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Reviews of Caravel Hotel 2 stars

Rua do Guimaraes 96-126, Macau, Macao

#27 of 71 hotels in Macau

Guests' Choice

Review score

Based on 429 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.7

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Showing 226 – 250

  • Reviewed: 3 July 2023

    10
    Excellent and very helpful staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    --

    Very strategic location, clean and the hotel staff are very helpful

    Stayed in July 2023

  • Reviewed: 24 June 2023

    8.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is a little old (e.g. carpets have multiple marks etc) and may require some refreshment or renovation soon.

    We stayed for a weekend in Macau. The location is good with multiple food options nearby. The bed was comfortable, it’s quiet in the room, and the staff were very friendly.

    Stayed in April 2023

  • Reviewed: 18 June 2023

    9.0
    happy to stay there
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    faulty lamps

    nearly everything

    Stayed in June 2023

  • Reviewed: 11 June 2023

    10
    perfect one!
    • Leisure trip
    • People with friends
    • Standard Triple Single Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing..

    nice hotel! walking distance to Ruins od St. Paul! room are so clean and superb service!

    Stayed in June 2023

  • Reviewed: 1 June 2023

    10
    Feel like a home.
    • Leisure trip
    • Family with young children
    • Standard Triple Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The wall between bedroom and bathroom shouldn’t be glass, it very not privacy.

    Overall services, location, room is very clean.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    8.0
    Small hotel that is value for money for its room size, comfort and location.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It’s situated within the small roads and difficult to catch a taxi

    Near St. Paul Ruins, Pointe 16 and many eateries. Rooms are clean, comfortable and not cramped.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    8.0
    Value for money. Would stay there again.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    Clean room. Excellent location.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    9.0
    It’s very good
    • Leisure trip
    • Group
    • Standard Triple Single Room
    • Stayed 1 night
    • Submitted via mobile

    It no a convenience store near the hotel.

    It is very good. A staffs have a good service and helpful. We received advice information about bus route and restaurant. It was helpful and impressed us. The room is large and clean. The location is near the ruin St.Paul and bus stop.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    10
    it’s great, would consider going back again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need some walk to the bus stops and the taxi find it hard to find the lobby (main door)

    The staffs in the reception is super helpful (especially the guy with specs, forgot to get his name). The room and facilities are superb. the environment is clean and comfortable. The book that introduce Macau local travel guide is great, so detailed.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    9.0
    Almost perfect
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    I loved everything. The only thing that let me down was when we checked out on the last day, no taxis were available in the area or they didn't want to go to the hotel. So we had to push all our suitcases to the main road and hail a taxi, which was really difficult because we had so much luggage.

    Great location! So many small establishments in the area but the hotel is not in front of the main road so you can enjoy quiet sleep. The room was excellent!

    Stayed in March 2023

  • Reviewed: 22 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    N/A

    The hotel is in close proximity to a few different good restaurants recommended by friends, with straightforward access.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very spacious and the bed extremely comfortable. The staff was very helpful and friendly. Everything was great!

    Stayed in April 2023

  • Reviewed: 15 April 2023

    9.0
    excellent Stay! 😎
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the place was near in tourist location. the price is reasonable for short time stay. the staff (Mr. Harvey) are very accommodating and helpful in giving tips and ideas how to go around the cities. we recommend the stay here! keep it up the good service ! ☺️

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Exceptional
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite a good hotel easy to get by bus and near San Malo .The room is clean also and the staff are nice .

    Stayed in April 2023

  • Reviewed: 7 April 2023

    9.0
    My friends and I had a wonderful stay at Caravel.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    I asked for a room for three people and I’d like to have beds and not a sofa. (The photo of the swing was a mistake but the system doesn’t allow me to remove it.)

    The hotel is clean and its location is good. The shower is hot enough. I like the Loccitane toiletries and the china containers. The staff was helpful and well mannered. They helped us call taxis and cared for our needs. Even if they don’t have the answers to our questions, they gave us alternatives. One staff also helped us retrieve a beanie we left in the room.

    Stayed in April 2023

  • Reviewed: 7 April 2023

    10
    all the staff i came across were super friendly, polite and kind.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    the only thing i can complain is the mattress (too old, therefore i feel like i m sinking the entire night )

    location is amazing, walking distance to all the historical places as well as local eateries

    Stayed in April 2023

  • Reviewed: 16 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    500 Pataki Deposit

    very good bed

    Stayed in March 2023

  • Reviewed: 10 March 2023

    10
    Peaceful and handy stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not really

    I do like it's in a not so hectic neighbourhood, yet not far from sight seeings, either by walking or by bus. The concierge was helpful in giving local tips.

    Stayed in March 2023

  • Reviewed: 31 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    View, room location

    Room facilities, friendly staff

    Stayed in January 2023

  • Reviewed: 23 January 2023

    10
    Fairly new property with boutique(ish) rooms, very good value for money as well
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Location is a bit tricky if you are unfamiliar with the streets of Macau. The hotel is a few minutes walk from the Sofitel Ponte 16 Hotel so as long as you can get to that area from the border, ferry terminal or airport and if you have a map printed out they are easy enough to find.

    We had discovered, tried and really enjoyed Caravel Hotel back in Jan 2020 when they had newly opened and just before the pandemic started. Recently, made our first overnight trip back to Macau three years later when the city reopened to quarantine free travel. As luck would have it, our first stay was again at Caravel Hotel on Rua Do Guimaraes on the Macau Peninsula. Very pleased to find that the hotel has changed very little since 2020. Our room felt little used, had a near new hotel feel to it. All furnishing was in very good condition, same with bathroom fixtures. Decor was a mix of nautical and local culture & heritage. Space fine for the room rate. Importantly the bed was comfortable, allowing for quality rest. TV had a couple of English channels, similar to what you find with local broadcast and cable all over Macau. Wifi worked perfectly, room lighting good, shower water pressure just fine. Room has a hair dryer and safe as well. Check-in was fine, staff were friendly and spoke English very well. They have left luggage service if you arrive early or are departing late. Lobby area is a bit small, similar to what you find with 2-3 star properties on the peninsula.

    Stayed in January 2023

  • Reviewed: 13 April 2025

    1.0
    TERRIBLE PAYMENT POLICY!!!!
    • Leisure trip
    • Solo traveller
    • Standard Triple Single Room
    • Stayed 1 night

    They're offerring "No-prepayment needed, pay at the property" but they will still charge your card anyway (it doesn't say anything about pre-authorization in the website either). This is annoying especially when you're just trying to book a room for someone else. Since the guest didn't have the physical card that was used to book, they had to charge the guest with a different card. They said the previous charge will take 2-3 months to be refunded, that's absurd! They rather get a very unsatisfied customer than finding a better solution!

    The property is good, but the customer service and payment policy spoils it!

    Stayed in April 2025

  • Reviewed: 8 March 2025

    5.0
    Won’t go again
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Small and difficult to locate. Staff cannot even sure can get a taxi for us at the hotel.

    Clean

    Stayed in March 2025

  • Reviewed: 23 January 2025

    7.0
    Beautiful & cooling Macau!
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel needs to improve more on storage drawers & hangers for keeping clothes & hooks in the toilet. It's best to provide bottled mineral water in the room daily as currently, we get it on the 1st day then subsequently we need to go down to the main lobby to get water refilled. We find it an inconvenient system.

    This is our first time my family & I (3 pax) are visiting Macau. The hotel location is excellent just walking distance to the main attractions like St Paul's Ruin, Senado Square, Taipa Village & churches. Restaurants, shops & night market were also very convenient & accessible.

    Stayed in January 2025

  • Reviewed: 14 December 2024

    7.0
    Nice 2+ star hotel
    • Leisure trip
    • Family with young children
    • Standard Triple Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not great if you plan to spend time around taipa area, though bus connection still good enough

    The location is ideal if you plan to explore the old city and Lisbon.

    Stayed in December 2024

  • Reviewed: 11 July 2024

    7.0
    Friendly staffs but not good for stay more than 1 day
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bottled water and tea bags were not supplied in day 2. This is a strange policy.

    Staffs are friendly!

    Stayed in July 2024

Showing 226 – 250

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