretty major disappointment really.

Location and cleanliness was fantastic. new towels and other bathroom stuff was provided daily.

Stayed in February 2024