Al Khwair, P.O.Box, 939, Pc 133, 133 Muscat, Oman
#50 of 117 hotels in Muscat
Guests' ChoiceBased on 1447 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.3
Facilities
8.1
Staff
8.5
Value for money
7.9
Free WiFi
9.6
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End of dialog contentReviewed: 14 June 2024
Bibin
United Arab EmiratesNot worth for the money we pay.
Location of Hotel. Lots of good restaurants nearby.
Stayed in June 2024
Reviewed: 14 May 2024
Dr
OmanGreat location, great pool, great service . We really enjoyed.
Stayed in April 2024
Reviewed: 11 May 2024
Talat
AustraliaShower
Location and the service plus staff were very kind and helpful
Stayed in May 2024
Reviewed: 10 May 2024
Ruslan
United Arab EmiratesВсё было типтоп! Incredibly happy with my stay. Kudos to all HSK Team and F&B crew. Great Hayyakum from FO.
Stayed in May 2024
Reviewed: 9 May 2024
Mathilde
AustraliaNothing, it was great
Really good facilities, we got upgraded to a bigger room for free and had a late checkout to enjoy the pool until the end of the day. Really nice staff and very helpful with all our questions.
Stayed in May 2024
Reviewed: 6 May 2024
Maha
United Arab Emiratesreception employee and rooms was very old so i had to leave after some time and they did not refun the money
rooms very old toilet looks very old
Stayed in April 2024
Reviewed: 5 May 2024
Nazanin
United KingdomEverything very basic with unprofessional and slow operation. Dirty pool during weekend, slow staff, low quality food
Nothing
Stayed in May 2024
Reviewed: 28 April 2024
Cg012
TurkeyPerfect as usual !!
Stayed in April 2024
Reviewed: 24 April 2024
Pujha
United Arab EmiratesNA
Great location , good breakfast and good staff
Stayed in April 2024
Reviewed: 12 April 2024
Shiv
OmanStaff , breakfast, room , bed and almost everything
Only the location
Stayed in April 2024
Reviewed: 10 April 2024
Zoe
United KingdomFor the price paid the hotel is in poor condition and needs a revamp. Too many staff in reception swapping and changing, ordered breakfast box for 6am on day of checkout, it never came (even on the day we asked again) and was asked for 3 times. Swimming lessons going on in the pool - very loud and basically take up most of the swimming pool. Had to ask multiple times for extra towel etc due to not being enough. Lots of waiting around for things to be sorted. For the price paid this was shocking service and very poor stay.
The size of the room was good and the amenities are good. Smokey blues restaurant is lovely, staff excellent and food.
Stayed in April 2024
Reviewed: 9 April 2024
Georgy
United Arab EmiratesBathroom.
Just ok
Stayed in April 2024
Reviewed: 4 April 2024
Salma
United KingdomEntertainment being too loud, washer bum leaking
Breakfast was amazing
Stayed in April 2024
Reviewed: 3 April 2024
Chris
Saudi Arabia??
Bar was open during Ramadan
Stayed in March 2024
Reviewed: 1 April 2024
Benyamin
United KingdomAt first Normally in every hotels have bellboy to show the guests their room and help them with their suitcases But here they just gave us the room key and told us to go to forth flor and no-one was there at all Usually every day the clean our room after 2 pm and it was not good at all because it was too late And the breakfast Was the worst The quality was not good at all and it wasn't that much choices to choose from totally it wasn't a 4 star hotel in reality In the best look it had to be 3 star But I paid for a 4 star hotel Im actually so mad at booking.com because it didn't show the bad comments about the hotel and i think the comments about this hotel were fake because they weren't right at all This stay thought me to don't trust booking.com comments Im so mad because it wasn't the hotel that I recommended from a 4 star hotel with this score in booking.com Please follow up!!!
It was in a good location in city centre and the room was clean
Stayed in April 2024
Reviewed: 27 March 2024
Irani
United Arab Emiratesstaffs at the reception were not smiling and welcoming and there was a concierge guy he did not event smile and help with our baggage's. Rest were ok.
there weren't many options for the BF,room was ok..
Stayed in February 2024
Reviewed: 26 March 2024
Shawn
IranFront desk staff were rude
Nothing
Stayed in March 2024
Reviewed: 20 March 2024
Reina
United Arab Emiratesear Booking Team, I hope this email finds you well. I am writing to bring to your attention an issue I encountered with a recent booking made through your platform. It appears that I have inadvertently made a double booking for the same hotel and dates. Upon reviewing my booking application, I noticed that there are two separate bookings with distinct confirmation numbers for the same hotel and dates. However, I only received one email confirmation with a single confirmation number in my inbox. To further complicate matters, one of the bookings was charged to my credit card immediately, even before my check-in, while the other payment was processed at the property upon arrival. As a loyal and frequent customer of booking.com, I typically opt for the payment at the property option, and I am surprised by this discrepancy. I kindly request your assistance in investigating this matter further and arranging for a refund for one of the duplicate bookings. Your prompt attention to this issue would be greatly appreciated. Thank you for your understanding and cooperation. For any further clarification required please feel free to contact me directly on my mobile number : +971566299801
Stayed in March 2024
Reviewed: 19 March 2024
Reina
United Arab EmiratesThe hotel booked me twice and deducted twice the money from my bank account
Stayed in March 2024
Reviewed: 9 March 2024
Viktoria
United Arab EmiratesVery convenient location
Stayed in March 2024
Reviewed: 8 March 2024
Avesta
Iran🙏
👍
Stayed in March 2024
Reviewed: 4 March 2024
Ayman
Saudi Arabia-
-
Stayed in February 2024
Reviewed: 3 March 2024
Ray
IrelandThe hotel is extremely run down. Breakfast was displayed with all the cheapest ingredients possible. Rooms are tired and dusty. I was most upset when I requested a cab and was 'assured' by Osama on reception who organised the 'taxi' that the price of 8 omani Riyals was a normal fee to go to a hotel only 15 mins away for a meeting. Omar was a local also. I find that the fee was in fact almost 4 times the amount ($20 instead of $6) than if I had walked to the hotel exit and caught a cab. It was a company charge, but I warned both Omar and the female colleague with him that if I discovered this fare was in fact not fair, I would be letting Radisson know out of principle and to protect future guests. The driver also didn't take cards so I had the extra hassle and embarrassment of asking my meeting person to settle the cab bill. Not on Radisson.
The price is obviously the driver here. Not much else.
Stayed in March 2024
Reviewed: 28 February 2024
Apte
IndiaLoved the Property
Stayed in February 2024
Reviewed: 24 February 2024
Zeljko
CroatiaThe location was perfect, very close to the restaurants, market and an exchange office. Breakfast was outstanding and the staff was polite and very helpful. Pool and the bar were perfect to enjoy. There is also a free parking place if you are s hotel guest. Would definitely come back anytime.
Stayed in February 2024
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