14, Am Bongert, 9550 Wiltz, Luxembourg
#3 of 4 hotels in Wiltz
Guests' ChoiceBased on 206 hotel reviews
7.9Cleanliness
8.1
Comfort
8.0
Location
8.3
Facilities
7.7
Staff
8.8
Value for money
7.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 September 2022
Gillian
United KingdomRoom 8, our room we found very dark, it had only one small window. The shower room was nice but a little small and had a window onto the back road, at road level which they had a stick on window cover on.
It was a beautiful old building. It was just in the right place for our stay. The restaurant was lovely, so was the menu but a little on the expensive side for us although we did use the restaurant twice while we were there and the food was excellent. Other restaurants were within walking distance. Parking was on site which we needed. The local Chateaux was well worth the visit.
Stayed in September 2022
Reviewed: 29 August 2022
Ria
BelgiumThe bathroom is ready for a make-over. There were spider cobs in both the bathroom and bedroom.
Super friendly people in the breakfast area and the restaurant for dinner. Located in a quiet area (even though the church is close by) and lots of free parking. Very dog-friendly hotel. Spaceous rooms. Good starting point to visit the castle of Bourscheid, Esch-sur-Sûre and its lake.
Stayed in August 2022
Reviewed: 10 August 2022
Michel
NetherlandsPeaceful location, really quiet. We loved the swimming pool and the terrace!
Stayed in August 2022
Reviewed: 21 July 2022
Helen
United KingdomNothing
Staff were great and spoke good English. We were in the annex and found our room was basic but comfy with all we needed for 1 night stay. We walked into town to soak up the history and booked the pool for sole us by us which was great to unwind and cool off. We had our evening meal in the resturant and it was great with excellant wines. Free on-site parking too. Supermarket 2 mins walk away. Breakfast was excellant with hot eggs on order
Stayed in July 2022
Reviewed: 18 July 2022
Christopher
LuxembourgThere was no provision on the day we left (Sunday) for transport to the station The hotel appears to forget clients who don't come by car. It could provide a shuttle!
Decent breakfast included in room rate
Stayed in July 2022
Reviewed: 17 July 2022
John
United KingdomFor a quiet place there was a lot of noise from building works, music (neither from hotel) and also hotel guests talking loudly outside till early hours of morning.
Swimming pool. Beds. Breakfast. And food in restaurant
Stayed in July 2022
Reviewed: 12 July 2022
Nigel
United KingdomNothing
It was in a secluded place which was very quiet even though you were close to town. Breakfast was excellent with a great choice. The receptionist was vey helpful when the restaurant was closed due to illness, and booked us a table at another restaurant of our choice.
Stayed in July 2022
Reviewed: 9 July 2022
Javier
LuxembourgEverything is a bit ackward. Seems the hotel was renovated more or less recently, bit in a bit odd way.
Location and staff
Stayed in July 2022
Reviewed: 28 May 2025
Niks
United KingdomRoom was circa 1970 in style and faced a cliff at rear of a separate accommodation block.
Room was huge. Quiet.
Stayed in April 2025
Reviewed: 18 May 2025
Jeanne-mari
Luxembourg.
I loved how secluded the hotel felt surrounded by trees. The place had a great sauna , swimming pool and massage chair. The beds were comfortable and each room had a wonderful Jacuzzi bath. The restaurant was exceptional, I’ve had the best lamb and the best crème brûlée of my entire life there. compliments to the chef!!
Stayed in May 2025
Reviewed: 9 May 2025
Steven
PortugalThe staff were indifferent to us - basically the staff are right and the guests are wrong - particularly the ginger haired waiter. He just shrugged his shoulders and disclaimed the information on Booking.com saying we should only use his website (I wonder how many reservations they get through Booking.com v their website?). There is NO electric vehicle charging station as listed on Booking.com - we picked the hotel as we wanted to charge). The swimming pool and spa area are only available for private reservations so we could not use. The hotel is more like a hostel - the bathroom door does not close as it was swollen, and the furniture is basic. The hotel did not answer our pre-arrival message requests and finally they gave us the wrong room. Overall disappointing.
The restaurant was good in the evening but the breakfast was average to ordinary
Stayed in May 2025
Reviewed: 29 April 2025
Angelique
NetherlandsThe hotel itself was in renovation, which is not a problem by itself. What stroke me is that in the room the vynil floor looked unmaintained, the bedline was a bit ripped, and I found spiders in the corners and mould in the bathroom, which for a 3 stars hotel in Luxembourg is unexpected. Pool could only be accessed with appointment because it was very small.
Food was very good in teh hotel restaurant Quiet Nice staff Nice views on the riverside
Stayed in April 2025
Reviewed: 15 April 2025
Maria
NetherlandsThe hotel room is a bit old, not everything holds together. But the beds and shower were very nice.
The hotel is in a really nice place. A lot of walking tours in the region. The staff of the hotel were really nice and accomodating. The pool and sauna were great. The restaurant has a nice interior and the food was good. I would definitely recommend going here.
Stayed in April 2025
Reviewed: 6 April 2025
Bert
NetherlandsReception professional is the best. Went out of her way to organize and is calm gentle, made me feel welcome. Very good facilities like pool n sauna were excellent and restaurant top of bill. Looking forward to return!
Stayed in April 2025
Reviewed: 20 January 2025
Olivier
FranceShowers not working in swimming pool area and no towels.
Clean, big rooms
Stayed in January 2025
Reviewed: 6 January 2025
Van
NetherlandsVery comfortable bed and an exceptionally clean room. The restaurant at the hotel served delicious food. The sauna at the hotel was also very relaxing!
Stayed in January 2025
Reviewed: 19 December 2024
James
United StatesNice place for an overnight. Walking to city center was easy. Breakfast was above average. Room was large and welcoming
Stayed in December 2024
Reviewed: 6 December 2024
Carole
United KingdomAfter making sure they had lift for disabled friend and myself, and accepted dogs found had to sit in seperate area for breakfast because of dog. Also breakfast served in upstairs room (18) steps. My friend can't climb stairs/steps and it causes lots of additional severe pain for me....but to get breakfast had to struggle up stairs 4 times to bring breakfast down for both of us. Information on hotel said they had restaurant but it was not open so had to struggle out in rain to only 1 restaurant in town...where no one spoke English
Stayed in December 2024
Reviewed: 13 November 2024
Ting
NetherlandsBreakfast has very little variety. The room facilities are old and not clean enough, there are spider webs and dust on the walls and lamps. The bed sheets are not clean also …
Stayed in November 2024
Reviewed: 27 October 2024
Lane
United StatesNot a thing
It was such a beautiful setting. The young lady at the desk was VERY helpful.
Stayed in October 2024
Reviewed: 13 September 2024
M
NetherlandsThe NOISE! Totally not according to hotel rules, there was a party going on outside and under our room. When we asked how long it would last, we were told that it would be at least till after midnight. We complained, and about 23:00 hours when we were almost sleeping, there was a knock on the door, someone offering us a different room.. in another building! We declined the offer, and - with some difficulty - got some of our money back the next day.
The room was clean, the food was great!
Stayed in June 2024
Reviewed: 8 September 2024
Tony
CanadaDamp room
The staff were great
Stayed in September 2024
Reviewed: 5 September 2024
David
United KingdomGreat helpful staff, motorcycle parking was great Restaurant was great too , over all I would recommend staying here
Stayed in September 2024
Reviewed: 28 August 2024
Bonnie
NetherlandsOur room was located on the second floor so we had to walk up and down 36 steps carrying luggage as the lift was broken. My husband is 75 and waiting for a knee operation. The sheets on my bed had stains, the shower showed black We made a reservation at the restaurant for 20:00, were there on time but when we arrived we were told that it was way too late. In spite of the comment we did get served .
Breakfast was fine as was the staff. Restaurant food was good and one staff member very helpful and friendly.
Stayed in August 2024
Reviewed: 25 July 2024
Elizabeth
NetherlandsThe location of the hotel is very accessible, the ladies in the reception are very helpful and friendly, breakfast was delicious, rooms are very clean and cozy there is a lot of trees around the hotel that makes the terrace extra nice. I like that they have schedules for the pool so I can also have a quiet time with my family.
Stayed in June 2024
Orlando, USA
Montevideo, Uruguay
Longmont, USA
Boguchwała, Poland
Villanueva de la Serena, Spain
Samal, Philippines
Mussoorie, India
LʼIsle-sur-la-Sorgue, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content