Reviews of Riad Batchisarai
26 Derb El Amer Zkak Ramane, Fes El Bali, 30000 Fez, Morocco
#17 of 279 hotels in Fez
Guests' ChoiceReview Score
Based on 111 hotel reviews
9.6Score breakdown
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Cleanliness
9.8
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Comfort
9.7
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Location
9.6
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Facilities
9.6
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Staff
9.9
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Value for money
9.5
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Free Wifi
9.4
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Reviewed: September 29, 2022
Pier
Italy4 Reviews1 helpful vote9.0“Riad da mille e una notte. Magic place, like to be on Aladdin fairytale”- • Leisure trip
- • Travelers with friends
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rooftop balcony needs a couch to really enjoy and chill at the place. On deluxe family room beds were bit too hard, for my personal comfy
Riad Batchisarai it's the place you want to be during your stay in Fes, Marocco. We got a wonderful welcome by Otmane and Mahmood. They make feel us like at home. They were super kind, they introduced us into the Riad with a welcome tea / cake and they provided us all useful tips and advice to visit the city. They defintely were helpful and helped a lot during our city tour. The Deluxe Family room was insane. Extremely luxurious and nice. The main hall is magnificent, looking like to being on an Aladdin fairytale. The building has a roof top balcony with one of the best view of the city. Great place to stay, with a really good morning breakfast. Totally reccomended. Thank you again Otmane and Mahmood for your help and serivice. We felt like at home from beginning till the very end.
Stayed in September 2022
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Reviewed: August 16, 2022
Roberto
United States1 review10“Perfect!!”- • Leisure trip
- • Couple
- • Deluxe Family Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Staff gives valuable advice
Stayed in July 2022
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Reviewed: August 15, 2022
Zeyn
South Africa24 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing. Stay was excellent.
Excellent location. Beautiful view. Amazing service and authentic experience.
Stayed in August 2022
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Reviewed: July 11, 2022
Najeeb
Portugal21 Reviews5 helpful votes10“Beautiful riad, amazing staff, great location”- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 2 nights
Lack of conveniently located electrical outlets. Internet was slow but we had Maroc Telecom data package (highly recommended) so were able to hotspot with relative ease. The morning we left the water ran out at around 10am. Later we saw hapless locals queuing at the municipal water taps as apparently the whole city's water supply was cut off. This was obviously not in the Riad's control but since this may happen at any time, stocking up on a few extra bottles of water is recommended.
Beautiful riad, renovated with a jaw-dropping attention to detail. Absolutely spectacular! We had the spacious family room on the ground floor with 2 single beds in the attic. Beds were comfortable and the A/C kept us cool in daytime temps that were well north of 40C. The review would not be complete without mentioning that Mahmoud was an absolutely wonderful host. He was excellent at troubleshooting and made sure that we were very well looked after. We left on the day of Eid ul Adha (Muslim high holiday) so were a bit nervous about the airport transfer. Not only everything went without a hitch, but what really blew us away was that he called us after we had left the riad to make sure that everything was to our satisfaction.
Stayed in July 2022
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Reviewed: July 10, 2022
Todd
United States27 Reviews7 helpful votes10“We were pleased with our stay and would recommend it to anyone visiting Fes.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Mahmoud was exceptional and made sure we had everything we needed. Very spacious and comfortable room. Great location and only minutes from the main corridor of the market
Stayed in July 2022
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Reviewed: January 13, 2025
Syed
United States14 Reviews1 helpful vote8.0“Overall very good”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Sewage smell from washroom. Only on ground floor family suite. Not in other room on first floor as we booked 2 rooms. Try to avoid ground floor as I think it’s a common problem in Riad.
Breakfast, staff, beautiful Riad.
Stayed in January 2025
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Reviewed: October 20, 2024
Shawn
Canada4 Reviews3 helpful votes8.0“Great place with great staff”- • Leisure trip
- • Family with young children
- • Executive Suite
- • Stayed 2 nights
- • Submitted from a mobile device
We rented an executive suite and for the two nights we were there, there was a bad smell in our washroom. It made the stay not as perfect.
Beautiful place with great staff. Mahmoud was great helping us around, he suggested two great restaurants. Would go back for sure
Stayed in October 2024
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Reviewed: October 16, 2024
Steinar1234
Sweden27 Reviews4 helpful votes8.0“Two nights in Fes”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
It was challenging to move our bags to the Riad from the road, as vehicles aren't allowed inside the inner city and it's a bit of a walk. When we arrived, there was only one person at the reception, and although they had previously informed us they could assist with our luggage, they were unable to leave to help at that time. The staff in the lobby was really friendly, but they were often MIA. There weren't a lot of food options within a 5-minute walk and the one time we wanted to order food at the Riad the person who makes the food wasn't available that day, it would be great to be able to buy some beverages and snacks at the hotel as well. It would be more convenient if the Riad would accept credit cards, especially since they charge the price in euros and use their own conversion to dirham.
The Riad was beautiful and the view from the top was amazing. The room was spacious. It's a good location if you want to explore the medina and the inner city.
Stayed in October 2024
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Reviewed: November 12, 2022
Geneviève
Cape Verde6 Reviews7.0“Sensible choice but maybe a little expensive.”- • Leisure trip
- • Family with young children
- • Deluxe Suite
- • Stayed 3 nights
- • Submitted from a mobile device
The washroom had a sewer odorous smell but if the door to it was kept close it was ok.
Thé staff was very friendly and helpful. The room was beautiful. Very generous breakfast.
Stayed in November 2022
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Reviewed: October 26, 2022
Monioka
Switzerland20 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Executive Suite
- • Stayed 2 nights
- • Submitted from a mobile device
the breakfast could be better, some fruits and eggs. it was the only hotel in morocco where we did not get a fresh orange juice. the staff was very friendly and helpful, but they were understaffed during the morning hours (check-out and breakfast).
the building is amazing!
Stayed in October 2022
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Reviewed: May 20, 2025
Martina
Italy18 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2025
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Reviewed: April 10, 2025
Robert
United Kingdom8 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Family Suite
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: April 7, 2025
Horvath
Romania15 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: March 26, 2025
Wendy
United States15 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: February 20, 2025
Tatyana
United States18 Reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: January 7, 2025
Asociatia
Romania33 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
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Reviewed: January 6, 2025
Mario
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Suite
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
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Reviewed: September 24, 2024
Umar
Canada4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2024
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Reviewed: September 12, 2024
Amal
Morocco15 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Group
- • Deluxe Family Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2024
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Reviewed: June 2, 2024
Julia
Germany12 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2024
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Reviewed: March 5, 2024
Roberto
Peru8 Reviews1 helpful vote10“Great stay in a friendly and elegant riad, it is in the Medina but far enough from the crowds.”- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in March 2024
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Reviewed: November 18, 2023
Sahar
Canada4 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
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Reviewed: October 20, 2023
Christopher
Germany6 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
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Reviewed: October 12, 2023
Ana
Spain20 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
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Reviewed: September 12, 2023
Akinsola
United Kingdom7 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe Suite
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2023
