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  5. Reviews of Hotel Crystal Gate Nagoya - Couple Hotel

Reviews of Hotel Crystal Gate Nagoya - Couple Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

460-0021 Aichi, Nagoya, Naka-ku Heiwa 2-11-13, Japan

#119 of 204 hotels in Nagoya

Guests' Choice

Review Score

Based on 63 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    7.6

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.4

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: April 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Cost per night

    Beautiful Facilities

    Stayed in April 2025

  • Reviewed: March 22, 2025

    9.0
    Perfect for stay
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All rooms were *smoking*

    * Bath * Breakfast

    Stayed in March 2025

  • Reviewed: January 30, 2025

    9.0
    Nice place
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing ,it could have been cheaper

    The food .

    Stayed in January 2025

  • Reviewed: January 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cups for drinking and the clothes are smelly.

    The facilities and the personal hygiene stuff are superb.

    Stayed in January 2025

  • Reviewed: December 2, 2024

    8.0
    Great stay!
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a bit out of the way, and a bit difficult to find the entrance because of privacy

    Space is great if you have big bags with you, hotel does offer food and room service, the food was great as well! Shower and jacuzzi and amenities were great

    Stayed in November 2024

  • Reviewed: November 16, 2024

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Far from the central Nagoya Station where most of the tour meet up is located

    Spacious room and amenities

    Stayed in November 2024

  • Reviewed: September 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    The selection for breakfast wasn't that great.

    Well equipped with huge TV and built in Karaoke. There is also an option to order breakfast and room service. There is also an option to prolong your stay for extra charge which came in very handy since it was raining on the day of our check-out.

    Stayed in July 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We weren't able to open the room door ourselves, which caused us a lot of difficulties at the beginning and we were already preparing for an evening locked in the room. After an hour we reached the reception who opened the door for us electronically. What if there was a fire would or there is a power outage.The rest was really nice.

    Alles

    Stayed in March 2024

  • Reviewed: August 29, 2023

    7.0
    The stay was so far good, comfortable and staff are very helpful. The only problem is the distance to the station and th
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Because it is too far from the station, 10 minutes walk. Also the room is not that clean, the remote was dusty and I smell a slight hint of cigarrite.

    You can order food on the hotel and get delivered to your room.

    Stayed in August 2023

  • Reviewed: January 4, 2023

    7.0
    I like the hotel, just a little bit creepy. good for its price
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    just a little bit creepy inside because its old style i guess

    they have big rooms, and the best freebies

    Stayed in January 2023

  • Reviewed: November 27, 2022

    9.0
    good hotel , good service but a bit smoking smell.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -smoking smell . -little complicated auto lock door which cannot open the door from inside by guest, so I asked to remove the cover lock so I can freely open or closed it like other hotels .

    -large room with separate bathing room and toilet. -hot and cold water drink in the room. - microwave and refrigerator. - room service for breakfast. - available easy parking lot .

    Stayed in November 2022

  • Reviewed: May 25, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought the room I reserved is with karaoke

    Stayed in May 2025

  • Reviewed: April 26, 2025

    1.0
    Terrible stay, not worth the price.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    You can’t lock or unlock the doors of your room as per your wish. It’s locked and unlocked centrally by the staff only. When you’re leaving the room your room is either unlocked till you come to the reception or you have to call the operator and ask them to lock the door. They don’t give you a key card. When you go inside the room, they lock you from reception and if you want to go out, you need to call reception and ask to unlock the door. Like in a prison. When the staff brings breakfast in the morning, they just ring the bell, knock and enter the room because they are able to unlock the door before coming & you can do anything from inside. No privacy or security. Staff don’t speak any English. Just one speak a little bit of English.

    Helpful staff, closer to my event venue

    Stayed in April 2025

  • Reviewed: April 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was a little hard and the bath doesn't have a reheat function.

    Great hotel, very spacious. The front desk staff was very helpful when we forgot to bring a phone charger. We were able to choose our breakfast and it was delivered to the room.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    1.0
    Please do NOT stay here, we moved to other accomodation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms locked from the outside so we could not leave our rooms without calling reception to unlock. They barely answered the phone so we waited 30 mins to be able to leave. Reception did not speak English so communication was impossible. The rooms were obviously used for adult purposes and were very uncomfortable with the inappropriate “extras” in the room. Cannot check in until 7pm which is very inconvenient. An overall VERY uncomfortable feeling and we felt unsafe. We did not stay beyond 1 night and found other accomodation. Wasn’t close to the station for day trips or food at all.

    We found very little we liked, other than the size of the rooms was large comparatively to other rooms in Japan.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    1.0
    So bad we didn’t stay and booked another hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    This hotel was like nothing I’d seen before. This was a sex hotel. Nothing in the listing prepared us for what we walked into. Worst hotel experience I’ve ever had by a mile. Felt gross just entering the lobby.

    This hotel was so bad we left immediately.

    Stayed in April 2025

  • Reviewed: April 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Windows does not close, so the railway and road noise is loud. TV didn't function.

    Free breakfast brought to the door. Big bed and room. Hot tub bubble bath.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Splendid
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Very clean and the room is quite big!!!

    Stayed in April 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator, it closed in a second.

    Big room whit many staff inside.

    Stayed in February 2024

  • Reviewed: November 4, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No big boob Ladies included

    You can watch porn or hentai on a huge screen. They have a massage chair! Clean Vibrator included! Food served at the door. Leather sofa just like in a porn movie! Awesome shower! This is the best place to bring your partner and have a lot of sex! You can even rent a maid cosplay!

    Stayed in November 2023

  • Reviewed: October 24, 2023

    1.0
    Very Poor
    • Business trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    we was changed the room almost 3 times. First room in shower room water is not gone. Second room in air conditioner is not working. Then we changed again and again. But there staff is not coming doesn't help and no apologetic. One Big thing is Very bad. We can't go out by myself from room outside. Everyroom there are lock even they nothing information. We was so tired and trouble. We never go there one more time in my life.

    clean and beautiful room

    Stayed in September 2023

  • Reviewed: September 17, 2023

    10
    Worth it to stay and book again.
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Spacious and very relaxing.

    Stayed in September 2023

  • Reviewed: July 10, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights

    Breakfast and location was very bad.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    10
    EXCELLENT
    • Business trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    NOTHING

    GOOD

    Stayed in February 2023

Showing 1 - 25

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