Nice room and bathroom.

Stayed in July 2025

Central location near shops. Comfortable clean stay with super friendly and helpful staff.

Stayed in May 2025

Actually my friend's daughter came to meet us as she is working with kuwait Airways and she was on layover. The person on reception didn't allowed her . There is no information any where in hotel reception that no one can go in rooms to meet the actual customer. Next day they put the policy that no one is allowed to meet. Also on 2 nd day they didn't clean our room, after asking the person on reception said that we clean the room once in two days. This is kind of practice is not there in any kind of Hotels. After hot arguments they send the person to clean the room. Also they have only 2 person as a staff who cooks, clean the room, show the rooms to guest, attend on reception, taking print out.

Rooms are clean. Lift was there. Ac , tv and all other facilities in rooms are in good condition.

Stayed in July 2025

Nothing at all!

Lovely friendly kind staff! Nice well kept hotel Well furnished rooms Highly recommend 👌

Stayed in July 2025

We arrived very late from the plane. Very quick to respond and welcoming.

Stayed in June 2025

The takeaway breakfast was very ordinary, cold toasted jam sandwich didn’t work I would suggest perhaps a boiled egg, fruit and a yogurt with a spoon would be better

The breakfast was good

Stayed in June 2025

Rooms were small for 3 beds. High roof but AC cooling power was limited.

Location

Stayed in June 2025

The location was unsuitable for tourists, being located in an area of commercial warehouses. There were no restaurants or shops near by and we had trouble getting tuk-tuk drivers to find it.

The hotel was comforatble enough and the staff very helpful and friendly.

Stayed in June 2025

The location.

the staff were very helpful. The room was well equipped with cabinets, dressing area and sockets near bed. They provided complementary tea and coffee in the room.

Stayed in June 2025

I stayed for 2 nights at port view city hotel and really appropriate with support of the staff at heart. When I struggled to find a way to Arugam Bay, one of the staff called Vije assited me to get it over. It was so helpful for me in trouble to find it. And other staff were also always looking after the guests vell well with welcoming vibes.

Stayed in June 2025

no

The hotel is pretty good, the stuff are very nice, I keep my luggage there whole day after check out and wait a friend for a long time at the lobby, the stuff ask me if need their helps.

Stayed in June 2025

Very good location, close to the markets. Very clean room and bathroom. Checking in and out was also very easy.

Stayed in May 2025

nothing to dislike

location

Stayed in May 2025

no windows in room and was loud

good location.

Stayed in March 2025

It’s not a great location for tourists if you want to be near restaurants etc - the mosque and market is located down the road which is convenient but not a lot else to do and quite a far walk from the beach

Comfortable bed and bathroom - tv didn’t work

Stayed in May 2025

Very rush area.

Staff very good.

Stayed in May 2025

There was some construction going on in the building or the neighbour, and it was really disturbing.

It was spacious and clean. We had a good breakfast. They have a free luggage storage.

Stayed in May 2025

The breakfast was very good . All the staffs were very cooperative , very well behaved , the owner was very nice to us . Room was clean . Location was good. Enjoyed everything .

Stayed in April 2025

The TV doesn't work, there are no parking facilities, vehicles have to be parked on the road, but there is no security for the vehicle.

The cleanliness and amenities of the room can be satisfied.

Stayed in May 2025

Walkable distance to main attractions, clean room with ac and a fan, very big shower, tasty local breakfast, reception is open 24/7 and the staff are very helpful and kind. They even let us store our bags for a day, so we could explore the city before going to airport.

Stayed in May 2025

Need more cleaning in restaurant area and staff

Please increase the AC level and change the bathroom door you can get more space in the bathroom it's more comfortable for us

Stayed in April 2025

There were some points we did not like: the window of our room was directed towards a big road, therefore it was really loud. We had a desk, but no chair to sit. The toilet seat was old and disgusting. There was no room service, but with us only staying for two nights actually not necessary.

The location near Pettah market and generally near the city center. The breakfast was buffet (tea, coffee, juice, cereals, toast, jam, butter, omelett, Indian bread (roti), vanilla yogurt, fried noodles, dahl), so all you can eat. The personell was friendly. The air condition worked well. We got two bottles of water, tea and coffee bags as well as a kettle in our room (new water bottles, tea and coffee bags upon request).

Stayed in April 2025

We needed a one-night stay somewhere close to the bus station - this is a perfect option. The room was quite clean, there’s a small fridge, tea and coffee, water and basic toiletries in the bathroom. The breakfast was nice too, the choice of foods in not too big, but the hotel itself is also small, so you can’t expect something like at a resort somewhere in Turkey. You get what you pay for and it’s a great value for money. The staff is exceptionally friendly and helpful. If you want a 5-star service, just book a 5-star hotel.

Stayed in April 2025

All pretty good.

All staff were very helpful and friendly. They went out of their way to assist us with all our needs.

Stayed in April 2025