Amazing location and great staff. They let us store luggage for a few days while we went to Kawaguchiko. Beautiful views when the weather cooperates.

Stayed in April 2024

Everything was perfect

The amazing view

Stayed in April 2024

Great location, nice park and walk along historical stream. Large window however would have preferred a room with a Mt Fuji view, we were on the other side. Onsen on 14th floor with Mt Fuji view. Had a delicious eel dish at a well known restaurant.

Stayed in April 2024

None

Location

Stayed in March 2024

None

Everything

Stayed in April 2024

The internet was very slow and i hoped for making some fitness but it was just a small room with two machines. The dinning are was closed due an event and hoped to had there dinner ,wich can happen .The staff could barely speaks English. For that price class i was disappointed.Had the feeling it was not worth the price.

Of course the view and the nearby to the station , the room was very spacious and clean.Highlight of course is the spa, in the night is nice watching the shinkansen flying from one direction to another.

Stayed in April 2024

Hard to find a parking spot around the hotel

Clean , nice hot bath

Stayed in March 2024

Everything was fine

The view from the room was amazing, the service was on point, onsen with the Fuji view was an out of body experience

Stayed in March 2024

Nothing

The room was very spacious & clean with Mt Fuji view. Everything was sparkling clean with thoughtful toiletries like cleanser & moisturiser. The onsen was good but feels like ordinary hot tap water. In addition, you can watch Netflix, which most hotels in Japan do not provide. The location was excellent, just 5 mins walk from train stn.

Stayed in March 2024

Very small bathroom

Onsen was amazing! Clean, amazing location near Mishima station

Stayed in January 2024

None

Location was close to train station. Staffs were very polite and welcomed guests as their VIP. Breakfast was good.

Stayed in February 2024

Onsen got abit too busy and shower options weren’t available when it got crowded

Super clean, spacious and amazing staff. Room was big as well and convenient location.

Stayed in January 2024

There was time restrictions on public bathing area, certain times you can be in there. And their is an etiquette you must do before. I wanted to know if it was super traditional means your down to birthday suit or if ur in a bathing suit. But there is a male and female bathing areas and they give you uniforms/pjs to go to the bathing floor. Also if u go to the TV and look at the public bathing areas it will tell ya if it’s crowded or anybody is there. Oh the bathroom is interesting it’s like a plastic dome. It was interesting and different but still good.

I loved the view on the 8th floor looking out at the MT Fuji. The breakfast buffet it’s worth it. It was supper yummy, they do serve very similar things each time there’s some food that are more staples/common. The quality is amazing, and the dinning area you can see the mountains if you time it perfectly you get a view and good food with no wait. The super twins are big enough for two people and pushed together they look like a western size king bed, just be careful of the middle between the beds you can fall in :). The staff were amazing, I’m just thankful that staff was able to speak English it maybe broken English or incomplete by some foreigners standards it’s enough to get the point across. It’s still great because I have only learned a few words from the Japanese language and some of it isn’t easy. I respect those that try speak English when I should try speak their native language. Personal opinion. Also there is souvenir items that they sell at the front desk might I say the glasses are worth it. The town has plenty of food to go try and explore as well. Also if taking the train get a green car ticket makes the trip smoother.

Stayed in January 2024

They only provide two bottles of water, and we cannot request more.

An onsen, a great location, and clean rooms.

Stayed in December 2023

There seems to be a lot of international travelers staying at the hotel, wish the hotel could put in some bilingual staff at the front desk.

The hotel is right next to Mishima train station. You get a nice view of Mt Fuji from rooms facing Fuji. You also get to view Fuji from the public bath on 14th floor.

Stayed in December 2023

The bed was a little sunken.

I like the mountain view and also the location. Buffet breakfast was good.

Stayed in December 2023

The drinks at the bath were very little and not topped up

EVERYTHING

Stayed in December 2023

The washing basin outside the bathroom

New, clean and the view of mt Fuji in nice weather.

Stayed in December 2023

Very uncomfortable sofa and chair at window. Fuji tumbler is ridiculously priced!

Good Fuji view, clean facilities, friendly and helpful staff

Stayed in December 2023

You can see Fuji san all the time

Stayed in December 2023

None

Right next to Mishima Station and all the bus stops to go to tourist spots (Kawaguchiko, Skywalk etc), the convenience is 100%.

Stayed in November 2023

Everything was good, just a bit more expensive than other hotels we stayed for similar service, comfort, location and room size.

The hotel is located right next to Mishima Station, so it's very convenient. The room was spacious and we could see Mt Fuji from our room window.

Stayed in November 2023

The room was very clean and the location was good. I couldn't see the Mt. Fuji because of the bad weather. Only this part was disappointing.

the location was good and the room was very nice.

Stayed in November 2023

Very friendly no accommodating

Stayed in November 2023