The were badminton rackets without the shuttle cock, pool table under renovation, table tennis table and rackets without pingpong balls , So no entertainment . The lights needed to be replaced , some taps were not easy to use, bath tub in some rooms were cracked.

The food was very tasty, good staff , big swimming pool

Stayed in April 2025

A long way away from anything. Strict on not serving alcohol on holidays

Tranquil, authentic traditional massage, nice pool, amazing view, fantastic room

Stayed in April 2025

Food less variety. Should improve.

Beautiful location. Friendly staff. Value for money.

Stayed in December 2024

Food a bit pricey for set dinner buffet

In perfect forest setting, great pool and restaurant area. Reception team very helpful in assisting with onward travel.

Stayed in February 2024

But the room facilities are not quite good. The beds are not comfortable. There weren't experienced staff in reservations.

This is the best place in nature resorts in Kandy. The experience at Ayurveda SPA is superb. They had an experienced and well-trained staff for that.

Stayed in November 2023

The bathroom had a big tub in which you had to take a shower and the window of the bathroom is at the corridor.

Breakfast was continental and was alright. Room felt a bit cramped although the size was really big - the lighting could have been better in the rooms. Has an eco friendly gym and plenty of place to walk around.

Stayed in October 2023

Less choice in restaurant

The room with a beautiful view

Stayed in August 2023

They need alot of improvement in their service.the rooms are just ok. The ayurvedic spa facilities are highly priced but no value for money. Not much to do on the property. After 10 pm everything is closed.even if you wish to order water or drinks,you can't find anyone.

The location was lovely .resort was lovely.

Stayed in August 2023

Some facilities are lack of in condition in the room. As a example TV is not working properly.

beautiful nature view around the resort with natural trees. Very quite and calm place..

Stayed in June 2023

we had two single beds put together and the floor wasn’t cleaned when we walked in to the room but they cleaned it when we requested. The food was tad bit spicy for my liking

The property was spacious and very calm

Stayed in May 2023

1. We specifically asked two single beds for one of the rooms, and it was confirmed by the manager that the same will be arranged, when inquired before arrival. Upon arrival it was noted that there were no single beds. We had to waste our energy and time to have what we wanted. The housekeeping seemed like he didnt want to cater the requirement and simply offered to put an extra bed (this is not a proper single bed but a bed you put just to manage an extra person) to the room with a double bed which we declined as that is not what we required. Later we were shown a gloomy room with two single beds and two extra beds. We had to spend a lot of time waiting for a proper room to be given. The front office lady later offered us a villa which was not to our liking and it was located at a differebt building. Once finally the room was ready, the housekeeping had merely left the room without informing us that it was ready. After a long time we on our own figured out that it was ready, and once inquired from the front office, then we were told that its ready. The housekeeping staff is unsatisfactory and unprofessional. He even spoke to the front office lady also in an unrespectful manner. This whole incident of not making available what was agreed was tiring for us. 2. The rooms are worn down and old looking. The commode of both rooms looked dirty because of the peeled toilet seats and all. The room walls also seems to have patches lije dried wet patches. The second room we got after a long time smelled a bit mouldy and looked gloomy. 3. The lunch offered on the first day was not satisfactory. It was a set menu.

The enviornment of the hotel, the pool and the ayurveda center were good. The dinner and breakfast buffet was okay. (if you eat from out often, then this buffet is average. For those who eats majority of home cooked meals the buffet may be satisfactory)

Stayed in January 2023

No clean room very bad smell in bathrooms, not providing swimming pool facility as highlighted in website

Nothing to say much but only good staff in restaurant and house keeping also good food and nice environment

Stayed in June 2025

The facility was not up to the standard. Tree of Life is known for its quality and at present it has lost its value. The food was not quality and tasty. They were bland. The room was not maintained well. We noticed that the cupboard was broken.

The surroundings and the staff are the only good reasons we noticed.

Stayed in May 2025

Facilities were pretty bad as internet was so poor and air-condition was not working properly

Area was charming and relaxing

Stayed in May 2025

room service is very pathatic

fairly ok

Stayed in May 2025

Nothing

My friend was really happy with her stay. So I'm happy

Stayed in April 2025

The hotel management should take immediate action to upgrade the rooms and restaurants in line with current nature resort trends, the interior design of the rooms fails to reflect the essence of a true nature resort. The decor and ambiance do not harmonize with the natural surroundings, resulting in a missed opportunity to deliver an authentic and immersive nature-inspired experience to guests.

The hotel location is perfect.

Stayed in April 2025

"We are a family of four, and upon our arrival around 5 pm on 19/04/25 on Saturday we were very tired. At the reception, we were greeted well and informed about a complimentary upgrade to a nicer room. However, we were shocked to find only one double bed in the room meant for four people. While the room was fairly clean, it wasn't exceptional. I was too tired to go back to the reception, which was quite a walk, to inquire about the single bed. As a result, one of us had to sleep on the floor while the other three shared the bed. Even though they knew four people were booked, we only received two towels, and all other amenities were for two people. The next morning, we called for tea and waited for about half an hour, but no one came. I eventually had to call out from the balcony to get someone to bring tea bags. We were very disappointed. At checkout, when I asked the person at the reception about the room and why we were given one double bed, he pretended not to know that the room only had one double bed – even though he was the same person who checked us in. They offered no explanation or apology for what happened. We felt very disappointed and that it was not value for money at all. We hope this never happens to anyone else. Management should look into this and train their staff to pay attention to detail, especially considering this was not a free service, and we paid quite a lot of money expecting good service."

Full of natural nature

Stayed in April 2025

Greenish environment, So close to the nature....

Stayed in April 2025

Food was not up to the standards. Specially the bakery items. Observed that foods are prepared mainly by trainees.

Purely because natural surroundings and privacy (separate lodges)

Stayed in April 2025

Good food, Great staff and clean room

Stayed in May 2024

Food quality very basic rooms are run down needs refurb. taps - water temperature not controllable sprays very hot water

outside environment

Stayed in April 2024

The staff were not as friendly, poor restaurant food quality, the room didn’t match the pictures, the location is not good, overall not worth the money.

Warm water in the shower.

Stayed in January 2024

N/A

We enjoy the hospitality rendered by the staff. We enjoyed the food especially the local dishes.we also enjoyed the Ayurveda spa, making sure to give special thanks to Dr Kahaduwa, Mr Thusitha and Mrs liyanage. You as a team did a great job. Our especial thanks to the Chef Debahapuwa who went out of his way to make the vegetable porridge and the prowl dish.

Stayed in November 2023