Pricy and hot spring is small

Provide free supper and snacks

Stayed in January 2024

My only complaints are that the pillows on the bed were a little hard and that the genkan light is sensored, I woke up really early to use the bathroom and I felt guilty about the light shining on my friend who was still sleeping. Other than that, I loved everything!

The location is so good! So many facilities are within walking or short driving distance. The view of Fuji san from the dining hall and foot bath is very beautiful. Breakfast was delicious and so was the free yonaki soba in the evening. The onsen is lovely as well, both the indoor and outdoor. I didn't use the sauna but it was so nice to have had one available. Our fridge had free water bottles and pear pudding! The little bags to carry your towels and things to the onsen was a nice touch. Overall a very good experience.

Stayed in January 2024

The pillow’s quite hard

Very close to GOTEMBA outlet

Stayed in December 2023

The amazing Dormy Inn standard of quality

Stayed in November 2023

not much that I didn’t like.

Comfy pajamas that fit, complimentary noodles were good, foot-bath was warm, the onsen was good and the view of Mt Fuji was great.

Stayed in December 2023

The location is a bit out of the way if you are not driving. However, it's convenient if you drive. It's only a few minutes drive from Gotemba Outlet. There are plenty of parking lots. The facilities are excellent for the price that we paid. Even though there isn't much around the hotel, there are enough things in the hotel to keep us occupied. We could enjoy the onsen, the footbath on the roof top and there is even a reading room outside the onsen with a huge collection of anime. The best part was the free raman supper and the ice cream. There are also washing machines and dryer. Washing machines are free and dryer is charged at very reasonable price.

Stayed in December 2023

Nothing

The view was amazing, the room was clean and great

Stayed in September 2023

None

Very comfortable bed and room has cold air conditioning in winter which is nice as we are not so used to hot air blowing. There are more than adequate charging points in the room. Lovely public bath and ice cream after a hot soak. The counter gentleman was very helpful and courteous.

Stayed in December 2023

Rooms are a bit small

Onsen, foot bath, free noodles and service

Stayed in December 2023

It would be most ideal if it provide shuttle service to Gotemba station.

Love the onsite onsen & nightly free soba noodle thereafter, free drinks, ice creams!

Stayed in December 2023

If you don't travel by car, the location of a hotel may be a bit problematic as it is around 2km from the train station. But even so I recommend the stay.

A really comfy stay with a pretty onsen. The rooms were one of the most comfortable ones in Japan. Great deal of perks for their guests (free ice creams or even a ramen in the evening) and a breathtaking view from ashiyu located on the rooftop.

Stayed in October 2023

Not recommended for little children because there is no specific entrance of the room that you can put outside shoes and change to slippers , so I guess the room carpet hygiene is same as the one in the lobby where people wear outside shoes, small children always crawl and sit on the floor of the room, and then jump to the bed, I feel it’s not really clean . When room service collects the rubbish , they don’t collect recycling ones like cardboard , you need to inform front office or go to the lobby to pass to reception, which really makes inconvenience.

Hot spring. Snacks , coffee, ice cream after hot spring . Late night noodles .

Stayed in November 2023

The staff were professional and helpful, none of them came across as warm though...

New hotel with well-appointed rooms, public bath, free ramen supper and a foot spa at the rooftop with Mt. Fuji view. The highlight of our stay though was the paid breakfast, a full spread of delicious Japanese and international dishes.

Stayed in December 2023

BEST Room view for Mt Fuji add on with the ROOF TOP view , awesome view for meeting Mt Fuji . Very Big room for 4 of us and love the Tatimi seating area with the window view of Mt Fuji.

Very nice Breakfast provide if can had more choices will be better as we eating same meal for 2 days . Staff in Restaurant is very Good Service . Location of Stay is just nice and Very NICE view for Mt Fuji. Love the Roof Top

Stayed in December 2023

Nothing

Clean and tidy. Well stocked and overall great experience

Stayed in December 2023

Nothing!

Breakfast buffet was Japanese style and has alot of variety! Fruits tasted very juicy (apples, kiwi, oranges and grapefruit)! There’s free flow ramen and ice cream at night, free flow yakult in morning, free foot bath at top floor with Mt Fuji view! The room was compact and I like that the bathroom had an area for sitting, and with anti slip floor!

Stayed in December 2023

Not enough car park

Dormy Inn always kept in high quality of standard, you will never been disappointed.

Stayed in December 2023

the bathroom was not clean as other hotels we stayed in Japan Trip, there were stains in the shower.

We stayed here 1 night after visiting Hakone before heading to Lake Kawaguchiko, it's a perfect stop for us, it allowed us to do some shopping too in the Gotemba Outlets. The staff were friendly and helped us booked Taxi.

Stayed in December 2023

Awesome onsen and great view of mount Fuji. Lovely place with friendly staff.

Stayed in December 2023

I didn’t like the pillows, but that’s personal choice. It’s a long way from the station.

Really comfortable. Lovely onsen/sauna/spa. Free ramen at 9,30 every night. Staff were great. Free 2 hours of push bike hire (then ¥200/hr after that).

Stayed in December 2023

The pillows were very thin and there were only 2 in our room so no options.

The room size was good and there were plenty of amenities at reception. Guest services were good including the onsens, and the rooftop foot spa which had incredible mount Fuji views!

Stayed in December 2023

The location is remote. About a half hour walk to the station although you can get a bus. No restaurants around however if you love luxury brands the outlet is right there about a 20 minute walk. Just buy food to hear in the microwave. Be prepared as eating in a restaurant is tricky. Not sure how easy taxis are.

Lovely clean hotel with great facilities and a gorgeous Rooftop foot spa view of Fuji.

Stayed in November 2023

None

Very nice onsen with hot and cold bath Exceptional complimentary prebiotic, icecream, and remen. Clean and comfort modern room

Stayed in November 2023

The bath wasn’t clean . Hair was present from the previous stay . The new “clean” towel in the room had a big long hair in it as well 😣😣 Just wish the Room was cleaned properly inclining small corners . Apart from this everything was great!

All facilities, staff , location , view , roof top , onsen etc even breakfast was good ! The dinner soba was also flavorful and staff helpful .

Stayed in November 2023

Bit far from station, can't be helped. Difficult to visit Fujis landmarks

Great hotel, staff were very helpful.

Stayed in November 2023