600-8424 Kyoto, Kyoto, Shomogyo-Ku Sannocho 551, Japan
#421 of 699 hotels in Kyoto
Guests' ChoiceBased on 305 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 July 2025
Bert
United StatesNone
Location
Stayed in June 2025
Reviewed: 30 June 2025
Brian
AustraliaConvenience to the railway station and shops.
Stayed in June 2025
Reviewed: 19 June 2025
Herbert
ColombiaThe smoking cabin at ground floor makes all the rooms at ground floor smell to smoke.
Almost Everything was good, staff really kind and helpful.
Stayed in June 2025
Reviewed: 16 June 2025
Francis
New ZealandAs always a great place to stay with plenty of space and amenities galore. Nice bar 100m up the road and plenty of awesome restaurants
Stayed in June 2025
Reviewed: 10 June 2025
Tamar
GeorgiaI liked the cleanliness, location, the room facilities, everything was great. Even the staff let us check in early, at 12 o’clock. Just one thing what the staff be aware, when the guests are waiting in the lobby before check in, the reception administrator shouldn’t say the words- ” I will ask if you can wait in the lobby before check in” , may be this receptionist was the new and he should ask to somebody, but even the matter about guest staying in the lobby before or after check in shouldn’t be questioned. Guest is guest even before or after check in. The is just little tip from me just to make better
Stayed in June 2025
Reviewed: 9 June 2025
Benita
AustraliaCheck-in process bit disorganised. We checked in in the morning but had to check back in again when we returned later in day to collect key to room
Boutique hotel, quiet, easy walk to station and lots of restaurants very close by. Comfortable bed!
Stayed in June 2025
Reviewed: 1 June 2025
Kim
New ZealandGreat hotel. Rooms were adequate for what we needed during our stay. The bed was huge. The bathroom was small but entirely adequate. Within walking distance of the main area but down a side street so nice and quiet.
Stayed in May 2025
Reviewed: 28 May 2025
Andrew
AustraliaVery nice good location all day coffee good breakfast.
Stayed in May 2025
Reviewed: 21 May 2025
Des
United KingdomGood location close to what we needed like the metro and shops
Stayed in April 2025
Reviewed: 20 May 2025
Virijevic
SerbiaThere is no view
Room was spatious and clean, bed was king size, very comfortable, we even got extra pillow. Room and the whole hotel smelled very nice. Hotel estetic and designe is modern yet traditional. Beautyful hotel.
Stayed in May 2025
Reviewed: 15 May 2025
Valentina
United KingdomThere was sewage smell in the bathroom, but we didn’t complain or ask to change room since it was manageable when switching on the fan
Great location in Kyoto. Walking distance from city centre. Gion is at 20 minutes walk. 5 minutes walk to metro station and 2 minutes walk to bus stop. There’s plenty of good restaurants around the area. Room was clean and bed was comfortable. Breakfast was ok. Fresh onigiri with a big variety of fillings. Staff was very kind and helpful.
Stayed in May 2025
Reviewed: 14 May 2025
Marian
RomaniaNothing
Good location, good size room. Friendly staff.
Stayed in May 2025
Reviewed: 13 May 2025
Maria
United StatesIt was small but luxury and great location
Stayed in March 2025
Reviewed: 11 May 2025
Belle
CanadaNothing
Location, stlylish and modern decor. Very clean and upscale.
Stayed in May 2025
Reviewed: 9 May 2025
Tom
United KingdomClose to everything in Kyoto. Either in a walking distance or connected by trained and subway. The room was smal, but comfortable enough to accommodate two backpackers. Helpful and friendly staff. In summary: - close to tube/trains, - friendly staff, - free coffee, - optional breakfast for 2k, - many attractions around.
Stayed in May 2025
Reviewed: 2 May 2025
Lindsey
United KingdomThe rooms are small but that seems to be fairly standard in Japan
Good location, near nishiki market and Nijo castle and only a 20 min walk to gion/potoncho alley and metro stations nearby. Free coffee Coin laundry Very friendly staff
Stayed in May 2025
Reviewed: 1 May 2025
Alessio
ItalyThe bed is almost too big, the room could have used some extra piece of furniture or additional space in the bathroom which is quite small. Also, on the ground floor next to the lifts there was quite a smell (smoking area outside the door perhaps).
Location close to everything you needed, including shopping area, restaurants and metro. Polite and helpful staff. Luggage storage at check-in and check-out (free). Clean big room with a large bed. Also, washing machines available form 400/500JPY.
Stayed in April 2025
Reviewed: 30 April 2025
Niyanthri
IndiaThe place was small like most places in Japan. Very difficult to handle larger suitcases. Maybe a bit overpriced .
The location is very close to the train station. Also very close to most of the main attractions in Kyoto. Free coffee 24/7. The staff were nice and helpful. Could store luggage before check in and after check out. It was clean.
Stayed in April 2025
Reviewed: 20 April 2025
Ka
Hong KongA little bit too small
Great 👍 location and clean
Stayed in April 2025
Reviewed: 20 April 2025
Paul
SwitzerlandClean and comfortable, good location
Stayed in April 2025
Reviewed: 18 April 2025
Sebastian
GermanyMore choices at breakfast, potentially fresh fruits and more selections of bread.
Loved the location of the hotel, breakfast was great and had everything, both local food and well as western cuisine. Rooms are spacy for japanese standards and clean + cozy. Perfect for 2/3 night stay in Kyoto. Location also super to walk and explore the city.
Stayed in April 2025
Reviewed: 15 April 2025
Diana
New ZealandConvenient location, modern amenities, clean room and friendly staff.
Stayed in April 2025
Reviewed: 14 April 2025
John
PhilippinesThe room we stayed in was very spacious. It had a small couch that could fit 2 people and a small table to eat on. The room was very clean and the bed was cozy and comfortable to me and my wife's liking. The hotel staffs accomodated to our needs and they were all polite and friendly. The hotel was just a few minutes walk to the subway line and bus stops. There are good small restaurants, convenient stores, and an amazing supermarket near the hotel. Its a wonderful place to stay in if ever your visiting in Kyoto.
Stayed in April 2025
Reviewed: 8 April 2025
Donna
United KingdomTV channels were very limited- not that we watched it for lo n er than about 15 mins.
Well located, clean and comfortable. Free coffee in the reception was welcome when heading out for the day.
Stayed in April 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content