604-0943 Kyoto, Kyoto, Nakagyo-ku Fuyachodori Oikeagaru Kamihakusancho 249, Japan
#296 of 699 hotels in Kyoto
Guests' ChoiceBased on 2172 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.2
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 23 July 2025
Iryna
United KingdomFantastic hotel, added to our experience in Kyoto. Super clean, great room layout, SPA was lovely. Its also very well situated, which made getting around easy. Loved our stay!
Stayed in July 2025
Reviewed: 22 July 2025
Erika
SpainThe stay exceeded our expectations. The hotel is very beautiful, the staff was extremely attentive and friendly, the room was excellent with all the necessary amenities, and the location was perfect.
Stayed in June 2025
Reviewed: 21 July 2025
Maris
South AfricaThe onsen wasn’t as great as some of the other places we have stayed in Japan. But the main issue was the location as it was a minimum 10 minute walk to any meaningfully useful station line. That might not sound like a lot but in the heat it really wasn’t great. It also meant we ended up walking everywhere because we would have had to walk 10 mins, catch a train and then walk another 7 minutes - when the whole distance could be covered in a 25 minute walk. So there was a lot of walking in the heat.
Nice room with comfortable beds and bathroom. The hotel entrance is swish and they had a Maika dance exhibit in the evening.
Stayed in July 2025
Reviewed: 21 July 2025
Tracey
United Arab EmiratesBeing charged to sit at the bar when the signer was performing, felt being a resident that this was not appropriate.
Clean and comfortable, great location, staff very helpful and friendly.
Stayed in July 2025
Reviewed: 21 July 2025
Shindy
United StatesWhen I arrived there was a used menstrual pad in the trash can in my bathroom. This was not good.
Pleasant property with great buffet breakfast. Very nice public bath. I really loved the bath. Very nice amenities like toiletries. Very generous with the toiletries. Convenient location to the train station. Easy commute to attractions.
Stayed in May 2025
Reviewed: 20 July 2025
Shania
SwitzerlandIt was a lovely experience with comfortable beds and I loved the onsen
Stayed in July 2025
Reviewed: 19 July 2025
Nalan
TurkeyNothing
Location, Maiko Shows and Cafe at the entrance
Stayed in July 2025
Reviewed: 19 July 2025
Azim
New ZealandGreat service, clean, great location, couldn’t ask for more, made our trip memorable
Stayed in June 2025
Reviewed: 18 July 2025
Caroline
AustraliaEverything was brilliant.
The service was exceptional, the room was spotless, and the location couldn’t have been more convenient. It truly enhanced the overall experience.
Stayed in June 2025
Reviewed: 18 July 2025
Nick
United StatesLate breakfast
Location, Maiko experience, room quality
Stayed in July 2025
Reviewed: 17 July 2025
Mette
DenmarkThe restaurant was not impressive.
What a nice hotel! Beautiful from the foyer to the outdoor garden in the middle of the building to the rooms and onsen. Every thing was done to make the Guests feel welcome and in total luxury.
Stayed in July 2025
Reviewed: 17 July 2025
Ho
United StatesStaffs were extremely knowledgeable and helpful, clean & safe facilities, great location
Stayed in July 2025
Reviewed: 17 July 2025
Cennet
United StatesI would not recommend to get the message they offer. It’s personal that does not belong to the hotel, but are organized by the hotel. Our massage therapist was on the phone during the massage and it was not enjoyable
One of my favorite hotels we stayed at! Room was spacious for Japanese hotels and it was very clean.
Stayed in June 2025
Reviewed: 13 July 2025
Austin
United StatesThe key card to turn on electricity in room stumped us for a sec but it’s all good.
Great location, very nice and stylish. Staff was super friendly. Breakfast was great and had some nice variety. Very comfortable stay.
Stayed in July 2025
Reviewed: 13 July 2025
Monica
DenmarkThe stairs were not accessible and the doors to them were locked. When the elevator broke down late at night we had to wait 40 minutes before being allowed to use the stairs. The staffs explanation for not letting us use them was: "They were safe for going down in case of fire, but not safe for going up"???
Very good value for money, close to central area, 10 minutes Maika show for free, spacious room, good bed, good aircon and lots of amenities
Stayed in July 2025
Reviewed: 11 July 2025
Adel
KuwaitNothing
Everything was good. the reception staff were helpful.
Stayed in July 2025
Reviewed: 11 July 2025
Brandy
United StatesNothing- everything at this location was fantastic.
Great location. Very comfortable room. Fantastic bath.
Stayed in July 2025
Reviewed: 11 July 2025
Johanna
SpainRooms are small, which is normal for Japan.
Very friendly staff, hair straightener and curling iron for rent 😍. Lovely reception area. The hotel is quite close to public transport.
Stayed in July 2025
Reviewed: 11 July 2025
Ebru
OmanNothing
Close by to really nice boutiques and walking distance to some of the temples and riverside restaurants. Very silent. There is a nice bakery close by. Also, the Hotel has breakfast, lunch, dinner options and a active restaurant with several entertainments like jazz night etc. Metro station is just in the corner. It has an onsen for ladies in the Hotel. Really easy to enjoy!
Stayed in June 2025
Reviewed: 10 July 2025
Marc
BelgiumThe Lobby and bar weer freezing cold: the airco was way to hard on, which results that nobody hangs out at the Beautiful bar. Life Music, great! But too cold to be able to enjoy
The room, the onsen, very clean
Stayed in July 2025
Reviewed: 10 July 2025
Olivia
AustraliaOnly downside was lack of drinking water available. It was ranging from 30-35 degrees a day so it would be great if there were water fountains available to guests throughout the hotel. We had to ask at the bar each day!
Perfect hotel! The hotel was comfortable, well located and full of life and vigour. The public spa downstairs was amazing and our room was quintessentially Japanese.
Stayed in July 2025
Reviewed: 9 July 2025
Nicole
IrelandNothing
We absolutely loved this hotel. They looked after us so well and the rooms were beautiful. We got to use the onsen which was amazing!! Would recommend to anyone to stay here!
Stayed in July 2025
Reviewed: 9 July 2025
Khanh
NorwayThe light in the hall is too dim.
Stayed in June 2025
Reviewed: 9 July 2025
Sara
IranIn the vicinity of a metro and subway station, easy access from bus stops, close to the shopping passage, and some tourist attractions. Breakfast was nice and had a variety; however, the timing for the breakfast was not the best, it ended at 9:30. Spa and specific shows at the lobby (Maiko show) were nice additions to the hotel services.
Stayed in July 2025
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