Rua do Guimaraes 96-126, Macau, Macao
#27 of 71 hotels in Macau
Guests' ChoiceBased on 428 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.3
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 7 March 2024
Ploy-juda
ThailandThe room is spacious. The location is good - close to bus stop and Senado Square.
Stayed in February 2024
Reviewed: 6 March 2024
Edmund
New ZealandWater leaks through the shower door
Small number of rooms on each floor
Stayed in March 2024
Reviewed: 5 March 2024
Jasmine
MalaysiaCompact room but had all the necessities needed for a short stay. Service was also very friendly and helpful. Within walking distance to bus stops, eateries and some attractions. Would consider another stay on a return visit to Macau.
Stayed in March 2024
Reviewed: 16 February 2024
Phong
GermanyNice staff and great location
Stayed in February 2024
Reviewed: 8 February 2024
Michael
SlovakiaEverything about this Hotel is great, But the GYM just stands out! its fully equipped with everything one could need!
Stayed in February 2024
Reviewed: 7 February 2024
Tham
MalaysiaNil.
The staff Kenneth is very friendly and helpful. He is willing to help us to book taxi and exchange for small changes.
Stayed in February 2024
Reviewed: 2 February 2024
Jakvida
ThailandRoom is new and clean. Lovely and convenient stay.
Stayed in January 2024
Reviewed: 31 January 2024
静宜
MalaysiaSo far nope.
Excellent location for transportation (bus), and it's close to Ruins of São Paulo by foot. It's simple to find food at the hotel areas. I like the shampoo provided. Staff are always friendly.
Stayed in January 2024
Reviewed: 31 January 2024
Mavic
PhilippinesNo staff at the cafeteria/restaurant.
Very clean.. good aesthetics Easy to go around. Near bus station Walking distance to Ruins of St. Paul's Church and Michelin Star restaurant.
Stayed in January 2024
Reviewed: 30 January 2024
Jermaine
Hong Kong- n/a
- clean - complete amenities - polite staff - close location to tourist attractions
Stayed in January 2024
Reviewed: 26 January 2024
Zanly
SingaporeLocation
Stayed in January 2024
Reviewed: 20 January 2024
Chee
MalaysiaCleanliness, location is super.
Stayed in December 2023
Reviewed: 20 January 2024
Rie
JapanMixture of Asian & European taste. I could slightly picture what kind of place Macau is. Staffs are very professional and considerate that I felt so welcomed.
Stayed in January 2024
Reviewed: 19 January 2024
Liberty
PhilippinesNone
Cleanliness and location
Stayed in January 2024
Reviewed: 17 January 2024
Jack
South AfricaThey didn't refill the toilet paper often enough and we were in a family room of 4 people so that went fast.
Never tried it
Stayed in December 2023
Reviewed: 16 January 2024
Lee
MalaysiaEverything is good and satisfied
Stayed in January 2024
Reviewed: 15 January 2024
Chen
United KingdomVibration of the fridge was a little bit loud when we sleep quiet in the night
Lovely stuff, central location, very nice room
Stayed in January 2024
Reviewed: 11 January 2024
Dennis
SingaporeThere was a strong stench in the toilet. I think it’s from the shower floor trap.
Nice wall paper in room. Gives a pleasant ambiance. Staff were very helpful & friendly 👍🏻 Good eateries nearby.
Stayed in January 2024
Reviewed: 9 January 2024
Law
MalaysiaTheir staff very pro and supportive. I love their service.
Good location and nice Building
Stayed in November 2023
Reviewed: 8 January 2024
Soh
Singaporeotoilet unable to open due to the size should have make a pocket door will save a lot of space for the room
we stayed for 3 nights (30/12 to 2/1) for works overall the room very clean abit small in size but the only thing is the toilet door is at the wrong direction for opening and closing if this toilet is a pocket door it will be perfect. overall very comfy staying resting and relaxing. location is very good can walk to fountain and da san pa a lot of small local cafes in the alley hotel location is good it just that it is a bit inner at the lane when take a cab should just alight at the main road pretty easy a few steps to reached hotel. if we will to go to macau will definitely go for this hotel i guess it is reasonable rate.
Stayed in January 2024
Reviewed: 6 January 2024
Ho
SingaporeThere were 2 TVs in our family room for the separate sleeping area, however only one can be used at a time.
Spacious family room. 2 separate sleeping areas which provided us with much privacy. 24hr access to gym, friendly staff and great location. Good variety of delicious and affordable restaurants just within 3mins walk from hotel. There's also a coffee shop in the hotel which we did not try. Helpful staff who shared with us the free shuttles to the ferry/bridge/border we can take from another nearby hotel. Really saved us $$$ and hustle The room was tastefully decorated and levelled up our experience. It's located in the heritage area and the walk to place of attraction was highly intagrammable.
Stayed in December 2023
Reviewed: 1 January 2024
Esther
TaiwanThe only problem is the hotel name is similar to the one across the street. Google always guided me to the other hotel.
The hotel offers free breakfast which surprised me because the room charge does not include breakfast. The room is very big, bright and comfortable.
Stayed in December 2023
Reviewed: 30 December 2023
Artemio
Philippinesa very tolerable slight inconvenience (quite an interior location) in terms of booking a taxi
Mercury and her Team were excellent in many ways
Stayed in December 2023
Reviewed: 23 December 2023
Molly
SingaporeNothing
Hote and room is new, cosy and comfortable. Service staff are all very friendly and helpful. Location is perfect 10-15min walk to St Paul ruins and Senado Square. Its perfect for the price and I would definitely choose to stay there again.
Stayed in December 2023
Reviewed: 21 December 2023
Jack
South AfricaTo please save the earth by reducing the amount of times the towels need to be cleaned. In some other hotels they say if you want a new towel, then throw the old towel in the bath. However if you don't mind using it again then hang it up. This saves water and helps save the planet. This is a suggestion.
Staff very professional and helpful even to English speakers. Excellent and very patient. Amenities very good for this class hotel. Location is super excellent and very near many attractions. Very near many bus stops to easily get around.
Stayed in December 2023
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