Entrance to the hotel is just from the road which makes it difficult to park your car during check-in and check out especially if all on road parking is full. Also though I liked the lighting in the hallways and rooms, I did feel at times it was a bit dark and would have liked a bit more lighting, especially in the rooms.

Very modern, good location, great food, comfortable rooms with nice beds…well thought out.

Stayed in July 2022

Exceptional all round, we absolutely loved our stay here. Amenities and facilities were great, rooftop bar was awesome and valet parking was a great bonus. We will definitely be back again and look forward to it!

Stayed in July 2022

Was a bit of road noise (sirens, car alarms etc.) but to be expected in the city. Would have loved better more basic breakfast options in the restaurant and an earlier open. The room service options were better than the restaurant options and available earlier - but it's nice to get out of the room to eat. A lovely staff member did offer us a coffee before restaurant opened, but we didn't have time to eat as we had an event to get to.

The rooms were lovely and modern, and reasonably spacious. Staff were helpful - check in was an easy process. Great location to the viaduct.

Stayed in July 2025

Room service menu was limited No breakfast buffet For those reasons probably won’t be back with the family.

Family was disappointed there was no breakfast buffet.

Stayed in July 2025

1. Room ambience - Cold, dull and gloomy 2. Configuration of the switches to control the lighting is poor 3. Airconditioning / Heating was mal functioning 4. Amenities 5. Overpriced for the value delivered

Location is nice

Stayed in June 2025

Lighting in the room - or lack of! No buffet breakfast

Spacious room

Stayed in June 2025

I am not a fan of the room decoration- very dark and doesn’t render a cozy feeling. The lighting of the room is not bright enough so it’s hard to see things clearly. Some of the designs are not friendly, for example the iron closet, every time you open or close the door it makes a loud noise, quite annoying.

Good location and good value.

Stayed in June 2025

The industrial design touches such as the metal wardrobes, the hard plastic seating and the ceiling lights which shone in our eyes when we were in the bed and couldn't be adjusted or switched off otherwise than via the master switch disabling all of the lighting in the room.

The room was spacious and clean

Stayed in May 2025

The standard rooms are on the ground floor close to the road and noisey from cars. They offered an upgrade only at full price

Location was good close to marina

Stayed in May 2025

Lack of sound proofing (we could hear everything next door!), nice mood lighting but almost too dark to find things

Lived the funky interior and bed was comfortable

Stayed in May 2025

Room lights are too dim to be functional. Can't see properly even with all lights are on. I think it could be dangerous for elderly Bedding is way too soft. Not supports at all. I had to order a rollaway bed .

Reception staff are excellent! They are friendly ,welcoming, and professional! 10/10 Location is the best , you could walk around city& harbour without car.

Stayed in May 2025

Wee bit dark, not enough sun light

Nice large room with extremely large shower

Stayed in May 2025

How pricey it was

Loved location. Didn’t realise how close it was to city area

Stayed in May 2025

There was a lot of hair in the shower on the wall - we called the desk to come and clean it and the cleaner was lovely and apologetic but unfortunately did not clean it all. The dark tiles probably make it tricky for them to see but it was still really off putting. The cover of the light switch also randomly fell onto the floor and when I picked it up I noticed it was stuck on with sticky tape. These things wouldn't bother me as much if I wasn't paying so much for the room. Didnt feel very luxe!

Breakfast and restaurant were amazing! The bed was extremely comfortable and the staff were great.

Stayed in April 2025

All up costs and bit on the high side

Location, funky, clean

Stayed in April 2025

I didn’t think the breakfast was particularly good.

The staff, bed, bathroom

Stayed in May 2025

Form over function meant the room may have looked good but was hopelessly impractical in many ways. The lighting and dark colours meant it was very difficult to find controls etc. The mirror had no light for putting on make- up or basic hair tidying. There was a hair dryer but no plug in the bathroom or even near the hall mirror.No rail to hang towels except a small one literally next to the toilet , which had no lid. The main lights when turned off meant that the bathroom light didn’t switch on in the middle of the night

Staff were great, location fantastic

Stayed in April 2025

The rooms were extremely dark there was very little lighting , the staff were not helpful at all and there was no out of the way help given . For example we had a tour booked and we were getting picked up at 6.45 am breakfast was included in our room rate so I asked if I could get a coffee to take away and maybe fruit or a pastry that we could grab and go and the answer straight away was NO , it’s not takeaway . Even when I went down for breakfast I ordered a coffee for my husband to take back to the room for him and they tried to charge for it .

The property was really central and nice and clean

Stayed in April 2025

The lighting in the room was dark - hard to see yourself when you're getting ready/ putting on makeup. The room was very dusty. Few complimentary beverages were available in the room. The gym - very small and very old equipment.

Staff were welcoming and helpful. Nice and quiet room. Coffee machine in room.

Stayed in April 2025

Sound proofing, could hear the room above. Lights don’t make sense, have to have them all on or all of them off Breakfast was really average for the cost, not a biggest breakfast at all

Great location to the harbour Rooftop bar looked great Great entrance way and hallways

Stayed in April 2025

Over designed. Mattress too soft.

Location and room service chicken soup

Stayed in April 2025

The breakfast buffet is really average and rooms are quite dark.

Bed comfy and room nice and clean. Rooftop bar is nice.

Stayed in April 2025

The glass panels of the bathroom doors were a surprise and compromised privacy which unfortunately impacted negatively on my ability to relax.

Great location for exploring the viaduct. The interior decoration of the hotel was interesting with a range of contemporary art on display.

Stayed in April 2025

The Room key didn’t work as someone locked the door from the inside so had to go back downstairs to get Reception to sort the door out Shower door magnet too hard to open Doors bang and rattle 2 tea bags not enough Lights too difficult to work out how they work

Clean and modern decor

Stayed in April 2025

Guest rooms were noisy both from outside on the major road and from rooms above. Floors seems to have minimal insulation as it sounding like the room above were tap dancing

F&B outstanding and staff in the venues fantastic

Stayed in April 2025