351-0114 Saitama, Wako, Honcho 4-7, Japan
#1 of 3 hotels in Wako
Guests' ChoiceBased on 429 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.3
Value for money
9.0
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Quigao
JapanNone.
The facilities! The price! Lots of shops and restaurants around. The train station is also just a few steps away! Everything looks new and the staff were helpful too!
Stayed in April 2024
Reviewed: 28 April 2024
Karen
United KingdomNothing
Convenience for Tokyo at a great rate
Stayed in April 2024
Reviewed: 20 April 2024
Shuichi
JapanN/A
Station building Access is super good. Convini, Family restaurant, Izakaya, super market are near in front of hotel. Besides station building more restaurant and shopping also ok. Bit outside of Tokyo But access to Shinjuku, Shibuya, Ikebukuro is super convenient.
Stayed in April 2024
Reviewed: 18 April 2024
Megan
United StatesDistance from Tokyo
Breakfast was very good and service was extremely friendly. Unfortunately, during our stay, I was feeling sick so we checked out early to go to a hotel closer to the center of Tokyo. The commute was too much for me.
Stayed in April 2024
Reviewed: 17 April 2024
Anar
MongoliaBreakfast so boring limited choice
Comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Andras
AustriaBe prepared that you can have the breakfast just before nine. Officially the service is until 9:30, but after 9:00 you will only find the rest: no pastries, butter, jam and the staff will start packed. If you go to breakfast after 9 o'clock, you will only get soup and some Japanese fish dishes. If you don't want to have breakfast early a nearby bakery is a better choice.
Wakoshi Tobu is a pleasant hotel on the suburb of Tokyo, directly next to the metro and railroad stops. Great access but expect Downtown Tokyo to travel 40-50 minutes. The room is pleasant and well equipped, cleaned every day and slightly more spacious than average Japanese hotel rooms where you are not able to open larger suitcase. The staff is kind and helpful and there are many shops and restaurants nearby.
Stayed in April 2024
Reviewed: 15 April 2024
Aiko
PhilippinesNone
Location Cleanliness Amenities
Stayed in April 2024
Reviewed: 15 April 2024
Zi
Hong KongMaybe a couple more coin laundry machines would have been sufficient because there were other guests using them most of the time, so we had to wait. Maybe it would be good to have some of the other floors as well. Only one microwave on our floor, so that meant others would have to wait if they were heating up any food.
staff were very friendly and they understand English well, which was great for us. The location is really easy for us to travel into the centre of Tokyo cause it's right above the station. The hotel was nice and they had free coffee in the lobby. They had the coin laundry which was great for us.
Stayed in April 2024
Reviewed: 14 April 2024
Mayumi
United StatesWish Breakfast add more non Japanese menus but there is bread shop at first floor you can get pastries and drinks.
駅上ホテルで交通便利でしかも綺麗 This Hotel stands above wako station direct airport ( Haneda)bus stops.
Stayed in April 2024
Reviewed: 10 April 2024
Jonnylyn
PhilippinesVery near the train station and stores nearby. The room is always clean, looks luxurious, and we're happy that the bedding, linens, and pajamas are changed daily. We had a comfortable stay!
Stayed in April 2024
Reviewed: 9 April 2024
Herminia
AustraliaBooking.com
Good location
Stayed in April 2024
Reviewed: 2 April 2024
Wee
SingaporeThe location was good, you practically just needed to go upstairs once you got to the station. Lots of eateries nearby. Service was very good and room was more spacious than the average hotel here in Japan.
Stayed in April 2024
Reviewed: 31 March 2024
Cielito
PhilippinesNone
Location and cleanliness
Stayed in March 2024
Reviewed: 30 March 2024
Miguel_s_l
PortugalNothing to declare.
Amazing staff and great location! Just by the Wakoshi station, it is ideal to take the rail into Tokyo and easy to commute if you're working. It has a nice space to work with your computer, with a coffee machine. The room is recent, spacious and very clean. Would stay here again!
Stayed in March 2024
Reviewed: 24 March 2024
Egemen
GermanyGood value for the money; the hotel provides you with everything you need. One particular thing, which might not be too important for everyone but the toilets are Toto brand, which in my opinion is the superior one in comparison to the other brands in other hotels.
Stayed in March 2024
Reviewed: 20 March 2024
Sheryl
IndonesiaHad a pleasant experience staying in this hotel. The room is quite spacious considering it's Japan, props to the staffs for keeping the room clean each day, they even changed the towel regularly. Free coffee, amenities, and there's also a coin laundry. The staffs are all welcoming and helpful, they assisted me with the Kuro Neko (luggage transport service) to transfer my luggage and the coin laundry. Not to mention, the location is just so strategic, surrounded by convenient stores, restaurants, cafes, and connected to the subway station.
Stayed in March 2024
Reviewed: 16 March 2024
Eunice
JapanLocation wise is perfect. Small room but clean and bright
Stayed in January 2024
Reviewed: 13 March 2024
Huy
United StatesThe elevator doesn't go from the station to the hotel, but you have to exit wakoshi station and then turn left and then walk a bit then turn left and take elevator to lobby on 4th floor and then take a different elevator to floors 5-7. It would have been nice to be able to access from the same elevator or access from within station perhaps.
Exceptional service and amenities! This place changed bedding, towels, trash, and vacuumed your rooms daily. They also offer free bathrobes which are also changed daily for you. 2 free water bottles and a pen are also replenished daily as well. Yes that's right, daily. In the USA you'd be looking at paying $150+ for these services.
Stayed in March 2024
Reviewed: 12 March 2024
Raelene
United StatesThe room was a very tight squeeze. The washer/dryer was convenient, but didn’t get our clothes dry.
The hotel was right over the train station, but we weren’t kept up by any sounds. The staff was very friendly and helpful.
Stayed in February 2024
Reviewed: 9 February 2024
Jennifer
United StatesSmall rooms but well organized. Includes space under the bad for luggage
Location, clean , convenient to see family
Stayed in February 2024
Reviewed: 8 February 2024
Rita
IndonesiaExcellent Location, just walk 1 minute walk from station to hotel, All staff very helpfull n friendly, Favorit hotel for our family, very recommended 👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stayed in February 2024
Reviewed: 26 January 2024
Dr
GermanyThe hotel is brand new well maintained with nice common area. The staff was very polite and service provided is efficient. The location of hotel is just above the Wakoshi train station. Connection to Tokyo from here is perfect and takes about 15 min to reach city center with Japan rail line. There are range of breakfast, lunch and dinner option available around. For business of leisure trip I highly suggest to visit the site.
Stayed in November 2023
Reviewed: 16 January 2024
Margaret
JapanThe easy access for train and cab.
Stayed in January 2024
Reviewed: 15 January 2024
Muhamad
Malaysiaeverything doing excllent
Stayed in January 2024
Reviewed: 11 January 2024
Sergei
CanadaBed is too hard
Good clean room and bathtub
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content