Reviews of Cross Wave Umeda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
530-0026 Osaka Prefecture, Osaka, Kita-ku Kamiyamacho 1-12, Japan
#192 of 726 hotels in Osaka
Guests' ChoiceReview Score
Based on 74 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
8.8
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Location
8.3
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Facilities
8.6
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Staff
9.2
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Value for money
8.5
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Free Wifi
9.4
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Showing 1 - 25
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Reviewed: June 23, 2025
Ekaterina
Japan2 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Room is ok, but breakfast is not European, I didn’t choose tasty food.
Stayed in June 2025
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Reviewed: June 21, 2025
Deborah
Switzerland5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
the bed was a little uncomfortable
very friendly staff, big room and desk area, nice view, clean, good amenities
Stayed in June 2025
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Reviewed: May 27, 2025
Ivy_iv_y
United States1 review1 helpful vote7.0“Overall, good stay. Paying extra for a pillow was nonsense.”- • Leisure trip
- • Group
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 1 night
I booked one single room for a friend, and a double room for myself and my boyfriend. The difference was the number of pillows. Not only the rooms were the same exact size, but the bed was also the same exact size. You would expect something different if it says double room, which you're paying for a higher price, but the only difference was that we had an extra pillow. Shouldn't the hotel beds have two pillows by default anyways? I literally paid extra money for one more pillow, which makes no sense and I almost feel like I've been fooled.
Japanese hotels tend to have tiny space to the point where it gives me claustrophobia, but Cross wave's room size was decently spacious.
Stayed in May 2025
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Reviewed: May 26, 2025
Alexandra
Romania80 Reviews16 helpful votes9.0“Good choice for Osaka”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
We had a very nice and pleasant stay! Close to restaurants and stores.
Stayed in April 2025
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Reviewed: May 26, 2025
Karla
Netherlands11 Reviews1 helpful vote8.0“Super friendly staff”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the staff was super friendly very very clean great location
Stayed in May 2025
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Reviewed: May 24, 2025
Chloe
United States20 Reviews3 helpful votes10“Great "business" hotel in Osaka”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
Super tiny room, but I could open my suitcase
The pyjamas were simple but stylish, kind staff, wonderful breakfast buffet, quiet room. Umeda is a great neighborhood.
Stayed in May 2025
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Reviewed: May 20, 2025
Ereck
Japan7 Reviews8.0“Its was fine”- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
It good value for money. The location is ideal when using trains
Stayed in May 2025
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Reviewed: May 20, 2025
David
Hong Kong17 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Single Room - Non-Smoking
- • Stayed 1 night
They didnt have a lobby bar and i didnt check out the gym wasnt sure if they had one.
Great breakfast and staff were super friendly and helpful. I already recommended it to other friends.
Stayed in May 2025
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Reviewed: May 9, 2025
Irene
Spain32 Reviews9.0“Would recomend it”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The only thing we did not like were the pillos as they were very hard and quite uncomfortable. Also it was rather hot in the room and the window could not be opened.
The hotel is in a good location, clean and comfortable. We would definitely go back.
Stayed in May 2025
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Reviewed: May 9, 2025
Lassi
Finland6 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Good staff :)
Stayed in May 2025
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Reviewed: May 5, 2025
David
United Kingdom9 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room with 12pm Late Check Out - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Currents should be blackout
Stayed in May 2025
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Reviewed: May 2, 2025
Sarah
Singapore9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
The pillows were soo hard, I could not sleep properly with them (and normally I sleep very easily)
The personnel was very kind and the location was also very good!
Stayed in May 2025
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Reviewed: April 30, 2025
Loven
United Arab Emirates3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The breakfast was great and service is excellent.
Stayed in April 2025
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Reviewed: April 29, 2025
Boyan
Bulgaria42 Reviews11 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The beds were quite small, but we already expected it. The mattress was very hard, which didn't fit us. The windows couldn't open.
The location is good, despite having to walk 10-15 mins. To a train station. Also they clean every day.and there was a microwave on some floors.
Stayed in April 2025
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Reviewed: April 19, 2025
Liesl
United States4 Reviews1 helpful vote10“I will book this hotel again when I am back in Osaka.”- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing. Entrance door closes at 11pm but you can swipe your hotel card to enter.
Rooms were quite spacious compared to the hotel in Tokyo. And that’s with 2 big luggages opened on the floor. Amenities were great, the laundry room was on the 5th flr where our rooms were, how convenient was that! Staff were very helpful with all smiles. It was a 7 minute walk from the Osaka station, 24/7 convenience stores every 2 blocks. It is so close to everything. Just don’t get confused with the Shin-Osaka Station and Osaka Station. Shin-Osaka Station is a 9 minute taxi ride away.
Stayed in April 2025
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Reviewed: April 17, 2025
Ariffin
Malaysia5 Reviews9 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 2 nights
Cleanliness, location and breakfast were superb
Stayed in April 2025
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Reviewed: March 29, 2025
Vicki
Australia85 Reviews5 helpful votes9.0“Comfortable, friendly staff, value for money”- • Leisure trip
- • Travelers with friends
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Close to public transport easy to find and get to
Stayed in March 2025
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Reviewed: January 30, 2025
Cosmin
Italy29 Reviews4 helpful votes8.0“Great for short-term visits”- • Leisure trip
- • Solo traveler
- • Single Room - Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Very good location, well connected to metro lines. Nice facilities
Stayed in November 2024
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Reviewed: January 28, 2025
Chien-han
Taiwan3 Reviews9.0“I asked for two extra pillows. The delivery was quick.”- • Leisure trip
- • Group
- • Single Room - Non-Smoking
- • Stayed 1 night
The breakfast is a non-spicy curry plated food, vegetarian one. The curry is warm, not hot enough, most likely prepared it early in the morning and kept it in the oven. The amount of the food should good for a regular Japanese guest, but not enough for me. Only these two minor problems, every thing else is great.
I asked for vegetarian breakfast in advance. There was some communication back and forth for my special need. The hotel staff is great during the process.
Stayed in January 2025
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Reviewed: November 7, 2024
Peter
New Zealand9 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room with 12pm Late Check Out - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The bed was a bit too firm and the single pillow provided felt like it was filled with sand. Had to sleep without it.
Very nice staff, great location and good value for money.
Stayed in November 2024
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Reviewed: October 22, 2024
Wind_rised
South Korea11 Reviews1 helpful vote9.0“It was a great value hotel stay during my visit to Japan.”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
They provide housekeeping every day, and the rooms are kept very clean. Fresh towels, slippers, and night clothes are provided daily. The hotel is closer to the Osaka-Umeda shopping area than I expected.
Stayed in October 2024
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Reviewed: October 17, 2024
Jaśmina
Poland34 Reviews5 helpful votes8.0“It was ok”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed (47 in 1Bed) - Non-Smoking
- • Stayed 2 nights
The staff barely spoke English. The breakfast could be better - there were a lot of heavy options and very few fresh vegetables.
The hotel room was big (considering Japanese hotel conditions) and comfortable. It was one of very few hotels in which we could open a window.
Stayed in September 2024
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Reviewed: September 28, 2024
Francis
United Kingdom5 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room - Non-Smoking
- • Stayed 1 night
No complaints
Everything was great and the breakfast buffet was good
Stayed in September 2024
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Reviewed: September 21, 2024
Evaldas
Lithuania7 Reviews1 helpful vote10“Room was big for me and had great table for work, like mini office.”- • Leisure trip
- • Solo traveler
- • Single Room - Smoking
- • Stayed 2 nights
Nothing to mention.
It is a great place (close to the supermarkets), with very kind service and a delicious breakfast.
Stayed in September 2024
Showing 1 - 25
