Strangely, the bathroom had blackout blinds, but bedroom didn’t.

Although in a very central location, as other guests have mentioned, you wouldn’t know it once inside. Very quiet, staff were excellent and rooms were well soundproofed from the outside and other rooms.

Stayed in July 2025

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Location, hospitality and staff and cleanliness

Stayed in July 2025

The bar was not stocked for a number of drinks which we saw on the cocktail menu. These included the Pomelo and Bellini. This was very disappointing!

The history of the building was very interesting.

Stayed in July 2025

The breakfast was expensive and not good value for money. But there are loads of lovely spots nearby.

Lovely spot. Great staff who could not have been more friendly. There is a concierge available to give recommendations and make bookings at no extra cost.

Stayed in July 2025

Rooms a little cramped. Hotel seems a little understaffed all around. Check-in and check-out were a little slow. Housekeeping was running late.

Great location.

Stayed in July 2025

The breakfast could have been better

Everything, excellent service ! Amazing room. Beautiful stay

Stayed in June 2025

Wish the room was a bit bigger.

The beds were very comfortable, breakfast was delicious fresh and tasty, we loved the bar and the pool.

Stayed in June 2025

Actually, we loved everything about our stay, the harmonic integration of a hotel in such an old cloister, the friendliness of the personnel, the cleanliness, the location of the hotel within Lisbon (directly at the centre), the breakfast and surrounding service, We honestly believe, that the service in this hotel can compete with some of the best 5* hotels. The Convent Square is definitely a recommendation worth for our next trip and for friends.

Stayed in June 2025

There wasn’t anything we didn’t like, we would definately stay here again.

Beautiful hotel with very friendly staff. Our room was so quiet and I wanted to take the pillows home! We enjoyed a relaxing morning by the plunge pool and an afternoon drink in the square.

Stayed in June 2025

Only 1 thing was a bit annoying.. I had to call reception every morning to send maintainance to fix the toilet flush buttons that break daily.. that is literally 4 times, each morning of my stay.

Staff are very attentive and helpful, the room is comfortable, location is amazing, and the AC works great! We loved how quiet the property was compared to its location, you’re in the vibrant and noisy centre but feel very secluded in your room.

Stayed in June 2025

The AC in the room was not very strong, and it was blowing from the ceiling directly down to your face as you lay in bed, and that felt uncomfortable. The room is also very small without enough room to spread out luggage beyond one carryon suitcase.

The location was fantastic and the property itself is well done. The staff was courteous and the breakfast is very good.

Stayed in June 2025

Great location in the heart of Lisbon. A beautiful hotel with such a rich history. Great restaurant and a courtyard for drinks. Staff were really friendly and helpful. We will be back!

Stayed in June 2025

Room was a bit small.

Centrally located on a pedestrian street. The bed was super comfortable and the pillows were large and soft. We really liked the lounge area as a place to unwind after sightseeing. Staff was helpful.

Stayed in May 2025

Infused water was hidden behind front desk. Would be nice if tea time were longer offered hot drinks and some snacks

Front desk and staff really nice

Stayed in May 2025

The location was in the heart of of busy Lisbon. But the indoor patio area was a quiet oasis. I didn’t hear any street noise. The King room on the 5th floor was small but adequate with a lovely view. This was definitely a luxury hotel. The bed linens were beautiful, turn down service nightly was also lovely. The front staff were extremely welcoming and helpful. Loved it.

Stayed in May 2025

Absolutely adored this hotel and the front desk staff and concierge. They were absolutely spectacular. We LOVED the breakfast staff and house cleaning. We could not have had a better stay and our only regret was we didn't stay long enough. We will be back with our daughters for sure. 20/10 stars. + We went on the Tuk Tuk and Francisco was our tour guide, he was just amazing and taught us so much about this historic city.

Stayed in May 2025

The room was not cleaned very efficiently.I had to keep asking for the quality of cleanliness to be improved since it was 3 of us staying in one room.We had to keep asking for basic things like glasses,tea bags ,sugar satches etc.

We did not have breakfast included.There are quite alot of cafes close to the hotel to have breakfast in.Its a better and cheaper option to have breakfast outside the hotel.The location is sterling and best place to stay to walk around and discover different parts of Lisbon.

Stayed in May 2025

Not enough drawer space. Had to live out of my suitcase.

Central location. Staff exceptionally friendly and knowledgeable. Food was great. Rooms were very clean.

Stayed in May 2025

nothing

This hotel was one of the very best I've ever stayed in, in different countries. Perfectly located in the center of Lisbon on a beautiful pedestrian street. Easy access to all kinds of transportation. Very quiet. Big and comfortable room, all sparkling clean. All the staff is very friendly, attentive and helpful. For breakfast there was a great variety of everything and everything was fresh and very tasty. Overall, it was a very enjoyable stay. This hotel is highly recommended.

Stayed in April 2025

The Television channels in English are limited and hard to find.

The room was relaxing, decor lovely. The hotel is designed in soft colors

Stayed in May 2025

Amazing people. So nice and helpful. They make this place shine and be different. It’s not just an hotel, it’s a place you want to stay because you feel at home…

Stayed in May 2025

Location does not allow for taxi drop off/pick up at the door and you have to walk a block with luggage to get to the hotel.

Wonderful hotel and superb service.

Stayed in May 2025

Check in/ concierge

Restaurant and bar was great.

Stayed in May 2025

Nothing

Beautifully appointed hotel right in the heart of Lisbon. Room very comfortable and lovely internal square for drinks.

Stayed in May 2025