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Very strategic location, clean and the hotel staff are very helpful

Stayed in July 2023

Everything is a little old (e.g. carpets have multiple marks etc) and may require some refreshment or renovation soon.

We stayed for a weekend in Macau. The location is good with multiple food options nearby. The bed was comfortable, it’s quiet in the room, and the staff were very friendly.

Stayed in April 2023

faulty lamps

nearly everything

Stayed in June 2023

nothing..

nice hotel! walking distance to Ruins od St. Paul! room are so clean and superb service!

Stayed in June 2023

The wall between bedroom and bathroom shouldn’t be glass, it very not privacy.

Overall services, location, room is very clean.

Stayed in May 2023

It’s situated within the small roads and difficult to catch a taxi

Near St. Paul Ruins, Pointe 16 and many eateries. Rooms are clean, comfortable and not cramped.

Stayed in May 2023

n/a

Clean room. Excellent location.

Stayed in May 2023

It no a convenience store near the hotel.

It is very good. A staffs have a good service and helpful. We received advice information about bus route and restaurant. It was helpful and impressed us. The room is large and clean. The location is near the ruin St.Paul and bus stop.

Stayed in May 2023

Need some walk to the bus stops and the taxi find it hard to find the lobby (main door)

The staffs in the reception is super helpful (especially the guy with specs, forgot to get his name). The room and facilities are superb. the environment is clean and comfortable. The book that introduce Macau local travel guide is great, so detailed.

Stayed in May 2023

I loved everything. The only thing that let me down was when we checked out on the last day, no taxis were available in the area or they didn't want to go to the hotel. So we had to push all our suitcases to the main road and hail a taxi, which was really difficult because we had so much luggage.

Great location! So many small establishments in the area but the hotel is not in front of the main road so you can enjoy quiet sleep. The room was excellent!

Stayed in March 2023

N/A

The hotel is in close proximity to a few different good restaurants recommended by friends, with straightforward access.

Stayed in April 2023

The room was very spacious and the bed extremely comfortable. The staff was very helpful and friendly. Everything was great!

Stayed in April 2023

the place was near in tourist location. the price is reasonable for short time stay. the staff (Mr. Harvey) are very accommodating and helpful in giving tips and ideas how to go around the cities. we recommend the stay here! keep it up the good service ! ☺️

Stayed in April 2023

Quite a good hotel easy to get by bus and near San Malo .The room is clean also and the staff are nice .

Stayed in April 2023

I asked for a room for three people and I’d like to have beds and not a sofa. (The photo of the swing was a mistake but the system doesn’t allow me to remove it.)

The hotel is clean and its location is good. The shower is hot enough. I like the Loccitane toiletries and the china containers. The staff was helpful and well mannered. They helped us call taxis and cared for our needs. Even if they don’t have the answers to our questions, they gave us alternatives. One staff also helped us retrieve a beanie we left in the room.

Stayed in April 2023

the only thing i can complain is the mattress (too old, therefore i feel like i m sinking the entire night )

location is amazing, walking distance to all the historical places as well as local eateries

Stayed in April 2023

500 Pataki Deposit

very good bed

Stayed in March 2023

Not really

I do like it's in a not so hectic neighbourhood, yet not far from sight seeings, either by walking or by bus. The concierge was helpful in giving local tips.

Stayed in March 2023

View, room location

Room facilities, friendly staff

Stayed in January 2023

Location is a bit tricky if you are unfamiliar with the streets of Macau. The hotel is a few minutes walk from the Sofitel Ponte 16 Hotel so as long as you can get to that area from the border, ferry terminal or airport and if you have a map printed out they are easy enough to find.

We had discovered, tried and really enjoyed Caravel Hotel back in Jan 2020 when they had newly opened and just before the pandemic started. Recently, made our first overnight trip back to Macau three years later when the city reopened to quarantine free travel. As luck would have it, our first stay was again at Caravel Hotel on Rua Do Guimaraes on the Macau Peninsula. Very pleased to find that the hotel has changed very little since 2020. Our room felt little used, had a near new hotel feel to it. All furnishing was in very good condition, same with bathroom fixtures. Decor was a mix of nautical and local culture & heritage. Space fine for the room rate. Importantly the bed was comfortable, allowing for quality rest. TV had a couple of English channels, similar to what you find with local broadcast and cable all over Macau. Wifi worked perfectly, room lighting good, shower water pressure just fine. Room has a hair dryer and safe as well. Check-in was fine, staff were friendly and spoke English very well. They have left luggage service if you arrive early or are departing late. Lobby area is a bit small, similar to what you find with 2-3 star properties on the peninsula.

Stayed in January 2023

They're offerring "No-prepayment needed, pay at the property" but they will still charge your card anyway (it doesn't say anything about pre-authorization in the website either). This is annoying especially when you're just trying to book a room for someone else. Since the guest didn't have the physical card that was used to book, they had to charge the guest with a different card. They said the previous charge will take 2-3 months to be refunded, that's absurd! They rather get a very unsatisfied customer than finding a better solution!

The property is good, but the customer service and payment policy spoils it!

Stayed in April 2025

Small and difficult to locate. Staff cannot even sure can get a taxi for us at the hotel.

Clean

Stayed in March 2025

The hotel needs to improve more on storage drawers & hangers for keeping clothes & hooks in the toilet. It's best to provide bottled mineral water in the room daily as currently, we get it on the 1st day then subsequently we need to go down to the main lobby to get water refilled. We find it an inconvenient system.

This is our first time my family & I (3 pax) are visiting Macau. The hotel location is excellent just walking distance to the main attractions like St Paul's Ruin, Senado Square, Taipa Village & churches. Restaurants, shops & night market were also very convenient & accessible.

Stayed in January 2025

Not great if you plan to spend time around taipa area, though bus connection still good enough

The location is ideal if you plan to explore the old city and Lisbon.

Stayed in December 2024

Bottled water and tea bags were not supplied in day 2. This is a strange policy.

Staffs are friendly!

Stayed in July 2024