Nothing :)

Amazing ! The staff were some of the most polite and helpful we have probably ever come across. Anything we could possibly need they would not hesitate to help. Always greeted us with a smile and asked how our days were going which does a long way. Some of the best service you will ever get - amazing value for money ! Food for breakfast / dinner was also of really good quality. There is also a spa and swimming pool for you to enjoy. Our room was very comfortable and clean. The hotel organised a bus back to Kathmandu for us which was helpful and even organised and paid for the taxi to take us to the bus depot. They also printed us off some visas we needed for our next country which saved some hassle for us.

Stayed in June 2025

The only thing I would say is as a female traveller sometimes i'd feel uncomfortable swimming in the pool as many of the staff would hang out and chat right next to the pool, so it would occasionally feel awkward. But that being said, I still had a great stay and the staff were always there to provide anything I needed!

The garden had an amazing quiet atmosphere, and the pool was good too. I felt very well looked after, I was brought watermelon juice on arrival and I had fresh towels and bedsheets everyday! The food at the restaurant is amazing, made by the very highly rated fresh elements restaurant. I even made use of the spa as I got a cheeky discount. The breakfast every morning was AMAZING and they served very very good coffee, a good variety of western options and local food choices. The best thing for me was the location. On street 16 you have so many food choices, restaurants and cafes. And you are walking distance to the lake, but also feel tucked away so you don't feel unsafe to walk in the dark. There are laundry services located opposite the hotel for very cheap, and a Korean food place, burgers and western brunch places so close. All in All it was an amazing stay. The staff were very accommodating.

Stayed in June 2025

Very clean, nice gym and swimming pool. Staff were very friendly and helpful

Stayed in June 2025

northing to complain.

Location was good. breakfast and rooms are nicely presented and good.

Stayed in April 2025

Nothing

The location is very convenient. Near to many restaurants .

Stayed in June 2025

Before and after a multiple day trekking it was great to have such a nice place to relax and explore Pokhara. The rooms are clean, modern and comfortable, but most of all we liked the fact that the hotel has a nice garden, pool and a spa. If you didnt feel like strolling the city, you could easily spend your night at the garden with some food and drinks. This in combination with friendly and helpful staff made our stay very relaxing.

Stayed in April 2025

Amazing garden area, great coffees, staff were incredibly friendly and helped me with all of my requests (including sightseeing, laundry, airport transfer, and shuttle to cable car).

Stayed in June 2025

Everything was perfect

Staff was very friendly and offer very good tour in Pokhara. |I have received free upgrade tis was very good for me to have more comfortable room. I like the view from the roof.

Stayed in June 2025

Nothing - I would definitely stay here again.

We loved our stay here. The staff are really friendly - especially the waiters. Our room was clean with good ac and shower. The breakfast is amazing and really good value for your money.

Stayed in May 2025

Treadmill felt a bit dangerous as it kept sticking. Breakfast could have done with more fruit, juices and fresh food.

A beautiful and tranquil hotel in lakeside. We were very impressed with the service we received from start to finish. The staff were exceptional. The pool was a lovely place to relax and gym was well kitted out. Our room was very clean, huge and had an awesome view over Pokhara.

Stayed in June 2025

Absolutely great place with exceptional personnel! I would always chose this hotel.

Stayed in March 2025

The staff are absolutely amazing! They go above and beyond.

Stayed in June 2025

The hotel was beautiful - very clean and great facilities. The staff were brilliant - exceptional service. I stayed at this hotel as I had been unwell and had to recover whilst my friend was on a hike. It was the perfect place to rest and recuperate with the spa and the pool.

Stayed in May 2025

the bathroom needs some modern update

massage, pool, staff, service

Stayed in June 2025

Clean and friendly staff. Nice pool and relaxing area

Stayed in June 2025

Such a beautiful spot. Staff was amazing! Rooms were beautiful. We loved it

Stayed in May 2025

Nothing.

It’s beautiful with all the greenery. The service is wonderful. They have a spa and a gym. The food is great. They have laundry service.

Stayed in June 2025

Everything is great, thank you

Stayed in May 2025

Really nice place, firstly the staff were so friendly and accommodating. Always on hand to help and even helped use their private transport to get us to our next destination when there was a taxi strike. The pool is so nice and chilled, right next to the gym with all the equipment you might need. The room was very comfortable, with a balcony and air conditioning. Location is just right, with places to eat, laundry services and many of your needs in the doorstep. Also just a few minutes walk from the main road with even more shops on the lakeside. Would highly recommend the accommodation for a stay in Pokhara.

Stayed in May 2025

Nothing

Loved everything - but the stand out is the staff. The personal attention and genuine helpfulness was amazing. I got sick while there ans felt awful- they were so kind amd attentive- even giving me hydration salts and making mw special bland food when I began to eat again. They were also accommodating with the trek I scheduled through them. I had to push back the date because of being sick and it wasnt a problem. Breakfast is great and the courtyard was serene and beautiful. Best of all, its quiet!!!!

Stayed in May 2025

Nothing special to relate.

The staff are awesome! The manager was all the tone very hospitality. Thank you all!

Stayed in May 2025

Nothing

Really clean, calm, peaceful. All accommodations were available. The staff was really nice and always happy to help.

Stayed in May 2025

I really recommand this place. Perfet and food is good!

Stayed in April 2025

A lovely oasis not far from the lake. The staff were extremely helpful and friendly. Nothing was too much trouble for them. The buffet breakfast was exceptional. The room was spacious with all facilities. Excellent value for money. Highly recommended.

Stayed in May 2025