Too far from any bus station and not walking friendly

Breakfast was nice.

Stayed in November 2024

Room is spacious but bathroom small. Breakfast too basic. No fruits.

Decent Onsen and near our room. There are some nice restaurants at the main street. Can see Mt Fuji.

Stayed in November 2024

The amount of noise you hear in your room

The private onsen

Stayed in October 2024

Not many restaurants around the place

Calm quiet place

Stayed in November 2024

Mosquito issue and I was told it’s due to Autumn season. Can’t be helped.

Property is beautiful especially the private onsen which my son enjoyed it a lot. Location is nice as it’s very near to Fuji Q Park and other famous Fuji tourist attractions.

Stayed in October 2024

A good walking distance to the nearest bus/train station. The breakfast does not have many options.

The staff were very attentive, helpful and nice. The private en suite onsen was very good and a nice amenity! The location has its upsides: it's quiet and very private.

Stayed in October 2024

Only one set of towels but having an onsen and a shower you’ll need at least two but they were easy to get from the reception if needed !

Great private onsen on balcony !

Stayed in October 2024

Location and outdoor

Separate Hot spring spa, clean room

Stayed in October 2024

It is a very cute Inn and we loved it Here! It is a Little at the end of the town, but everything is still wakable. Especially the onsen was a Special Experience!

Stayed in October 2024

It's quite difficult to access by foot and walked from the train station. I think we may have been the only people without a car; a backpacking holiday. It would be great if they offered a shuttle service. I mean we travel light but if you had to drag heavy bags there....

It's a nice place with nice on-site onsen facilities. Staff are friendly, quite relaxing.

Stayed in October 2024

some rooms are upstairs, which may not be friendly for those traveler who have big luggage

The wooden room was pretty clean and comfy. There is a private wooden bathtub in the room, you could table a hot bath in a Japanese way which is very interesting. Simple but nice breakfast. Super nice and friendly staff, staff are good at english.

Stayed in October 2024

The private onsen situated in the other building from the room. It's not comfortable and cold to return from the bath. Breakfast can be better. A little difficult to find the hotel

Stayed in October 2024

WLAN was not that good with the signal. A repeater was missing for the B building. Also you could hear ever step from other people above. It's depending on the people of course.

Location was good and had enough room to have a cozy day.

Stayed in October 2024

Breakfast was very weak, coffee machines barely worked and there wasn't enough food for six people in total. There wasn't much to choose from. I know it's complementary but it leaves a bad taste even if its free. Also the location is pretty bad as the entire city is pretty much designed for travelling by car and the hotel is really far from the train station.

Very nice staff, personal hot tub and cool cottage style room.

Stayed in September 2024

The location, or more specific, the way to get there The location itself is quite nice but we arrived by train - it is a stern 20 min walk, partly over the main road, past the rollercoasterpark, through a parking lot etc. It feels like you are walking somewhere you're not supposed to, but that is the route. Equally so when arriving past don quichote it feels like you're in a wrong location. Some signs along the road might be helpful ;). Nb. Probably less relevant when travelling by car, the hotel is close to the road and with its own parking lot. Also the bathroomunit was rather small. We liked it, rather funny to get in and out the small door ;).

Such a lovely, underrated pleasant hotel. There are two onsens to use with the help of a reservation system, when we stayed we could easily reserve them last minute. The rooms are spacious, clean and well equipped. People leave their shoes at the entrance, slippers and a kimonostyle bathrobe are waiting for you. It is possible to rent bikes, even electric bikes. Though the bikes could do with a bith of technical TLC they function well enough to cycle to the lake at the base of mt. Fuji. The staff is helpfull and kind. Breakfast is complementary, rather basic (yoghurts, breads, buns, coffee/thea &juice) but tasty and plentifull. We could only stay for one night, wish we could have stayed for longer!

Stayed in September 2024

Onsen

Stayed in August 2024

It's not that I didn't like it, but breakfast was very basic. Cereal, pots yoghurt, limited small pastries or sandwiches. What we had did us very well considering we climbed Mount Fuji!

Beautiful setting, very quiet out in nature, but also close enough to stores, restaurants and other local sites of interest. Room was very clean and well presented with a private outside hot tub. Hotel also offered the use of a private onsen, which you need to book in advance.

Stayed in August 2024

No wifi

Location is good

Stayed in August 2024

WiFi was bad. Had to go to the lobby in order to get a signal.

The property was in a decent location and had nice onsens and the room was clean

Stayed in August 2024

It was a relaxing place to stay. The private balcony onsen and the provided breakfast were the best parts of our visit.

Stayed in August 2024

Unfortunately, breakfast buffet had been raided by early risers, so we shared one sandwich between our family. A solution might be to have a message telling people how many sandwiches they can take or handle the sandwiches to each room.

Great location by restaurants and amusement park, beautiful house, friendly and helpful staff, very clean rooms, lovely onsen with local rocks.

Stayed in July 2024

The traditional futon mats on the tatami floor in the chalet are still a but hard on female hips. Breakfast is very simple and Western. A bit cereal, milk, tea/coffee, juice, yoghurt, filled sandwiches, boiled eggs, butter, jam, croissants. Not a lot savoury optuons or low carb. There are kitchens in the chalets, but only the fridge was usable. There was a kind of Japanese hot water kettle/dispenser we didn't use.

Location is easily to reach by coach from Tokyo Station as the Hotel is only 6/7 minutes walk from Fuji-Q Highland coach/bus station. ( Dont go by train, it's 30 min difficult route to find & walk from the Fuji -Q TRAIN station.) Japan Bus Online has tickets costing a bit over ¥2000 one way. The Hotel is 20 min walk from the free to visit Fujisan World Heritage Center, and brilliant views on Mt Fuji are only a few minutes away from the hotel possible, as the hotel is surrounded by tall trees. There is an onzen to be used privatly & for free at the main building. Despite the hotel being close to the fun park it is very tranquile. A Don Quichote Supermarket is just down the road. The hotel has guest rooms in the main building as well as chalet appartments next to the main building.

Stayed in August 2024

We thought the breakfast could’ve been better but they did provide essentials and the coffee was good.

We loved our stay it was conveniently located near good restaurants and supermarket. We loved the onsen / onsen room that was made from volcanic rock from Mt. Fuji!

Stayed in July 2024

Bedding was traditional and warm but not overly comfortable. Could hear noise from the nearby amusement park.

The private onsen was amazing. Room was spacious. The staff were very helpful and went above and beyond to help us organise things.

Stayed in July 2024

We had the room adjoining the Onsen. Others using the Onsen until midnight and 1am were very inconsiderate noisy, banging and giggling which was on the wall adjoining our bed heads. Too noisy. Little sleep. Also no Taxi driver could get us back to the accommodation as they had no idea where it was even given written directions for it and the best we could hope for was to get to the supermarket.

The Onsen was enjoyable

Stayed in July 2024