144-0043 Tokyo-to, Ota-ku Haneda 4-14-4, Japan
#768 of 1,485 hotels in Tokyo
Guests' ChoiceBased on 694 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 October 2024
Vivien
SingaporeNothing
Location next to the station and handy for early morning departures at haneda. Convenient restaurant in the hotel Convenience store opposite hotel. Comfortable size bathroom and good shower Quick check in and contactless check out Will use it again!
Stayed in October 2024
Reviewed: 15 October 2024
Joy
AustraliaNone
Location and thoughtful details of the room
Stayed in October 2024
Reviewed: 11 October 2024
Kelly
United KingdomThis is my first time at an APA hotel and I found it to be a really nice, comfortable stay. Though the room is small, this was to be expected and I was only there for the night, so it wasn't an issue for me. It was clean and I loved the amenities that came with the room and how comfortable the bed was. It was nice and private, exactly what I needed. The staff were also lovely and helpful, so a great stay all around.
Stayed in October 2024
Reviewed: 8 October 2024
Munira
SwitzerlandIt was small you can open comfortably your luggage but the room was as we have seen with the picture so I can complain !!
It was clean and it had everything that you needed ! It was close to Haneda airport. And I could stay after the check-in at 10 am, you just have to pay 1000yen for every hour which I did. You can ad time without going to the reception-> you can choose your option with the TV !
Stayed in October 2024
Reviewed: 25 September 2024
Heidy
United StatesThe location of the hotel gave us access to nearby bus and train. It was very convenient and safe. Great service, and the staff was extremely knowledgeable, professional and polite.
Stayed in August 2024
Reviewed: 7 September 2024
Barbara
United StatesI loved everything about this place
Clean close to the metro very helpful staff
Stayed in September 2024
Reviewed: 7 September 2024
Maja
AustraliaEverything was great. The room was a bit small but as expected, most of them are in hotels in Tokyo, and it was a booking for a single room.
I stayed here for the first night of my stay in Tokyo after arriving from the airport late. I expected to arrive at 1AM, but the taxi waiting line at the airport was extremely long and I didn't arrive until 3AM or so. I really appreciate the hotel accepting late check-in's along with the 24-hour front desk. It made my arrival to the hotel smooth. The location is not far off from the Haneda airport, I believe it only took 10-15 minutes ride by taxi. The room was comfortable and clean. They also had the option to extend check-out times, which I used so I could sleep and prepare a bit longer in the morning after such a late arrival after my flights. Although I didn't get to explore the area much during that stay, the area outside the hotel is very pretty, small streets with shops and food places nearby right outside.
Stayed in August 2024
Reviewed: 4 September 2024
Andrew
United KingdomGreat hotel, especially if you want to stay around Haneda area. Little bit out of Tokyo city, but the area is peaceful and quiet. Staff were really helpful and the breakfast had a variety of food for everyone’s taste. Would definitely go back.
Stayed in August 2024
Reviewed: 29 August 2024
Howard
United Kingdomall greAT
did not have breakfast
Stayed in August 2024
Reviewed: 23 August 2024
Mira
United StatesThe only issue with this Apa hotel is that you can't leave the AC on when you leave, so you'll come back to a hot and humid room.
This was the nicest Apa hotel I've stayed at. I also really loved the location. Not only is it incredibly close to Haneda airport, it's located in a cute little village, with restaurants lining the narrow streets!
Stayed in August 2024
Reviewed: 23 August 2024
Philip
AustraliaI can't think of anything negative.
Arrived late and was greeted with smiles. Easy checkin, comfortable room with all the amenities I required (and some that I didn't). Location is convenient to Haneda airport by train (not monorail) and appears to have various restaurants nearby. The hotel itself has a restaurant that looks to be great value for money but I didn't try as I arrived late and left early. For a tallish bloke, the bed was very comfortable.
Stayed in August 2024
Reviewed: 23 August 2024
Janine
JapanGreat location, very close to the local train station. Ample restaurants nearby.
Stayed in August 2024
Reviewed: 20 August 2024
Andrew
United StatesI walked from the train station. It wasn't too terribly far but dragging my luggage on tight city streets was challenging. The room, even though it was non-smoking, smelled like it used to have been a smoking room. I always expect APA rooms to be small but it also seemed in much need of renovation.
Stayed in August 2024
Reviewed: 31 July 2024
Tom
SwedenGreat location, close to the metro station, very close to Haneda airport. Rooms are as expected at an APA hotel, small but functional.
Stayed in July 2024
Reviewed: 31 July 2024
Anicete
United StatesVery close to the Airport
Stayed in July 2024
Reviewed: 30 July 2024
Sarah
United StatesClosed to the airport
Stayed in July 2024
Reviewed: 24 July 2024
Hui
MalaysiaNone
Basic but yet fully equip with necessity amenities.
Stayed in July 2024
Reviewed: 18 July 2024
Daniel
United KingdomClean amazing staff
Great location for the airport.
Stayed in July 2024
Reviewed: 4 July 2024
Janet
AustraliaWe accidentally booked a smoking room ( our fault not the hotels) which made it less pleasant .
Really close to a station that is two stops from Haneda airport.
Stayed in June 2024
Reviewed: 1 July 2024
Alexis
United StatesThe hotel did not has Soy milk in the breakfast.
Excellent service and great Staff
Stayed in June 2024
Reviewed: 30 June 2024
Louise
FranceI could hear the sound of my neighbour's TV as if it was my own, really disturbing.
Stayed in June 2024
Reviewed: 28 June 2024
Alyne
JapanNot the hotel's fault at all but I accidentally booked a smoking room. So I guess what I didn't like is that the hotel still actually has smoking rooms. So be careful when you book!
Very convenient location to Haneda airport. Staff is helpful. I have stayed here multiple times; for me, it is the perfect place for a late arrival into Haneda -- or for an early departure.
Stayed in June 2024
Reviewed: 10 June 2024
Ivo
United KingdomGreat location. Close to a train line and airport :)
Stayed in June 2024
Reviewed: 7 June 2024
Cameron
AustraliaNothing really.
Has everything you need and more. Great location and very helpful staff. Paid extra for breakfast but worth it.
Stayed in June 2024
Reviewed: 31 May 2024
Himanshu
United StatesMissed spa
Extremely close to train station and airport. Rooms are little bigger than other APA properties were we stayed- Osaka and Shinjuku
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content