412-0026 Shizuoka, Gotemba, Higashitanaka 1505-3, Japan
#1 of 31 hotels in Gotemba
Guests' ChoiceBased on 519 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
8.6
Facilities
9.3
Staff
9.1
Value for money
8.8
Free Wifi
7.5
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End of dialog contentReviewed: July 3, 2025
Wu
TaiwanVery good service and good facility
Stayed in July 2025
Reviewed: June 22, 2025
Marquail
JapanThe pillows were a bit too firm and flat and I didn’t realize breakfast was not included in price of booking room.
Foot bath, complimentary items and free ice cream and ramen. Staff was very helpful.
Stayed in June 2025
Reviewed: June 16, 2025
Sunil
IndiaNot near to Gotemba station so cab is necessary if time is a constraint. Vegetarian options are almost none except for few bread options. Everything else is great.
Hotel is great. Reception Service is really nice and ready to help with any guidance or booking cab etc. Appreciated. It is near to Premium outlets can be reached by bus with a bus stop near by.
Stayed in May 2025
Reviewed: June 15, 2025
Edmund
Hong KongLucky checked in early and found a parking spot at hotel, parking was limited, but hotel has a backup parking. Not sure how far/free that parking spot is though.
Professional staff handling majority of international visitors. Seen visitors breaking rules (fiddling w/ mobile phone in public bath), staff handled professionally.
Stayed in June 2025
Reviewed: June 14, 2025
Matthew
United KingdomEverything was good
Everything was good. Free electric bikes and the hot bath and sauna. Free noodles at night was a nice touch
Stayed in June 2025
Reviewed: May 26, 2025
Geoff
AustraliaWish we stayed longer. Beautiful hotel with a roof top foot spar to relax and enjoy the view of Mt Fuji.
Stayed in May 2025
Reviewed: May 21, 2025
Claeys
BelgiumThe room was a bit tiny!
Location/ Superb Spa / Comfortable Bed
Stayed in May 2025
Reviewed: May 21, 2025
Cristina
NetherlandsThis was easily our best hotel in Japan! We absolutely loved the views of Mount Fuji, especially watching the sunset paint the sky as the sun dipped behind the mountain. Add to that the free ice cream and late-night noodles, plus the friendly staff, and it was truly a perfect stay.
Stayed in May 2025
Reviewed: May 18, 2025
Wing
Hong Konglocation, dessert and ramen
Stayed in April 2025
Reviewed: May 7, 2025
Jörg
SwitzerlandModern Hotel, nice Onsen and footbath with Fuji view - close to Outlet village. Large free parking lot.
Stayed in May 2025
Reviewed: May 5, 2025
Jeannie
United StatesStaff and hotel location. 1) Staff - They were polite but could not speak English, almost none. They were not able to introduce the amenities offered by the hotel, and to help guests to places (they showed me the wrong bus stop). On trip to Yumoto station, after much time waiting at the wrong bus station, I ended up relying on the strangers from the street, and the close by police station for direction. 2) Location - It is closed to bus stops of different bus lines? but it is not walkable to other local restaurants and shops. I did not venture out by walking or biking during my 2-day stay.
The onsite Hot Spring Onsen, the late night free Ramen, the provided PJ and other misc. personal items such as hair brush, tooth brush, etc. The rooftop deck area with the foot bar is special. The hotel is clean and comfortable.
Stayed in April 2025
Reviewed: April 23, 2025
Pakapol
ThailandFree late night noodles/ice cream and onsen
Stayed in April 2025
Reviewed: April 15, 2025
Sirinun
ThailandThe hotel is very nice and impressive for facilities and food with very nice environment. The room is not much spacious but still good for stay. They offered free onsen, ice cream, coffee corner, and ramen. The hotel location is good for those who have a car and easy to access to the city for traveling around.
Stayed in March 2025
Reviewed: April 9, 2025
Lazzat
KazakhstanӨте ризамыз, бізге қатты ұнады, бәрлығы 10/10 ! Кешкі лапшасына сорпа емес тек сұ құйдырып жесеңіздер болады Қазақтар), біз үшін бәрі керекмет болды, бөлме, арасан, жан-жақтағы табиғат, жақсы демалыс силағандарыңыз үшін көп-көп рақмет!
Stayed in March 2025
Reviewed: April 7, 2025
Zana
AustraliaFabulous Onsen, lovely restaurant, amazing rooftop view of Mt Fuji. Spacious rooms with comfortable beds and all the basic facilities.
Stayed in February 2025
Reviewed: April 6, 2025
Parina
AustraliaVery convenient location in gotemba; parking made it fantastic for us to get around. Room was spacious with a few of Mt Fuji. Really enjoyed the buffet breakfast, supper ramen and onsens. Definitely will be coming back!
Stayed in March 2025
Reviewed: April 4, 2025
Adaps
CanadaClean, hot spring , free food, comics book Close to the outlet I left one of my bags in the hotel, hotel staff handled it with extra care, packed it very nice and had it delivered to my next hotel.
Stayed in March 2025
Reviewed: March 29, 2025
Maya
New ZealandLoved the Onsen
Stayed in March 2025
Reviewed: March 26, 2025
Peggy
TaiwanRoom is really small
Hot spring
Stayed in March 2025
Reviewed: March 21, 2025
Sandra
DenmarkThe beds are a little small for 2 people
The inden was really nice, and also having some free food and drinks for the guests such as the evening ramen and ice popsicles for the kids. We also really enjoyed the rooftop view of Mount Fuji
Stayed in March 2025
Reviewed: March 18, 2025
Diane
AustraliaA bit hard to get to using bus
Views to mt Fuji and rooftop foot spa
Stayed in February 2025
Reviewed: March 9, 2025
Kristina
GermanyThe mattresses and pillows were very hard.
Very nice hotel, onsen was great, everything was clean.
Stayed in March 2025
Reviewed: March 4, 2025
Kate
United KingdomWe loved our stay here. Nice touches with the free ice creams and the ramen in the evening. Lovely onsen which is great to relax in and rooftop foot bath gave us great views of Fuji. Can recommend Tigre Blanc which is a short walk away for very tasty pancakes - this is where we had breakfast during our stay.
Stayed in February 2025
Reviewed: February 23, 2025
Wai
Hong KongNothing
The breakfast is good and the onsen is very comfortable.
Stayed in February 2025
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