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  5. Reviews of KusatsuOnsen AeruyadoTakamatsu

Reviews of KusatsuOnsen AeruyadoTakamatsu 4 stars

377-1711 Gunma, Kusatsu, Kusatsu 290-14 , Japan

#20 of 37 hotels in Kusatsu

Guests' Choice

Review score

Based on 41 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    8.9

  • Staff

    8.6

  • Value for money

    8.0

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Showing 1 – 25

  • Reviewed: 5 April 2025

    9.0
    Perfect experience taking home a life lasting memory.
    • Leisure trip
    • Couple
    • Superior Twin Room with Open-Air Bath
    • Stayed 2 nights

    It's not that I didn't like it, but I would not recommend the dinner option rather I'd would try the local restaurants, but defiantly get their breakfast...

    The staff was attentive and welcoming, the onsite breakfast was superb and the dining in the sister building was good. The room was comfortable and the private onsen was so relaxing. I would highly recommend this onsen a short walk from all the beautiful attractions and shopping.

    Stayed in April 2025

  • Reviewed: 21 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, spacious, very clean, onsen, new.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The onsen was great despite how small it was

    Stayed in January 2025

  • Reviewed: 21 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Connecting Twin Rooms
    • Stayed 1 night
    • Submitted via mobile

    Reception staff RAJANI Let us feel good served

    Stayed in January 2025

  • Reviewed: 18 December 2024

    8.0
    Pleasant stay but not great. Onsen is small.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is the same everyday for my 3 days stay.

    Property is pretty new

    Stayed in December 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little inconvenient in having to walk to the sister hotel for dinner (although it's less than 5 mins walk.....)

    Room is nice and clean. Pleasant environment. Staff are polite, helpful and friendly. Good location - less than 10 minutes walk to the Yubatake.

    Stayed in October 2024

  • Reviewed: 20 March 2024

    8.0
    Good place, but with small onsen
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Onsen is small and can fit only 6-8 people to not lose comfort. There is a second (bigger) onsen in the sister building, but you need to go outside for it. Dinner is available only in the sister building.

    New hotel with excellent rooms. Sauna in the onsen. Good location. Good breakfast.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    U go back again
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Compact but easy to use all the facilities

    Small and cozy

    Stayed in February 2024

  • Reviewed: 19 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had access to their other property for their baths. So having additional bath options was very nice. Dinner included was a lot of food and very good.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Connecting Twin Rooms
    • Stayed 2 nights
    • Submitted via mobile

    The onsens were small and the rooms only accommodate 2 guests.

    The hotel was quite new and had connecting rooms which is great for families.

    Stayed in March 2023

  • Reviewed: 12 March 2023

    9.0
    wonderful experience but not cheap especially with kids
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Open-Air Bath
    • Stayed 2 nights
    • Submitted via mobile

    Room is a bit small

    It’s fairly new. The en-suite onsen is awesome

    Stayed in March 2023

  • Reviewed: 16 February 2023

    9.0
    Best stay ever in Japan
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with 2 Open-Air Bath
    • Stayed 2 nights
    • Submitted via mobile

    The laundry was a bit hectic. Unfortunately, there was no laundry service, but they have one washing machine for self-service, and it's always and always occupied. I finally did laundry at the day of the checkout. I was a bit panicking because I had nothing else to wear.

    I took the room with the 2 private open air baths, but both baths are not the same, one is a hot bath, and the other is an onsen, which is really not a bad idea. One bath can definitely fit 2 people in it, but beware that the water will overflow and might take a bit of time to be refilled. Gotta say this was the best stay I have ever had in Japan for the past 3 trips. Will I ever come to this specific onsen again? I would say it depends on my budget cause this was not cheap, but I just wanted to have fun and relax the best as I could, and it was worth the money.

    Stayed in February 2023

  • Reviewed: 9 December 2022

    8.0
    good location, clean and excellent customer service
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    good location and clean. customer service is superb

    Stayed in December 2022

  • Reviewed: 6 December 2022

    9.0
    New hotel which is clean and tidy
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room and onsen

    Stayed in December 2022

  • Reviewed: 9 July 2025

    10
    Amazing amazing amazing
    • Leisure trip
    • Couple
    • Deluxe Twin Room with 2 Open-Air Bath
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Everything. This place is amazing, the staff as so incredibly nice, everything super clean and comfortable. I only wish we could have stayed longer.

    Stayed in July 2025

  • Reviewed: 19 May 2025

    4.0
    Aimed at Japanese tourist. For onsen experience one/two night stay, okay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    The rooms are extremely small, there is no space to put your suitcase, the bathroom is so small "you can't swing a cat", luckily with the onsen we didn't have to use it. Breakfast has a very limited selection, you have to select type of eggs, sides the day before.

    The only positive I can say about AeruyadoTakamatsu, is the onsen. Due to this altough we had booked four nights, we left after staying three. Staff are very helpful, but have poor english thus hard to communicate with. They provide pastries and tea/coffee in the afternoon, which is nice after the onsen.

    Stayed in May 2025

  • Reviewed: 15 April 2025

    10
    Exceptional
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was really kind and literally across the hotel in 1min walk you can find one of tthe largest onsen in town which is also my favourite one! Breakfast at this hotel is a must! Yukata and the jacket that was provided was really nice, soft and warm. Everything was very clean!

    Stayed in April 2025

  • Reviewed: 4 April 2025

    1.0
    Tragedy
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    This hotel is a big joke. The room was supposed to be soundproof but then you won't sleep because a train runs from 2am every 10 minutes. The noise is so loud it's like you're standing at a station. The bathroom is so small you can't use the toilet because your foot touches the wall. But the hit is to order a massage. The masseur can only come to your room but without his bed, he will massage you on a hotel bed!!! which reaches halfway down your calf!!! shock and disbelief

    Stayed in April 2025

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Twin Room with Open-Air Bath
    • Stayed 2 nights
    • Submitted via mobile

    The private onsen on the balcony was amazing with incredible views of the sloping hills

    Stayed in March 2024

  • Reviewed: 2 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Open-Air Bath
    • Stayed 1 night

    The service is really bad, English communication is not fluent. We bought souvenirs at the hotel souvenirs shop after we checked out, then try to borrow the restroom in the lobby, but they rejected, the reason is they cannot lend restroom to customer who has checked out. This is ridiculous... The curtains are very poor and cannot block the light. Except for beef Sukiyaki, other dishes in dinner are not so delicious.. (Nigiri not fresh, Fish hot pot over cooked etc...)

    Private hot spring room is good. One of dishes(beef Sukiyaki) in dinner is wonderful.

    Stayed in September 2023

  • Reviewed: 11 July 2025

    9.0
    Pretty close to center of town. Would recommend.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 27 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 14 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 3 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

Showing 1 – 25

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