Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Osaka Prefecture hotel reviews
  4. Osaka hotel reviews
  5. Reviews of Henn na Hotel Osaka Shinsaibashi

Reviews of Henn na Hotel Osaka Shinsaibashi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

542-0081 Osaka Prefecture, Osaka, Chuo-ku Minamisenba 3-5-2, Japan

#321 of 725 hotels in Osaka

Guests' Choice

Review Score

Based on 484 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.5

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: September 17, 2024

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 2 nights

    Breakfast was basic.

    Clean. Efficient.

    Stayed in September 2024

  • Reviewed: September 15, 2024

    7.0
    Was fine would stay again breakfast was ok enough to eat
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed hard but pillows harder needed more chairs for breakfast

    Funny with the dinosaurs. Perfect location easy no stress. Clean tidy not as small as expected

    Stayed in September 2024

  • Reviewed: September 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location

    Stayed in September 2024

  • Reviewed: September 14, 2024

    9.0
    Nice and clean, comfortable and new room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Super central and close to everything you may need. Staff was really helpful in accommodating our requests and it’s really nice that you have afternoon drinks and cookies.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    9.0
    Good value, nice clean room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little hard to eat breakfast in such a small and packed space.

    Super comfy room, very clean. Pretty good size for Japan hotels. The human staff (ha ha) was very nice and attentive. The hotel has the option to rent a hair straightener for 300 yen, which comes in handy and also a VR set for 1000 yen. It's nice to have snacks and drinks all day long too. You can also leave your luggage safely in a locker free of charge.

    Stayed in September 2024

  • Reviewed: August 25, 2024

    8.0
    Good option for location & price
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Asked for rooms on the same floor. They could not accommodate. Result: ended up getting additional key card to access other floor. Not ideal.

    The room, location, and breakfast were sufficient. This is a good budget option hotel. The raptors at the front desk were entertaining. A weird hotel indeed. Complimentary cocktails were nice.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Parking (must reserve)

    Stayed in August 2024

  • Reviewed: August 16, 2024

    8.0
    Very Good
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    old, worn-out pillows caused a sore head

    Location

    Stayed in August 2024

  • Reviewed: August 16, 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast

    Location. Fun dino receptionist

    Stayed in August 2024

  • Reviewed: August 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Hollywood Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is simple but nice, however there is not enough room. You can take to your room though if you prefer!

    Location and room comfort, free simple snacks and drink throughout the day. Simple but nice breakfast fits the price.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    8.0
    will definitely come back
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    service. the staff were ready to help me out

    Stayed in August 2024

  • Reviewed: August 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small rooms and bathroom but that is the situation in many accomodations in Japan

    Close to subway station Shinsaibashi, less than 5 minutes by walking. Very good location

    Stayed in July 2024

  • Reviewed: July 26, 2024

    8.0
    Great central accommodation
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Great central location, easy to check in and out. Good value for money.

    Stayed in June 2024

  • Reviewed: July 24, 2024

    8.0
    Neat stay in the heart of the action
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    When you do need to speak to someone it can be a little bit frustrating as it takes a while for someone to respond. The dinosaur interaction seems to imply that humans will be called and with you shortly but that doesn’t actually happen. Instead, there is a phone in the corner by the toiletries where you’re supposed to call the humans.

    It’s a fun concept with the robot dinosaur front desk “team”. Breakfast and happy hour was neat and adequate. The rooms are efficient, comfortable and clean. Can’t ask for more.

    Stayed in July 2024

  • Reviewed: July 20, 2024

    9.0
    A fun, clean, and unique hotel!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was great, the dinosaurs were fun, the shower and bathtub were great, and the room was very clean!

    Stayed in July 2024

  • Reviewed: June 29, 2024

    9.0
    Totally Great!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Shower room (#901) smelled a bit.

    Reception dinosaur and breakfast specially Miso soup & onigiri. Disinfection spray, too.

    Stayed in June 2024

  • Reviewed: June 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    The room is a bit smaller than what we think or see online, but it's still very comfortable.

    The hotel location is great, very close to Shinsaibashi! Room was clean and the towels were changed daily.

    Stayed in June 2024

  • Reviewed: June 21, 2024

    8.0
    Overall a good experience.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nowhere available to fill water bottles for day trips.

    Great location, easy access to train station.

    Stayed in June 2024

  • Reviewed: June 20, 2024

    9.0
    Location is great thats all
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    One morning the lady who was assigned that time on preparing breakfast was rude . She did not allow us take something to eat even 15 minutes and said they will open dining 6:30am. I have my child with me during that time. We cannot have riceball or breads. Instead my daughter only ate cereal. Also every guest are allowed to take 2 pcs of riceball each. But for some reasons i dont know what she was thinking she only gave us 4 pcs riceball for us 2 adults. What about my child?

    Location Modern

    Stayed in June 2024

  • Reviewed: June 17, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Twin Room - (LG Styler)
    • Stayed 4 nights

    We have both LG and regular rooms. Regular room has better layout and feels bigger.

    Super great location. We also enjoyed the breakfast.

    Stayed in June 2024

  • Reviewed: June 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The vents were filthy, filled with dust, and noisy. The room felt stuffy, and there were dirt stains on the carpet.

    The dinosaurs at the reception are very cool. The bed was large and comfortable.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    8.0
    Fun experience with the dinosaurs
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The breakfast was very basic. There were not many options.

    The receptionists in the hotel are robot dinosaurs. It was fun the do the check-in this way. Also there are free lockers to be used if arriving before check in time. The location also was very good. Near to metro stations and there were lot of activities nearby.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Checking in with the dino robots was a fun experience, although some of the kids seemed to be scared of them. Breakfast was included and was good - a few vegetarian options available (although not marked as such). The bedroom was comfortable with a private bathroom.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    9.0
    Great stay in great location. Pick King size room option. I would stay here again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Fridge not super cold. Only 3 hard pillows. Walls need paint touch up. Prefer hotel rooms without carpet (most Japanese hotels have it). This one needed cleaning. Most do.

    King size bed and separate wet bathroom made for comfortable stay. Room was bright, even though windows had a translucent film covering, to obscure the view of neighboring building. Lovely simple breakfast. Great neighborhood. Dinosaur check in was fine and there was always staff on site.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Breakfast and breakfast space could be better.

    Small but comfortable rooms. Excellent location and easy check-in/check-out. Great money for value. It has Dinosaurs!

    Stayed in May 2024

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!