Thin walls so it was noisy when loud families stayed next door or above

Friendly staff

Stayed in November 2023

The tub is absolutely spectacular!

Stayed in October 2023

The private onsen was underwhelming and cost quite a bit extra.

Breakfast was good.

Stayed in November 2023

Convenient location for visitors going to Fuji-Q Highland. There were also good food options around. Futon was very comfortable.

Stayed in November 2023

The room sadly smelled mouldy and I think they don't change the air enough in there.. Or it is not booked often enough.. Careful! You can only reach this hotel nicely by car or by taxi. Publics is a bit of a hustle. We had a car so it was super fine for us :) Staff did not properly speak English - language barrier! Breakfast was okish. Get outside food to properly enjoy Japanese cuisine.

We had the room for 4 people with private open-air Onsen. My partner and me completely filled the stone tub of the Onsen (so we count as 4 persons now :D ) but it was amazing to have it outside. The water was so relaxing and it was such a private experience. (Most public Onsens are gender separated.) Foutons were really comfortable, AC and heating was all working splendidly! Room super clean.

Stayed in October 2023

staff speak only English this stay took cost too much

clean staff was so kind and smiley nice location

Stayed in November 2023

No microwave in the room and that the toilet and bathroom are quite small.

The private outdoor hot bath and breakfast provided. We also like the tatami bedroom.

Stayed in November 2023

There wasn't anything to not like.

We picked this place because each room had it own private bath option in addition to the public bath option. It did not disappoint. I wish that we had arrived earlier to enjoy the facilities more. The location is tucked away right near Mt. Fuji and near the main street where you can great pictures! We really enjoyed the onsen and the traditional style of sleeping arrangements. We would stay at this place again if we were to come back. And the breakfast was really delicious as well!

Stayed in November 2023

While the staff provided bug spray in the bungalow, as foreigners we weren’t prepared to know what type of insects we’d experience while staying in the bungalow. While this isn’t the responsibility of the staff, it would have been helpful to have a document listing common insects in addition to providing the spray.

The staff were incredibly friendly and helpful during our stay. The facilities were very clean and our bungalow had everything we needed. The staff provided a lot of written instructions on how to use various appliances and amenities which was also very thoughtful.

Stayed in October 2023

It was not fully soundproofed and you could hear what was going on in the hallways. However, the guest were rather quite and it was still rather cozy. The breakfast was modest and did not include many vegan options.

I was a fun to get a ryokan experience, wear a yukata and sleep on a futon.

Stayed in October 2023

The location is a bit unfriendly for guests who don’t have car. Need to walk a distance before reaching the hotel. But it has a few street lamps along the road.

Nice private onsen and delicious breakfast.

Stayed in November 2023

The loc is a bit far the main road

The amenities

Stayed in August 2023

Walls are quite thin, can hear everything when you’re next to occupied rooms.

The location was good, onsen worked perfect, the room was very spacious with a large bed.

Stayed in October 2023

we just had a spider on our bungalow, but it is a normal thing. We really appreciated our stay.

The staff is really helpful and we really enjoy our stay mainly because of it. The breakfast is simple but very nice. The table tennis table and the Onsen are really a must. I would definitely recommend it. And if you are planning to climb Mt. Fuji when you are there, they will give a lot of informations and the staff has good knowledge about the climbing.

Stayed in September 2023

Breakfast was alright.

Had a room with an outside private onsen, which was really nice to have. The staff was really nice. Few restaurants and convenience store nearby.

Stayed in October 2023

The only thing was that the top shelf in the bedroom was really dusty and when putting our bags/clothes up top they got marked with dust, but it wasn’t a big deal.

The beds and pillows were the most comfortable of our whole holiday - and the outdoor bath was such a highlight for the evenings. Check in and check out was easy and seamless, and the staff were very informative. Close to many restaurants, 7 eleven and a huge supermarket, would definitely come back!

Stayed in October 2023

nothing

all is good

Stayed in October 2023

It's not as accessible as it seems on Google map's Atleast not walking, especially if you have a lot of luggage. I would recommend just getting a taxi from whichever station you touch down at. kawaguchiko station & mt.fuji station are both a quick and short ride from the villa. The front desk will also kindly order you a taxi for any local adventures when requested.

We like the cabin in the woods feel & the open air bath attached to our room was a cute relaxing set up. Great way to unwind after a long day of walking & exploring. When it got too cold outside the bathhouse in the Main building was a great alternative, especially since you can reserve the space for private use during available time slots. It's also relatively close to popular attractions such as fuji Q highland which is practically across the street. However the entrance is on the far side of where your staying. Lake kawaguchiko is also super close as well. We avoided the overly crowded local buses and got to where we wanted to visit fairly quickly and inexpensive via taxi mostly. The time saved was well worth it. There are a couple of okay food options near by on the main street via a very short walk. Also, Don Q is a hop and a skip away just encase you forgot or need something simple. We definitely appreciated that they had a laundry machine on site since we were half ways through our 2 week adventures and it was time to replenish everything.

Stayed in October 2023

The private onsen.

Stayed in October 2023

A little bit confused to find the place if you were first time to go there, hopefully the staff can give an precise instruction for walking for those who got off bus at Fuji Q station.

The onsen was great!

Stayed in October 2023

The walls were very thin, so I could hear lots of noise coming from the villa next door.

The villa was located in a lovely bushy area on the edge of Fujiyoshida, but was only a short 5 minute walk to the free shuttle to Kawaguchiko Station. There were many choices of places to eat also within a short walk of the villa.

Stayed in October 2023

We took a big group there and I was really grateful for the wonderful staff attitude - they were so welcoming and helpful.

Stayed in September 2023

Lots of space (very unusual for Japan) + great atmosphere (beautiful old things, design, etc)

Stayed in October 2023

The tea cups weren’t quite clean. The toilet size tiny

The pictures from the hotel website not quite accurate. In general it’s okay

Stayed in October 2023

Not very close to a JR station. No light at night on a portion of the way to get there

Everything was really clean and relatively new. The common area onsens can be rented for 2*30minutes and go all night. They are very clean Quite close to shops and restaurants. Not far from the park or the city Bus. Good breakfast with milk, tea, eggs, cereal, little sandwiches

Stayed in September 2023