Reviews of ONOMO Hotel Rabat Terminus 4 stars
286, Avenue Mohamed V, 10000 Rabat, Morocco
#69 of 93 hotels in Rabat
Guests' ChoiceReview score
Based on 192 hotel reviews
8.1Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
9.3
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Facilities
8.0
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Staff
8.7
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Value for money
7.8
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Free WiFi
8.1
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Reviewed: 17 September 2023
Ahmed
Egypt1 review5.0Passable- • Leisure trip
- • Solo traveller
- • Comfort Double Room
- • Stayed 6 nights
Room size was very small.
Staff was very nice and breakfast was good.
Stayed in September 2023
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Reviewed: 15 August 2023
Rémy
France7 reviews6.0Pleasant- • Business trip
- • Solo traveller
- • Comfort Double Room
- • Stayed 4 nights
The room was a bit dark and the hotel is noisy.
well located in the city center near the train station.
Stayed in July 2023
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Reviewed: 24 June 2023
Marija
United Arab Emirates8 reviews4 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Comfort Double Room
- • Stayed 2 nights
It has amazing roof top restaurant.
Stayed in April 2023
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Reviewed: 14 April 2023
Adetokunbo
United Kingdom2 reviews10“Awesome”- • Business trip
- • Family with young children
- • Junior Suite
- • Stayed 5 nights
The array of breakfast options.
I am absolutely delighted to share my experience at the Onomo Hotel in Rabat, which exceeded my expectations, thanks to the outstanding service provided by Nadine and her exceptional team. Upon receiving only three hours' notice that our stay coincided with my wife's birthday, Nadine swiftly and thoughtfully decorated our room to mark the special occasion, which contributed significantly to our memorable visit. The immaculate room we stayed in boasted a stunning city view, particularly breathtaking from the fourth floor. Although the lively bar upstairs was a bit noisy at times, it quieted down by midnight, ensuring a peaceful night's sleep. One of the hotel's most striking features is its prime location. Situated right next to the train station and just a two-minute walk from the local tram, it offers unparalleled convenience for exploring the city. Moreover, the king's palace and numerous museums are within easy walking distance, making it an ideal base for sightseeing. However, what truly sets the Onomo Hotel apart is the exceptional staff. Nadine, Sayeed, and their colleagues, who work in various departments including the front office, canteen, room service, and the restaurant on the 5th floor, went above and beyond to make our stay unforgettable. Their invaluable guidance on local attractions and insider tips made our visit to Rabat all the more special. While the breakfast selection may not have been extensive, the omelette was simply delectable and left us more than satisfied. We are deeply grateful for the warm hospitality, top-notch service, and personalized touches provided by the Onomo Hotel team. It is, without a doubt, an experience we will fondly remember and highly recommend to others.
Stayed in April 2023
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Reviewed: 27 March 2023
Alia
United States22 reviews3 helpful votes10“Best hotel in Rabat for both business travelers and tourists”- • Leisure trip
- • Solo traveller
- • Comfort Twin Room
- • Stayed 2 nights
This is my favorite hotel in Rabat. It's centrally located, next to the train station, the tram, a short walk to the medina, and very close to great restaurants. And if you have a car, there's on site parking, which is an added bonus. All the staff are lovely and incredibly helpful. The rooms are spacious and modern. I've stayed in more traditional riads in Rabat in the past, but at this point I keep coming back to Onomo for its comfort, modern feel, central location, and wonderful staff.
Stayed in March 2023
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Reviewed: 7 February 2023
Aborishade
Nigeria1 review1.0“Bad experience at Onomo terminus, they virtually robbed us of our money for service not enjoyed”- • Business trip
- • Group
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bad manner of front desk person, not civil and the whole booking system is fraudulent
Stayed in January 2023
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Reviewed: 23 January 2023
Adeela
United Kingdom6 reviews5.0“I loved the location but the breakfast is definitely not worth it.”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 5 nights
The breakfast was extremely poor. The food was cold, tasteless and most things ran out before 9am!
The location is absolutely brilliant. It is close to the shops, Souk and to restaurants.
Stayed in December 2022
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Reviewed: 31 December 2022
Mohammed
United Kingdom9 reviews3 helpful votes2.0“Children being charged Tourism Tax. It's absolutely terrible.”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
The service was terrible, especially from reception. No knowledge of the rules of tourism tax. The big con is charging kids for breakfast and also the tourism tax. Children are exempt from tourism tax.
The location was very good. Next to the train station.
Stayed in December 2022
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Reviewed: 31 December 2022
Mohammed
United Kingdom9 reviews3 helpful votes2.0“Awful customer service”- • Leisure trip
- • Family with young children
- • Comfort Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Reception. Bad organisation, not helpful at all. There is no information about kids having to pay extra at the hotel when all the payments had been completed via the online booking.com website. Ended up paying 500 dirham is a con. I would not recommend this hotel at all. Service was terrible.
The location was very good. Next to the train station
Stayed in December 2022
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Reviewed: 27 December 2022
Mohammed
United Kingdom9 reviews3 helpful votes3.0Poor- • Leisure trip
- • Family with young children
- • Comfort Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The receptionist was terrible We got charged 500 dirhams for children breakfast and taxed the kids when it's clear the kids don't play tax. Absolutely awful customer service from the lady omima and the manager. Would not recommend this hotel at all.
Stayed in December 2022
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Reviewed: 16 November 2022
Abdulrahman
Qatar45 reviews4 helpful votes3.0“Not worth the price paid.”- • Leisure trip
- • Group
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
The amenities are limited
The room space
Stayed in November 2022
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Reviewed: 15 November 2022
Boulaknadel
Morocco48 reviews4 helpful votes10“best location hotel in Rabat”- • Leisure trip
- • Group
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
great location and great service
Stayed in November 2022
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Reviewed: 10 November 2022
Linda
United States2 reviews10“A very pleasant, comfortable stay”- • Leisure trip
- • Group
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
Could have used a place in the bathroom for putting toiletries
The staff were exceptionally helpful and kind.
Stayed in November 2022
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Reviewed: 22 October 2022
Boulaknadel
Morocco48 reviews4 helpful votes10“nice place but rooms arent big enough for a couple!”- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
cleanliness of carpets in the halls
location breakfast staff
Stayed in October 2022
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Reviewed: 17 September 2022
Zohier
Saudi Arabia44 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Comfort Twin Room
- • Stayed 1 night
- • Submitted via mobile
the hotel is old
the staff
Stayed in September 2022
-
Reviewed: 3 August 2022
Linda
Switzerland21 reviews6 helpful votes10“Perfect short stay”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 2 nights
Great staff that flexibly responded to our requests (esp. Khallil was great in enabling us to do a later check out because we had a wedding our last day), beautifully decorated rooftop, perfect location for visiting Rabat (train station and main places are reachable by foot) and also for doing home office (Room table, wifi, roof top restaurant)
Stayed in July 2022
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Reviewed: 12 April 2024
Anonymous
Saudi Arabia53 reviews37 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Comfort Twin Room
- • Stayed 1 night
It was a good experience staying at ONOMO Rabat. Mrs Najwa were very friendly and cooperative she was so helpful and she took care a lot of us. We Will come back as soon as we can !!
Stayed in March 2024
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Reviewed: 1 March 2023
Anonymous
United States3 reviews5.0Passable- • Leisure trip
- • Solo traveller
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
the staff were not welcoming! they were disrespectful and annoyed that I was asking questions.
close to the city center.
Stayed in February 2023
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Reviewed: 29 June 2025
Aichab
Morocco18 reviews6 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Comfort Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
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Reviewed: 24 June 2025
Jessica
United States11 reviews9.0Superb- • Business trip
- • Solo traveller
- • Junior Suite
- • Stayed 1 night
There are no comments available for this review
Stayed in June 2025
-
Reviewed: 21 June 2025
Fatma
Egypt7 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Comfort Twin Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
-
Reviewed: 21 June 2025
Fatma
Egypt7 reviews8.0Very good- • Business trip
- • Solo traveller
- • Comfort Twin Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
-
Reviewed: 18 June 2025
Vijaya
Botswana30 reviews4 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2025
-
Reviewed: 14 June 2025
Assaad
Morocco3 reviews8.0Very good- • Business trip
- • Solo traveller
- • Comfort Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
-
Reviewed: 3 June 2025
Lassana
United States19 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
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