460-0003 Aichi, Nagoya, Naka-ku, Nishiki 1-10-10, Japan
#20 of 204 hotels in Nagoya
Guests' ChoiceBased on 456 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.9
Staff
8.6
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 22 January 2025
Sheila
United StatesThe bathroom and specifically the toilet. It just reminded me of an rv bathroom and was not pleasant smelling.
The location was perfect. I like the idea of a contactless property but still being able to get assistance if needed.
Stayed in January 2025
Reviewed: 27 October 2024
Mitchell
AustraliaBathroom had a bit of a weird smell. Small size - bit of a squeeze with two suitcases
Easy check-in. Location. Facilities
Stayed in October 2024
Reviewed: 24 October 2024
Yamin
Israelno staff and no soal . no place to hang the towels . you have to ask for room making
well lokated , clean .
Stayed in October 2024
Reviewed: 10 October 2024
Songbird
New ZealandBeds very hard, room was small for ladies travelling with large suitcases as only room to place 1 x suitcase on stand the other was placed on the floor which took up more space.
Check in and check out process was simple and easy.
Stayed in October 2024
Reviewed: 24 September 2024
Alexandre
LuxembourgOne of the non smoking rooms we had smelled like tobacco, covered with perfume. Few staff, who was nonetheless helpful
Good location
Stayed in July 2024
Reviewed: 23 September 2024
Khai
MalaysiaLocation
if have transport transfer from to hotel and Airport is much better and applicable.
Stayed in September 2024
Reviewed: 14 August 2024
Van
United StatesThe room was clean but quality of overall not so great. The air conditioner is excellent than some other hotels that we booked. The staffs were helpful filling out the luggage shipping for us, however, we had to use 711 instead leaving at the hotel.
Horrible. Stated kids eat free, but when I was there I learned that adult must share food with our kid. The portion already small but doesn’t look appetizing either. Since it’s shortage of tickets, I went to neighbor hotels and ate their breakfast… which was way better & priced better.
Stayed in July 2024
Reviewed: 24 July 2024
Andrei
GermanyI did not like that personal belongings that I forgot in the room were „lost“ and couldn’t be returned to me. Second thing I did not like is army style breakfast that was unavailable already at 9:30. Positive: the breakfast did not look very tasty so nothing missed actually.
Central location
Stayed in July 2024
Reviewed: 25 June 2024
Song
TaiwanAs soon as I entered the room, I saw a pair of worn black socks on the chair that hadn't been put away. It was super disgusting, and I can't help but wonder if the staff did it on purpose.
Stayed in May 2024
Reviewed: 17 June 2024
Chih-yu
TaiwanThe pillow is too soft.
The location is perfect. The exit of The subway line Higashiyama sen (ひがしやません) is #10, and also there is an elevator next to the exit. It is easy to find and also the convenient store (7-11) is next to the hotel.
Stayed in June 2024
Reviewed: 25 May 2024
Sergiu
United KingdomHard bed, poor facilities, noisy AC
Great location
Stayed in May 2024
Reviewed: 2 March 2024
Selcuk
TurkeyWe fell asleep and exceeded check out time slightly.~20 mins. They made me wake up . I told them give me 10 15 mins and i will pack up and check out but lady on phone kept saying again and again you should leave right now or we will charge you. I packed up in a rush within 10 mins something and they did not charge anything but I found this attitude a bit rude.
Clean hotel with good location. Except for 1 staff in check out day all staff were helpfull.
Stayed in February 2024
Reviewed: 7 January 2024
Yvonnie
PhilippinesTheir hotel robes are dusty and itchy
It was close to the train station, near 7/11 and other restaurants
Stayed in January 2024
Reviewed: 28 December 2023
Yoke
SingaporeWill be better if room space bigger and toilet basin water pressure stronger
Clean
Stayed in December 2023
Reviewed: 12 October 2023
Exail
United KingdomThe smell in elevators and entrance is a bit off-putting.
Good location and I was able to get a good night's sleep. Breakfast is nice, especially the Japanese option. However it is the same everyday, so for a longer stay it may be a bit repetitive
Stayed in October 2023
Reviewed: 29 September 2023
Mary
AustraliaEverything was fairly automated, they had self service laundry facilities and there was a machine in reception where you can exchange your larger currency notes into smaller ones / coins.
Stayed in September 2023
Reviewed: 19 August 2023
Gavin
SingaporeThe staff at the reception was not extremely helpful. Could have been more patient with guests
The amenities in the room were really good. They even had a dehumidifier & a clothes dryer
Stayed in August 2023
Reviewed: 24 June 2023
Mehmet
JapanThey have really poor quality pillows. The pillows really destroyed our sleep.
Location, clean
Stayed in June 2023
Reviewed: 11 June 2023
Boyang
ChinaVery small room, load noise at the door when opening the window, impolite word on the wall
Good location, good breakfast
Stayed in June 2023
Reviewed: 31 March 2023
_moo_
AustriaWashing & dry was a rip off. 800 and then you had to dry extra (unless you like wet cloth) for another 200. On top of that they forgot to refill detergent to the machine. So there was no comfy clean smell after laundry. Staff you can do a lot better. Same with software issues at check-in
Cleanliness is something I value highly. And the LG cleaning appliance was great
Stayed in March 2023
Reviewed: 20 March 2023
Aristodemo
Japanno phone number available to ask any information!
Very functional Nice TV set with youtube, netflix etc
Stayed in February 2023
Reviewed: 7 March 2023
Mochamad
Japana little amount of parking lot
brand new
Stayed in March 2023
Reviewed: 10 September 2023
Anonymous
AustraliaWish there was more washing/drying machines
Great location, clean very new room. The suite was great for our little family!
Stayed in September 2023
Reviewed: 5 February 2023
Anonymous
AustraliaClean and modern. Easy check in and out. Close to subway. Spacious.
Stayed in February 2023
Reviewed: 2 July 2025
Chihiro
JapanThere are no comments available for this review
Stayed in July 2025
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