Lift to 2nd floor.

the big room and the onsen in the room.

Stayed in May 2025

The room service food was mediocre, as was both the Japanese and Western breakfasts (we tried both). The only highlight was the matcha soft serve ice cream sundae. The entrance would've been impossible to find since it looks like an industrial back gate without English writing, but the taxi driver took us to the right place. These are minor issues though, relative to the excellent facilities.

The room was excellent, very well designed, very spacious, with a nice tatami sitting area for eating. Every room is different, with a different theme. The outdoor bath was brilliant. Room service was very quick and prices very reasonable. They also provide additional free amenities that you can order using room service.

Stayed in April 2025

Locating the hotel was a hassle. Recommended to drive or book cabs before your trip.

Breakfast was sent to our hotel room, there was a private spa with ever-flowing warm water. I love it! I totally recommend this spot if you do stay around the area.

Stayed in April 2025

The staff is not always stationing at the reception, which costs a bit of time, the room keycard has to be renewed every day, TV menu only with Japanese (English is only available for the first page). Since kids are coming too, it's better to put the 18yo limited content to a several page with warning caution

In-room hot spring and hot rock spa, spacious room, nice staff, sufficient supplies, prompt room service, free pre-cleaning for the washing machine, free breakfast, kid-friendly supplies

Stayed in April 2025

-The building itself and the hallways are quite claustrofodic. Everything is black without windows. / We also did not get a traditional onsen, we had a bathtub, which was a huge let down. But might have been my mistake. -The bedroom had no windows. -Breakfast is very meager.

I would rate this place a 7. Booking makes it an 8 The onsen was lovely. The workers are lovely people. + We asked for a different room, and she immidiatly went to cleaning a nicer room for us. +And we had no extra charge. We had the perfect onsen now.

Stayed in April 2025

There were no windows in the downstairs room except for the door leading to the onsen. There was a shading film on the upstairs room windows so no natural light. As other reviewers have mentioned, it felt a bit like a love hotel but beds were comfortable and we did see other families staying there. No natural light in the hotel made it feel like a love hotel. Maybe change some of the solid doors to the parking spaces with doors that have windows and let some light in unless complete privacy/anonymity is the goal.

Both Japanese and Western-style breakfasts were good. Would have been nice if there was a little variety in the western-style breakfast from day to day. Location was a convenient drive to Nagashima SpaLand - you definitely need a car to stay here for restaurants, etc. Our room’s onsen was great to soak in at the end of each day. Staff were always helpful even though we couldn’t speak Japanese.

Stayed in April 2025

We like that its spacious and very relaxing. We got the room with Karaoke and the kids loved it. We order Japanese breakfast and its so good. The outside bath tempreture is not that hot as i expected but fair enough. They also gave free meal of my Son's Birthday.

Stayed in March 2025

Maybe it was a little far to get to our room with our luggages

Every room had its own bathtub onsen! Everything was sanitized. Nice smelling sheets, and great breakfast.

Stayed in January 2025

Onsen

Stayed in December 2024

Breakfast has Japanese Style or Western Style and hot spring inside the room

Stayed in November 2024

Only challenge about reaching the hotel is that is a little out of the way in terms of downtown Nagoya. When travelling with a large luggage a taxi was the most suitable but also a very expensive option. Not a negative on the hotel itself but rather a word of warning for other travellers.

Incredibly spacious room, fantastic service from staff who though had limited english were comfortable with using google translate. The in room onsen was amazing and was worth every $ paid to stay.

Stayed in October 2024

hard to find the entrance; the staff threw away my newly bought gifts placed on the table next to the door when she came in and delivered the breakfast without asking🙁

spacious room, private onsen, good breakfast

Stayed in June 2024

Bed could have a little more comfortable.

Spacious and comfortable room. Private onsen in bathroom. Good breakfast. Great ambience.

Stayed in January 2024

No lift. Difficult with lots of luggage.

Large space

Stayed in November 2023

We arrived in late night, the front door was difficult to find as we drove passed a few times. Luckily we finally guessed right and could be able to open the front door which looked very like an industrial back gate. Then we walked passed a long aisle and reached the reception.

Very comfortable stay with private onsen in-room, in-room breakfast was great; kids got cutie bags which they loved so much. Very clean and spacious.

Stayed in September 2023

Huge room with nice design in each room

Stayed in September 2023

Nothing

Big size

Stayed in August 2023

Nothing

The room is nice and the food is delicious!

Stayed in July 2023

Outside didn’t seem at all what the inside was like

Out of the ordinary but very pleasant experience. Felt like a boutique hotel, clean and spacious inside, seems like it’s been recently renovated

Stayed in August 2023

No public transportation and it is not easy to find taxi unless near Nagoya station. Unique building structure and very difficult to find entrance.

Big room with comfortable bed.

Stayed in March 2023

Hotel Entrance is difficult to find; and the room Not having outside view !

Very nice&clean rooms(3) and with in-room onsen ; comfortable bed ; BF serving on-time and in-room .

Stayed in February 2023

Hotel entrance was very difficult to find

Spacious and clean room

Stayed in February 2023

The main entrance is not easy to find Location, good for driving clients, it has many parking space Staff: Nice and polite Room: very big, with many facilities including massage chair, spa, two TVs and automatic payment fridge :) many types of hair styling tools.

Stayed in January 2023

it’s a love hotel, with no window

huge room, you can’t find any room bigger than here in Nagoya, breakfast delivered to your room, with lots of choices in food menu delivered to your room

Stayed in December 2022