The staff, the cleanliness of the room, the big space of the room, the comfortable bed, the location close to stores and restaurants. They even upgraded my room to Executive which I was happy about. Thank you!

Stayed in June 2025

breakfast good

Stayed in May 2025

Rooftop pool was out of action during our stay.

Great location, helpful and friendly staff, great value.

Stayed in May 2025

The reason I booked the hotel was because of the pool. It was continually closed due to maintenance, when it was open the water was very cloudy with lots of floating white stuff in it. Think problem with filter. Such a shame as that is the main thing we wanted.

Room was just perfect, spacious and very clean, breakfast was good too. Roof top bar was excellent and overall staff lovely and friendly. Excellent service all round.

Stayed in May 2025

- overpriced - access restrictions - water in pool dirty

+ staff + spacious rooms + good breakfast

Stayed in May 2025

Room was very spacious, modern and clean. The room was quiet despite proximity to the busy Thamel neighborhood.

Stayed in April 2025

The bill was mixed up with entries that did not belong to me.

Fantastic views, great food, very friendly staff.

Stayed in April 2025

I had booked this hotel especially for the pool and gym and these are both areas that could be improved. The pool is great and has an amazing view but it's next a bar area that serves food and drinks which does mean it's not very relaxing. There was pop / rap music being played constantly both times I used the pool even when there weren't many people around. The pool area is quite small so the sun loungers fill up quickly. The decking area around the pool needs replacing as some areas are a trip hazard. The gym is basic and the equipment quite old but it was empty both times I used it and it has an amazing view.

Had a fantastic stay here! My room was amazing, very spacious and spotlessly clean. All the staff I encountered were lovely and helpful. The breakfast buffet was nice but the room service food was exceptional and incredibly good value. The location of the hotel is perfect, despite it being in the busy Thamel area it was very quiet. I enjoyed my stay so much I rebooked for the end of my trip and would highly recommend to anyone looking for a pre/post trek treat.

Stayed in May 2025

The water in the pool was quite cold LOL

It was all great. The staff are exceptional.

Stayed in May 2025

nothing

lovely infinity pool at the top, had freshly made waffles and omelet made to order.

Stayed in April 2025

-

The room and rooftop.

Stayed in April 2025

Nothing

Hotel was in an excellent location, staff were more than helpful. Overall, an amazing stay

Stayed in April 2025

Breakfast was average

Room size

Stayed in April 2025

Wifi didn’t work in our room, addressed with staff who tried to fix it without any luck. Think the signal is not strong enough to reach some areas of the hotel. Gym wasn’t so clean, machines had sticky, sweaty handles both times I was there, water machine was not in use.

Great location, really friendly staff! Rooms spacious and clean. Good breakfast. Roof terrace was lovely.

Stayed in April 2025

No complaints

Big clean rooms, great location, lovely staff, big varied breakfast.

Stayed in April 2025

The pool was disgusting - full of green algae. I would not mind it being cold - but most people would not like that.

The pool was disgusting - full of green algae. Otherwise everything else was great.

Stayed in April 2025

Lovely hotel - right in the centre of Tamil. Staff were great

Stayed in April 2025

Fitness centre needs some work so does the floor boards around the pool. Tripping hazard and needs to be repaired asap.

Staff very friendly, clean rooms and location was great.

Stayed in March 2025

None

Free shuttle pick up from airport / hotel . Centrally located hotel in Thames , walking distance to shops and restaurants . Very good breakfast & nice staffs and good service .

Stayed in January 2025

Fantastic hotel!!! Nothing but good things to say. The staff were fantastic and so friendly, it was also the best coffee we had during our trip. The rooms were made up multiple times throughout the day, including getting it ready for the evening. Top notch experience!

Stayed in April 2025

Very helpful staff, clean rooms. Special thanks to Mr Niraj for guiding us about our travel plans.

Stayed in April 2025

The breakfast was great and the friendly staff

Stayed in April 2025

All was perfect

Excellent location, exceptional service. I would like to make a special mention of the employee name Diya Shady from the roof bar, She gave us exceptional service, very caring. When she noticed I was coughing, she made sure to bring me water with honey and ginger. Well done to the hotel for having such dedicated employees.

Stayed in March 2025

Nothing, everything was perfect here. 

I was very happy to return to the Mulberry. As with my previous visits, I was made to feel extremely welcome by the friendly and professional staff. As always, the room is perfectly clean with an extremely comfortable and large bed, perfect for resting after a long trek! The room came with a balcony with a nice view which was a very pleasant place to sit. There is a very well equipped gym on the ninth floor which I used regularly and found to be very quiet. They make a real effort here, you are welcomed with a nice cool drink and I even received fruit and snacks to my room. I have stayed in various hotels in Kathmandu and this will always be my first choice.

Stayed in March 2025