I booked a smoking room with balcony (as advertised) once arrived informed that there are no balconys and the room booked was no smoking so down graded to smoking room

Staff

Stayed in June 2025

No complaints extremely happy staying at the property

The hotel is excellent Very beautiful property Nice garden Excellent food Best breakfast Very good variety and good taste Good staff Very welcoming and hospitable From reception to the restaurant all the staffs were very nice

Stayed in June 2025

Food

Food and staff

Stayed in May 2025

So great experience Everyone so nice, great facilities and food

Stayed in June 2025

Amazing

Stayed in April 2025

Everything

Stayed in April 2025

Beautiful hotel with a perfect blend of historic charm and modern comfort. The staff is incredibly attentive, and the location is ideal—just a short walk to downtown. A peaceful and elegant stay in the heart of Kathmandu.

Stayed in April 2025

The hotel is quite nice. I think the breakfast is really good and the staff takes good care of you. I think it’s a little run down for the price they charge. The spa area really needs an upgrade and could use more frequent cleaning. The rooms as well could use some upgrades, given that they charge a premium price. One night I was woken up at 4am because they had a fault in their fire alarm so that wasn’t pleasant.

Stayed in April 2025

Staff at dining hall treat customers differently based on your nationality. Foreigners got preferential treatment when it came to customer service. Not expected this sort of service from restaurant staff.

Good location. Very nice property.

Stayed in February 2025

Amazing hotel. All the staff were superb experience front desk and the restaurant

Stayed in March 2025

Room was too warm.

The staff is excellent.

Stayed in March 2025

Restaurant a bit overpriced and uninspiring. Lots of development now near the hotel so pleasant garden is overshadowed by multistorey flats

High quality hotel. Spacious clean quiet room. Good location close to Thamel with attractive garden

Stayed in March 2025

Nothing to dislike

Location and decor. Staff were also very friendly and helpful.

Stayed in February 2025

Swimming pool out of order. Wanted 40 dollars for an airport taxi which is a joke as local taxis only charge around £6

Peaceful surroundings close to the madness

Stayed in February 2025

The hotel is old, and even thought it is clean, it is old. Moreover, the price is higher than other hotels that are at the same level and with similar services in Kathmandu. Because of that, the value for money is not that much. Also, the swimming pool, looks nice but is in the main garden where weddings and other events take place, so in the practice is very uncomfortable to (try) to swim under everyone else eyes.

I like a lot the staff; they are very friendly and ready to help. The food was also very good. I specially like the restaurants that are linked to the hotel. Moreover, it is important to mention that the hotel is very central, and easy access to the main turist attractions.

Stayed in February 2025

Excellent location near Durbar Marg

Stayed in February 2025

- Breakfast service is a bit patchy . Some days you get service and what you want, others simply not. E.g eggs and coffee with a timing that makes sense.. Overall very nice breakfast room.

- Very nice and spacious rooms with all the amenities you need. Good room service. - Quiet! - Big garden - Nice bar - Spa facilities (easy to book and use) - There are shops in the vicinity to buy some things, but you kind of ‚need‘ (15 minute walk) a taxi to get to e.g Thamel

Stayed in December 2024

We stayed during winter (in December) but we didnt understand why the aircond was fixed to a temparature of 24 throughout. It was too warm for us to sleep in. Had to open the windows and requested for a standing fan in the room!

We had lovely breakfasts during our stay at Spices and the staff were incredibly attentive and kind. We also enjoyed the dinner at the other outlet. I would say, service wise was excellent.

Stayed in December 2024

Everything thing was perfect

Not to far away from the airport

Stayed in January 2025

I wish I had a bigger appetite so I could have tried more of the delicious food on offer!

I decided to stay here for my last night in Nepal on this trip. I've been to Kathmandu many times and was unaware of this hotel until this trip. The history is interesting and the grounds amazing in such a busy city. Staff were very helpful and friendly. The room design was a lovely mix of heritage and modernity - very comfortable. The breakfast definitely had the best choice I've had in Kathmandu. I opted to dine in the Spice Room and was impressed with the menu options. I would have liked to try The Chimney restaurant too, especially for the historical borsch.

Stayed in December 2024

Unavailability of Extra Bed for Baby

Interior and Breakfast

Stayed in December 2024

It was all perfect

Staff

Stayed in December 2024

Great location & facilities

Stayed in November 2024

Swimming pool could've been cleaner

Beautiful hotel, an oasis od calm in a hectic city

Stayed in November 2024