Room is okay and super cheap but what made it one of the best is the customer service! The staff are so nice and so polite! Top notch when it comes to hospitality! Would recommend coming here!!

Stayed in March 2025

Rooms were very small and breakfast was very limited, some additional options would have been good. Scrambled eggs were very under cooked

Good location for subway, friendly staff

Stayed in March 2025

You are not allowed to eat outside food in the hotel, despite a cafe that is unused in the evenings and a lounge with available tables. One night we walked around the Gion area and picked up a bunch of delicious snacks to sample. There are some tables set up in the lobby (outside of the dining area) where guests are welcome to hang out. We started opening up our snacks when we were approached by a staff member who said we could not eat at the tables. As we were packing up, he also said we cannot eat in our rooms. We asked him where we could eat as it is frowned upon to eat on the streets and it was only a few degrees out. He said we should go to the Family Mart across the street to eat. However, we did not purchase our snacks from there, so we thought that would be unacceptable. We ended up going to my sister's hotel a couple blocks away where the lobby has a shared space and welcomes you to bring your own food. As a result, the other hotel was a more pleasant, lively space with plenty of people quietly enjoying each others company. I would not recommend this hotel as a big part of the Japan experience is the food and lots of places don't have seating (i.e., dessert places that sell mochi or little snack shops) so returning to our hotel made sense to us. I understand and value cultural differences, such as cleanliness, but I also think it is an inappropriate policy for a hotel to restrict eating in their empty cafe and empty lounge. Being unavailable for the comfort of your guests & asking your guests to leave the hotel to eat is not reasonable. Otherwise we found it fine, convenient and well situated to enjoy Kyoto; therefore, I hope they change their policies regarding eating. I would rather be asked to remain tidy than to leave my hotel to eat.

The hotel is clean and modern. The rooms were a good size especially compared to hotels we stayed at in Tokyo and Sapporo. The location was great. It was easy walking to shops, restaurants, and the subway. Plus there was a gym just across the street, which was important for us.

Stayed in January 2025

Room was dirty and dark, breakfast buffet did not look as good, self check in no staff greeting.

Hotel is closed to subway.

Stayed in December 2024

our bathroom wasn’t very clean

easy access to everything

Stayed in November 2024

Twin room was extremely small

Stayed in October 2024

Cleanness of the hotel was not so good. Room full of dust, hair dryer with dust inside, laundry machines were awfully dirty, and one day got dirty towels.

Very good location close to the metro (5 min walk). Nice staff

Stayed in October 2024

I wanted to pay in cash as I already have the money, paying with a credit card adds fees. They said they don’t accept cash they only accept card payment which would have been helpful if I was informed prior to the reservation. Also the windows are locked so there is no ventillation in the room at all.

Clean and modern

Stayed in October 2024

It wasn’t clean, the bidet in the first room didn’t work, the vent hood in the bathroom was awfully dirty. Then I took shower and whole bathroom got flooded so they moved us to another room which was a bit cleaner and the vent was finally clean too. And bidet worked. Also the space of the room is weirdly used - you only have a tiny desk but a pretty big sofa. Why is that? That’s extremely inconvenient and you’d better put a normal desk and got rid of the sofa. The hair fans were dusty in both rooms.

Breakfasts were good, felt authentic, thanks to the woman making onigiri, they were great.

Stayed in May 2024

Staff English is very very basic it was hard to communicate. Matress are extremely hard feels like you lying on the ground. Breakfast exists but if you are not Japanise you won't find nothing in europenian style. When I came to hotel after whole day sightseeing and I bot a snack In Familymart next to the hotel and I want to sit at the table in lobby to eat it, staff told me that I can't use hotel table in lobby to eat. They told me that I can eat outside. I leave this without comment.

Hotel in it self is normal Japanise standard. Rooms not to big but well equipped.

Stayed in April 2024

Room was much smaller than depicted in the pics. Two single beds - not two double beds. My husband and I had to sleep separated.

Hotel was stylish and great Clean and comfortable Close to two stations

Stayed in March 2024

They were not able to send our bag to Osaka. We have been sending it easily from other accommodations and did not expect it. They said we need to go to transport company and send from there but failed to explain how to find this company. We struggled to find it, lost lots of time, missed our train. That spoiled the whole impression about hotel.

Clean and comfortable, good location, close to everything and quite

Stayed in March 2024

There was very poor ventilation in our room and bathroom. It constantly smelt damp in the room from the moment we first walked in even after leaving the window open and we both left unwell upon leaving which we think may be due to the effects of the humidity building up in the room.

The property itself was very welcoming and professional throughout the foyer and the building itself. It offered amenities such as a washing machine and dinner and it was in a convenient location.

Stayed in January 2024

The room served its purpose. It wasn't big, but it was well laid out. It was centrally located which was very convenient.

Stayed in October 2023

In a difficult location to find/get to.

Cleanliness

Stayed in October 2023

The room was offensively dirty. The carpet and walls were dirty. There were huge balls of dust along the walls and window ledges. The worst part was the fingernail clippings and boogers that were left on the window sill 🤢 . There were also some sort of unidentifiable crumbs left in the bed.

The location and breakfast were great. The lobby and staff were nice.

Stayed in September 2023

The room is very small and there is no place to put clothes or luggage

Location is excellent and the rooms are clean

Stayed in September 2023

I been traveling all over Japan and this by far was the best hotel I stayed at and the cheapest. The location was perfect, room was a great size and the staff were fantastic.

Stayed in May 2025

The breakfast could have some western choices. More bread choices and egg options.

It’s good

Stayed in July 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in June 2025