No breakfast. Not much pillows

The service. The location.

Stayed in June 2025

- limited facilities in the hotel

- nice and quiet location, just 5-10 mins walk away from ruins of St Paul's and the main street but without the hustle and bustle - nice and clean room

Stayed in May 2025

Excellent hotel, good location, with walking distance to the main attractions of the city. Definitely recommended!

Stayed in June 2025

None

We had a wonderful 2 night stay at Caravel Hotel. The location is fantastic, within walking distance to many major attractions and surrounded by great food options, including an excellent dim sum restaurant and 24-hour take-away beef brisket (including some other delicacies) stall just nearby, there is also a small supermarket one street down. The rooms were clean and comfortable, just as shown in the photos, which was a pleasant reassurance. Rates are reasonable and affordable. What truly stood out was the service. The staff were incredibly helpful, especially Kenneth from Guest Services. My husband had a mishap while we were out visiting a tourist spot and wasn’t feeling well the next morning. Kenneth went above and beyond to assist us, he helped arrange a visit to a nearby hospital, called a taxi for us, and even guided us on how to get back to the hotel afterward. Though we were supposed to check out that same day, the hotel was kind enough to offer us a late check-out in case we returned late from the hospital. We ended up making it back in time and checked out by noon, but the gesture was deeply appreciated. Overall, it was a comfortable and stress-free experience, and we’re truly grateful for the care and thoughtfulness shown by the team at Caravel. Highly recommend this hotel!

Stayed in June 2025

Nothing

Very good location. 10 to 15 mins walk and you are in the central area. Very quiet room and generally clean.

Stayed in June 2025

The hotel is not new, and like many hotels in HK/Macau, it could be cleaner. No water stations in each floor so you have to go down to the lobby to get water. Our room cards had to be reset every day. But otherwise, it's a good hotel for the great location.

Location was great! Very near the Ponte 16 bus stop, close to the Ruins of St. Paul's, and very walkable everywhere. There's no breakfast, but that is not unusual for HK/Macau, and there are plenty of food choices around the hotel.

Stayed in May 2025

The hotel was conveniently located and is about a 5-7 min walk to the main town square. Bus stops are a minute walk from the hotel. The room and bathroom were lovely. Looked new, exactly as per photos and very clean. The staff was also very sweet and welcoming.

Stayed in April 2025

Slightly overpriced

Conveniently located, access to good gym.

Stayed in May 2025

The wall of the bathroom is quite transparent.

Loaction

Stayed in May 2025

Nothing

I like their L’occitane shower gel, shampoo, and conditioner!!! I love the smell. Staff are really friendly and helpful! Also, i like that it’s walking distance to everthing! It’s close to super marker, walking distance to st paul ruins and senado square! also their free water!

Stayed in May 2025

All good

Beautiful place in a great location, kind and helpful staff

Stayed in May 2025

No have

Best location which is near bus stops easy to traveling around and staff was nice 👍

Stayed in February 2025

Friendly staff and strategic location with bus stop just front of

Stayed in April 2025

The facility needed some attention in the bathroom area.

Location was a plus.

Stayed in March 2025

A new n comfortable hotel, very nice

Stayed in April 2025

Nothing

A very clean boutique hotel located in an excellent downtown location with excellent access by bus and taxi. The old town is within walking distance. Many good restaurants and cafe nearby.

Stayed in April 2025

Location was not ideal for taxis but great for public buses and local eateries. The coffee machine needs signage for usage. Water tank empty half the time so maybe provide pitchers of water for refilling.

The decorations, amenities and staff.

Stayed in April 2025

Good

Stayed in April 2025

Good location within walking distance of many attractions and close to a bus stop. Many restaurants and local shops nearby. The staff were very friendly and helpful. Large room with a comfortable bed.

Stayed in April 2025

Good location, friendly helpful staff,, although the room cleaning was poor, no coffee topped up every day, no water topped up, needed to go hunt the cleaner for coffee and water.

Stayed in April 2025

Lounge food (cornflakes) and drink (coffee) was underwhelming.

Hotel staff was very helpful. Clean and nice rooms. Gym is excellent! Location made it very easy to access old town - all within walking distance and close to bus stops to get to Taipa.

Stayed in March 2025

The location is good, close with walking distance to major attractions. Surrounded by local shops and restaurants. The hotel provides light snacks, but the coffee station is broken.

Stayed in March 2025

Comfortable room close by the main attractions. Staff were kind to keep luggage before check in and providing information. Water and tea selection available was a nice touch. Recommend

Stayed in February 2025

Nothing

All

Stayed in January 2025