Reviews of The Malla Hotel - Thamel, 2 km to Swayambhunath Temple 5 stars
Lekhnath Sadak, Thamel, 44600 Kathmandu, Nepal
#228 of 431 hotels in Kathmandu
Guests' ChoiceReview score
Based on 79 hotel reviews
8.3Score breakdown
-
Cleanliness
8.7
-
Comfort
8.9
-
Location
9.3
-
Facilities
8.5
-
Staff
9.2
-
Value for money
8.4
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 25 June 2025
Dr
Saudi Arabia21 reviews3 helpful votes8.0“Excellent stay !”- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
Spa is the great.
Stayed in June 2025
-
Reviewed: 10 June 2025
Mohammad
Bangladesh2 reviews7.0Good- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
nice hotel
Stayed in May 2025
-
Reviewed: 29 May 2025
Alan
Ireland28 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Check in very professional.
Stayed in May 2025
-
Reviewed: 26 May 2025
Kornelis
Netherlands7 reviews9.0“Fantastic after 2 week climbing”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Restaurant . More lifely and improve ambiance food excellent
Close to thamal , but with a garden and pool . Good service !!
Stayed in April 2025
-
Reviewed: 2 May 2025
Shivang
United States8 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
Very friendly and helpful staff, great location and facilities!
Stayed in April 2025
-
Reviewed: 19 April 2025
Max
Luxembourg22 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Toilets not flushing properly
Quieteness in a loud city
Stayed in April 2025
-
Reviewed: 14 April 2025
Lars
Norway6 reviews7.0“Great service”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Great service great personell with great hospitality. Walking distance to shops and restaurants as well as Garden of Dreams. Some smoke smell in room.
Stayed in April 2025
-
Reviewed: 12 April 2025
Gokhan
United States70 reviews16 helpful votes9.0“Great location and staff”- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The staff, especially Laxmi was very very friendly. Breakfast was good and the best part was that they allowed me to check in early. The only downside was that the window wouldn't close properly so all the noise was inside.
Stayed in April 2025
-
Reviewed: 9 April 2025
Elaine
United Kingdom19 reviews1 helpful vote9.0“Warm welcome , very pleasant helpful staff , would definately return .”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Pillows hard. Staff brilliant. Lovely garden for breakfast .
Stayed in April 2025
-
Reviewed: 7 April 2025
Sanjana
United Kingdom10 reviews1 helpful vote9.0“Comfortable, clean, and very polite staff”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
The bathroom was a bit outdated.
Our stay at The Malla Hotel was really comfortable. The room was spacious and clean. The Malla was hosting several large weddings during our stay (one of which we were attending) and the decor, food, and organisation for the weddings was fantastic. All the staff were impeccably polite and helpful.
Stayed in March 2025
-
Reviewed: 24 March 2025
A
United Kingdom14 reviews2 helpful votes9.0“Wonderful place to stay”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
The Malla Hotel pretty much exceeded all our expectations. The hotel itself was really nice and with great facilities and service. The staff were wonderful and very attentive to all our every need. They really do bring out the best traits of the lovely Nepalese people. The location was also excellent, being a very short walk into the bustling Thamel area. The food at the hotel was also extremely nice, and we simply could not recommend this hotel more. In fact it is all so good we are thinking of returning there again in the next year or so !!
Stayed in February 2025
-
Reviewed: 24 March 2025
A
United Kingdom14 reviews2 helpful votes9.0“Wonderful place to stay”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
The Malla Hotel pretty much exceeded all our expectations. The hotel itself was really nice and with great facilities and service. The staff were wonderful and very attentive to all our every need. They really do bring out the best traits of the lovely Nepalese people. The location was also excellent, being a very short walk into the bustling Thamel area. The food at the hotel was also extremely nice, and we simply could not recommend this hotel more. In fact it is all so good we are thinking of returning there again in the next year or so !!
Stayed in February 2025
-
Reviewed: 18 March 2025
Derrick
Singapore9 reviews1 helpful vote9.0“It's a great hotel”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
Regrettably, we did not have an opportunity to try Orient restaurant but will try to do it next time.
Stayed 4 nights in this great location hotel, and staff were courteous and friendly, special mention to front desk Ms Malina. She made my late check-in together with my wife a comfortable experience. Clean room too. Truly deserved the 5 stars rating.
Stayed in March 2025
-
Reviewed: 9 February 2025
S
Bangladesh13 reviews7.0“Overall, it was a good experience, except Breakfast.”- • Business trip
- • Group
- • Deluxe Room
- • Stayed 6 nights
Breakfast was not up to the mark so as the staffs of that restaurant were not that good. also checkout time is not flexible at 11.30am is very short time. they were not good to provide the additional time for guests.
I like the place with free garden space and the orient restaurant specially, they were friendly
Stayed in February 2025
-
Reviewed: 30 January 2025
Michael
United States72 reviews37 helpful votes8.0“Perfectly situated and charming older luxury hotel could use a bit of a refresh”- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The hotel could use a refresh; it is showing its age. The breakfast buffet was limited.
Great location on the edge of Thamel, and so an easy walk to restaurants, shops, nightlife, and Durbar Square. Charming older luxury hotel with considerable Nepali character. Very kind, helpful and friendly staff. Nice swimming pool and garden area for dinning and relaxing. Very clean and comfortable room.
Stayed in January 2025
-
Reviewed: 14 December 2024
Mohammad
Bangladesh35 reviews2 helpful votes9.0“It was nice hotel with excellent staffs”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Washroom Commode
Staff behaviour was excellent
Stayed in December 2024
-
Reviewed: 30 November 2024
Cliff
United Kingdom17 reviews6 helpful votes8.0“A good value, friendly and very well located Hotel, to which I have returned on several occasions.”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
Breakfast very good, with choice of sitting inside or outside in the garden. Pool area is very peaceful and well maintained.
Stayed in November 2024
-
Reviewed: 26 October 2024
Bernd
Germany39 reviews3 helpful votes8.0“Hotel with a lot of history, but a little overpriced”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Overpriced services and food
Hotel with a lot of history and great garden and pool area :)
Stayed in October 2024
-
Reviewed: 29 September 2024
Patricia
United States3 reviews9.0“lovely hotel”- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
nice staff; comfortable room; conveniently located adjacent to shopping and restaurant vicinity. Jennie at the spa did a fantastic massage after a trek.
Stayed in September 2024
-
Reviewed: 3 June 2024
Maria
Mexico27 reviews5 helpful votes9.0“Fantastic!!!”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
Breakfast great! It´s such a fantastic place to relax after the hectic Thamel area.
Stayed in June 2024
-
Reviewed: 30 May 2024
Liza
United Arab Emirates13 reviews9.0“We spent nice time there”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
All is good
Nice staff and service
Stayed in May 2024
-
Reviewed: 18 March 2024
Jan
United Kingdom36 reviews6 helpful votes9.0“excellent place, great value”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
beautiful grounds and pool, great friendly staff, free yoga and meditation class (challenging but good), plentiful breakfast, great value for money, 5 min walk to Thamel tourist area
Stayed in March 2024
-
Reviewed: 16 December 2023
Nicholas
United Kingdom23 reviews3 helpful votes9.0“A lovely hotel but lacking some efficiency”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
Very slow check in procedures. On the first night we used the hotel restaurant. We were part of a group of 10 and it took over 2 hours to serve everyone single courses with accompaniments like rice or chapattis arriving half an hour after the rest of the food
A very nice hotel in a great location for visiting Thamel and the sights of Kathmandu. Door staff very helpful when needing a taxi arranging prices in advance.
Stayed in November 2023
-
Reviewed: 4 November 2023
Sanne
Switzerland19 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 4 nights
- • Submitted via mobile
Bed not too comfy for my taste, only 1 type pillow. Toilet leaked a little water, great service anf suport.
Wonderful place, amazing staff and service. Rooms greats.
Stayed in November 2023
