Nothing

Wooden floors, cleanliness

Stayed in November 2023

None but maybe quite pricey but you get what you pay for

Family friendly hotel, free amenities and you can borrow a lot of stuff including kids toys, super super friendly staff

Stayed in November 2023

None

Very nice and clean. Big space and fully furnished. Really comfortable and relax. Large dining table for our whole family and fell like home!!

Stayed in November 2023

Great location near subway station. Very friendly staff, all of them speak English very well. Spacious rooms, comfortable beds. Very clean

Stayed in November 2023

The location of this hotel was awesome. Very close to a mall and the train station as well as several food spots.

Stayed in October 2023

Nothing. We loved it!

So spacious! It was clean, very comfortable and super close to the train. The size of the double bunk made it feel like we had three rooms instead of just two. Fantastic!

Stayed in November 2023

Could benefit from having a fair usage policy on the free rental items as when loaned items are not returned by customers, there is not much being done to retrieve the items. As part of the daily housekeeping, there should be a right for the hotel to just retrieve the items in stead of letting customers hold onto them. We waited for over 2 nights for an ironing board and iron to become available.

Great location and transport links, Spacious and clean room size, polite staff as well as multi lingual speaking perfect English, abundant ammenties and convenience of having a convenience store right next to the hotel.

Stayed in November 2023

We love all facility provided in the room especially dining table for 4 people, big fridge and all kitchenware. Will be back whenever we have chance to visit Japan again for sure!!!

The room is very big, comfortable, nice and clean with very kind staff. Really impressive!!

Stayed in November 2023

In our apartment the ventilating holes were badly positioned, one of the occupants in each room being disturbed by the colder air jet from the vents, blowing directly on. Not bad during the days, but very unpleasant during the night sleep.

Staff (both reception and cleaning) super friendly and helpful, decent size rooms (we stayed 4 in One-Bedroom Theater Apartment For 6), pleasant Japanese bath, comfy beds (not for the ones who like soft mattresses), good pillows and quilts. Right near the hotel a Lawson, a Family Mart and a 7 Eleven, so coffee, all breakfasts and late dinner in room covered if needed. Also, wide variety of food shops nearby, from udon to steaks, with super decent prices. Two supermarkets (Meat and Life) very close, also a Parco Mall. Kinshichō Station very close, few minutes walk.

Stayed in November 2023

The pillows were brutal. They caused terrible sleep and headaches. Eventually my wife and I had to use the extra comforters as pillows.

The hotel is very near to the train station in an area with a lot of restaurants and shops. The unit was large with enough space for our family of four. It was helpful to have a small kitchen.

Stayed in November 2023

Quite noisy because of the construction nearby

The room was quite spacious. Bed was comfy. So many shopping and eateries nearby. It's convenient.

Stayed in October 2023

Near Kinshicho station. Easy to go to Haneda Airport. Friendly staffs. Cleanliness.

Stayed in October 2023

See above about cleaning

Cleaning service provided every three days was okay, but they could have done a more thorough cleaning. Only bed sheets were changed. Bathroom sink, floor and kitchen were all left untouched. They did give us new towels and took out the trash on a daily basis. Over all, my experience was good. Staff friendly, spoke English well. Hotel very new.

Stayed in October 2023

Superbly spacious for Tokyo and thoughtfully designed for traveller needs. Loved that there was a nice-sized bathtub and a closed off shower area, as well as kitchenette with supplies such as plates and cutlery. Great for take-out meals in the comfort of your room. Very clean and new, and extremely functional touches. A little off the central Tokyo stretch means less frenetic energy; the subway line is a few minutes away and there is a convenience store next door. Parco mall is a short walk away with plenty of food, shopping and supermarket options, and many restaurants nearby.

Stayed in October 2023

The location was pretty loud

Great location and the staff was super friendly!

Stayed in October 2023

None.

The area has plenty of places to eat. It’s near train station. The hotel is nice and clean. Lots of shopping places nearby. At night though, the streets leading to the train station are lined with girls advertising for girls bar. But the area of hotel vicinity is clean and safe. Overall I would stay here again. It’s much quieter than Shinjuku.

Stayed in October 2023

The size of the apartment was decent for our family (2 adults and 3 children under 10). It was clean, tidy and had everything we needed. Laundry was cheap. It was a short walk to Kinshicho Station. Kinshicho was a good area to stay. There were plenty of places to eat

Stayed in October 2023

The staff was amazing, Kumi made us feel so welcomed and she was always so much fun to talk to!

Stayed in October 2023

The style of the room and layout

The spacious room

Stayed in October 2023

I thought the bed was a little hard and pillows not the best but that’s just personal preference. It was beautiful and clean and otherwise comfortable. I could sleep fine so all good.

Service & close walk to station

Stayed in October 2023

Next to a construction side, was a bit noise on day 1.

Location is convenient, close to station. Lots of food and restaurants around.

Stayed in October 2023

Room and bed dusty, pillows very flat and bath tub not very clean

Location is convenient 5 mins walk away from hotel to train station and many shopping mall and room very spacious

Stayed in October 2023

My stay at this hotel was quite pleasant. The staff was friendly and reasonably helpful during my visit, which added a positive touch to the experience. The hotel's location near the train station was convenient for accessing various parts of the city. It made it relatively easy to explore the city's main attractions. Additionally, the surrounding area offered a fair selection of dining options and shops. While it may not be a foodie's paradise or a shopaholic's dream, there were enough choices to meet basic needs and preferences. Overall, my stay at this hotel was decent. The staff was friendly, and the location near the train station was a practical advantage, with some dining and shopping options in the vicinity.

Stayed in October 2023

Weekend can get a little noisy with the sirens. I think it may be close to a fire station or ambulance hub, hence all the whirring of sirens happening on busy days.

Being close to a JR hub at Kinshicho station meant easy access to JR lines (making it easier for those looking to take day trips outside of Tokyo) and metro lines (for those looking for fastest way to Shinjuku, Shibuya, Ginza, Tokyo Station or other prime Tokyo locations). It's also only 30mins by foot/walk to Tokyo Sky Tree. It's a nice easy walk that lets you get a feel for what it's really like to be a resident in Tokyo. We even found an awesome expresso coffee place in our travels to Sky Tree. Staff were friendly, helpful and kind. Keep up the great work. Cleaning is fast and efficient.

Stayed in October 2023