The accommodation was very great! Especially the Onsen bath on the balcony.

Stayed in December 2022

a microwave or stove would be good, especially in the cottage style with such a large kitchen

the outside bath was really great, especially being able to see the stars

Stayed in November 2022

Very slow wifi and kind of far from stations if you're not going by car (around 15 mims walk from FujiQ)

Private onsen and great breakfast

Stayed in November 2022

It's got a family run feeling. Don't expect a polished experience! It's almost a bit summer camp-y.

The staff were very friendly and useful. Good English skills. Nice breakfast and the onsen can be booked for a single family. Rooms are large and comfortable.

Stayed in November 2022

There were no vegan options for breakfast. Even fruit or packaged food so the ingredients can be checked for allergens would have been good. The villa kitchen was only stocked with a wine bottle opener and two plastic wine glasses. It made me laugh. The heater needed instructions in English on how to use. It took me a while to work out you need to turn the water/gas switch on to have hit water. It’s a panel located on a wall, in my room near the bed. It took me 10 minutes of running cold water into the Onsen figure this out.

I liked the cabin in the woods vibe. The location is tucked away from the hustle and bustle of city life. The Onsen was nice, the water could only go to 42 degrees, but I could have gone hotter, it meant the Onsen cooled down quickly and needed topping up regularly to stay warm. The bed was comfortable and they have memory foam pillows which were so comfortable. Very relaxing atmosphere.

Stayed in November 2022

It's a bit of a walk from the main road especially if you are dragging your luggage. Breakfast is complimentary but not much options available.

Onsen was really good.

Stayed in November 2022

Unfortunately, there is no microwave in the bungalow. We should use the microwave in the public dining room outside. The breakfast is so-so. We got bread, eggs, cereals, milk, juice, and coffee, nothing special.

Private onsen in the bungalow is nice both in the morning and afternoon. The bungalow is comfortable for a family (two adults and two children). The information is adequate for English-speaking people (how to use AC, onsen, light, public facilities) written on the wall and booklet. There was a ping pong room too. It is comfortable if traveling by car, if not need to order a taxi. For example, go to Kawaguchiko station by taxi (about 1200 yen) and then took a bus. Going to the Music Forest museum by taxi cost about 3200 yen. The Fuji-Q highland is walkable for about 10 minutes.

Stayed in September 2022

not much

it was nice

Stayed in September 2022

no major complaints. everything was comfortable and satisfying.

Breakfast was quite simple but tasty. It was self serve, -we ate in our room. The staff was great, flexible and helpful. They let us do fireworks on the property. And the kids loved our private onsen bath in the room.

Stayed in August 2022

The place can be a little confusing to get to, but there is a small road behind the DonQ that will lead you to the hotel. Not sure if its because of the booking.com website, but we travelled with a child and had to get a second room. I guess the upside was we had 2 private baths to use.

Staff was friendly, and spoke english. The property is minutes away from the fujisawa bus station. Private and public onsen available, was awesome to relax after climbing Mt. Fuji. Rooms were comfortable and clean. This is a perfect spot tucked away that is near FujiQ as well.

Stayed in August 2022

onsen can only accommodate two people per session due to covid protocol. We need to book our schedule to use the onsen (but eventhough already booked the schedule, some other guests entered the onsen room during our timeslot)

Breakfast ok, the hotel provided us with breads and cereals. The highlight was the onsen facility and common room with the table tennis to play with.

Stayed in August 2022

The first day it was raining very hard and we couldn't enjoy the outdoor bath because it wasn't covered by a roof. If it it was covered that would have made our stay perfect. Also, I was very disappointed with the breakfast. I was expecting more choices and coffee. They only offered small pieces of bread, yogurt, cereal, hard boiled eggs, juice, and milk.

We really liked the room and private bath on the balcony and the location was perfect.

Stayed in August 2022

Thin walls.

Great location to the Fujisan parking lot if you’re climbing Mt Fuji.

Stayed in August 2022

Staff hospitality, clean/comfortable rooms, location. Definitely will be booking soon. We enjoyed the private onsen and the ease of use. Had a very relaxing time at the end of our trip, wish we could’ve stayed longer as there was much to explore the area.

Stayed in June 2025

The ratio of price and quality was not good at all. The accommodation was very pricey for what it was - just a simple wooden cottage, similar to a summer camp, not a hotel. We definitely do not recommend coming here if you are afraid of spiders or any insect. We had two huge spiders in the room on the day we arrived. The place was also not very clean, we found dust and spider webs basically everywhere when we were trying to chase the spiders out of the cottage. The breakfast choice was not great either, there was only eggs, rice, sausages and musli with yoghurt. No fruit or vegetables at all.

Nice location in the nature, very close to Mt. Fuji

Stayed in May 2025

Had a sign up sheet for booking 30min each time for the hotspring.

As expected. The amount set out was lacking once a few more family walked in.

Stayed in June 2025

The location, the bugs , the amenities, the bathroom, the breakfast..and the list goes on

Hard to find a thing to like

Stayed in May 2025

As mentioned in previous comment, everything in the hotel feels very old. Even though the bathroom was slightly newer, it still had mold issues. There was no sound insulation — it felt like we were sharing a room with the neighbors. We specifically paid extra for a private stone-style bath (sento) as advertised, but the one we got was completely different. The bath had a visible crack, which didn’t affect its use but left a bad impression. The outdoor shower was in terrible condition, held together with tape. Overall atmosphere wasn’t great either — parts of the building near the bath entrance seemed to be rotting from years of moisture. The air conditioner was weak and barely cooled the room.

Aside from the polite staff, the “positives” pretty much end there.

Stayed in May 2025

Unfortunately, the hotel has some significant downsides. The building is quite old, and the photos — especially those on their official website — are misleading. Right from the entrance, the room felt neglected: the door had a flimsy, outdated lock that looked like it might fall off. The air inside was stuffy and heavy. Although the bedding and yukata were clean and pressed, the room itself was dusty. The bathroom was dated, with visible mold in some areas. We had a room with a private bath in a sento style — the door to it led outside and was splashed with water, overall looking quite unclean. The space was small and enclosed with a faux bamboo plastic fence. The bath was made of natural stone and fairly deep, but it looked far worse than in the pictures. The walls were stained, and some wallpaper was peeling off. Soundproofing was poor, which is not surprising for a traditional wooden house. The air conditioner was thick with dust, as if it hadn’t been cleaned in years. The fridge was loud, and the kettle didn’t work (it was actually a typical Japanese water heater like you’d find in a convenience store). We didn’t use the public bath, but were told it must be reserved in advance. At night, the outdoor lighting was minimal, making it hard to find your way around at first. Overall, it felt more like staying at a run-down countryside cottage than a hotel.

One of the main strengths of this hotel is the staff — incredibly kind and helpful. We initially rented regular bicycles but realized the ride would take too long, so we asked to switch to electric bikes (highly recommended!). The staff was very accommodating, issued a refund, and let us rebook at the new rate without any issues. The location is also convenient: there’s a Don Quijote nearby where you can buy snacks and other items, and plenty of places to eat (the shabu-shabu on the corner is a great choice). The Wi-Fi is fast, although my phone flagged it as “low security,” so I’d recommend using a VPN. Dinner is served from 7:00 to 9:30 PM — you can have a hearty meal and not worry about getting hungry soon after.

Stayed in May 2025

Very friendly and helpful staff.

Stayed in May 2025

I booked this hotel because so many reviews said that is very quiet. If you book the room with private bath and you get a room on the ground floor you can hear a lot of noises from the people upstairs when they walk in their room.

Stayed in May 2025

Bed was enormous and very comfortable, convenient location, a good breakfast and the luxury of my own outdoor tub for a very reasonable price. A little touch of luxury!

Stayed in May 2025

Climbing stairs to the upper level, where my room was located, with heavy luggage was difficult for me at my age. Staff assisted me, when I asked for help, by bringing my bag down upon leaving. Thank you!!! The stairs are the only thing that would make me reconsider staying again.

Supplying cereals was great to see. Slices of bread to toast would have been a great addition to include in the buffet breakfast. Aussie here who likes cereals, bacon, eggs and toast. With that said the breakfast was better than other accommodation across Japan. I skipped breakfasts many times at other locations due to the menu not being suitable.

Stayed in April 2025

A small walk to the bus

Fujiyama Inn Conifer and is very service minded. The staff are very nice and good to explain. I stayed in one of the bungalows and I was very surprised to see how big it was. The bungalows has their own private onsen, but the main building also offer a bigger onsen experience, where you book time to use it privately. So if you wanna experience onsen with your friend or family, this is a very good opportunity to do so!

Stayed in May 2025

Wish the bike rental was free :D but nothing else to say. Great place.

Well i dont know if I got lucky but not only was it much cheaper than the other options, it was also a nice bungalow just for me. With a private hot bath on my private balcony. Big bed, bathtub in bathroom and even a full kitchen. I was so surprised when I opened the door lol. They also have a big onsen bath you can reserve for yourself.

Stayed in May 2025