Furniture need to be modern

Hotel location is good but the five star hotel need renovation to ne done

Stayed in December 2024

It was welcoming

Stayed in December 2024

Our bathroom needed upgrading asap. No extraction fan working either, which meant bad condensation after bath or shower. One evening, being woken by children at 2 am running down the corridor and at the same time parents talking loudly when others trying to sleep.

All the staff were superb. Very welcoming and always there to help. A special mention for the reception staff and in particular, Christina who was exceptional in dealing with our needs. Lovely hotel lobby decor. Great breakfast choice, excellent Omlettes!

Stayed in December 2024

Temperature control in the room wasn’t the best. Didn’t get adjusted to warm up even after staff came to fix it. It was set at 19.5 Celcius, which is cold.

Well designed and well staffed. Good location. Has a well equipped fitness center. Breakfast layout is good.

Stayed in December 2024

Rooms are dated, furniture is old and showing wear and tear, some rooms feel overcrowded with large pieces of furniture limiting the space.

Friendly staff, convenient location, clean rooms.

Stayed in December 2024

Location, price

Good in general, very good location, the AC can’t accommodate the cool weather, but very good for money value.

Stayed in December 2024

The furniture is out of date, breakfast should include some diet items, the staff working at front reservation desk need more training, also Shisha coffee should not have access from the lobby in 5 star hotel, lights in the room is not enough, I had to use my mobile torch to check my stuff in the safe because of the dark colours of the walls, I have asked to change my room twice with 2 different staff but they kept promising to come back to me.

General speaking not bad, location is good, the metre station is about 5 min walk.

Stayed in December 2024

Rooms soundproof. An additional door separating room from hall will solve the problem

Vintage style

Stayed in December 2024

- I could not control the A/C temperature, controls were not responding. As it was quite cold weather during the weekend, I simply turned it off and it was good as it was (I did not complain to staff, otherwise I assume they would provide a good support if needed). - Facilities overall a bit outdated, but it was not the focus of my trip to use the pool or gym (running outdoors preferred) - Shower was not strong and the hot water sometimes was just not hot at all.

- Amazing staff, super friendly and welcoming. I did require support as the mini fridge was not working, and they promptly requested engineering support, and the issue was fixed in no time! - Breakfast was really good, plenty of options available (fruits, cheese, western, local, nice coffee) - Bed was comfortable overall, room a bit outdated but no complains. - 5 min walk to metro station (Hamad Hospital), super easy and convenient to commute.

Stayed in December 2024

Breakfast

I received an upgraded room, with plenty of space Breakfast could have been better I didn't use the pool

Stayed in December 2024

Location...too crowded

The suit room is spacious

Stayed in November 2024

It would have been good to have had the room with all correct items on arrival - considering that it was 28th when we checked in (booked room for 27th as it was a late flight arrival) & so there should have been enough time to get room ready - had no bathmat, 1 hand towel, no facecloths, 1 pair of slippers & no bathrobes. However, when room had been cleaned later on 28th, we had to ask for hand towels (none at all but got a bath mat) & asked for bathrobes too! Which kindly all were brought within 5 minutes of calling! Didn’t ask for more slippers, hangers or face cloths but sure they’d have been brought. The hotel was having refurbishment on the 2nd floor (where pool was situated) & good to see hotel trying to keep up standards.

Check in was nice as we’d booked 27th Nov-3rd Dec ( & arrived at hotel very early morning of 28th (2.45am) after a very long time in a line to get through security at Airport (took 2 hours). Room was clean, decent sized & with a comfy bed (just a few items not in room). Breakfast each day was lovely with a great selection to choose from & nothing was too much trouble for any of the staff at all (Rindu should be given a special mention as he was so pleasant) The egg station staff were great - omelettes in particular were cooked to perfection & delicious!! We checked out the pool area but didn’t really have time to use it as we were in Doha for the weekend of Grand Prix! And on our free days went to see The Corniche, Souk Waqif & Lusail areas, using the Metro (& trams in Lusail). Hotel was close to the Hamad Hospital Metro station which was fantastic for getting to & from Lusail QNB on the red line with Shuttle buses that took us to Lusail Circuit. Would stay again & recommend especially if attending Qatar Grand Prix.

Stayed in December 2024

Evening Dining options limited and not that great quality

Comfy big bedrooms Good breakfast

Stayed in December 2024

The room needs a little looking after, carpet heavily stained but didn't take away from the overall experience

Very nice hotel with really nice staff Great selection of breakfast Great price for what I got which was upgraded to a massive room.

Stayed in December 2024

Nothing specific

Nice

Stayed in November 2024

I struggled a little to get the room to a temperature that suits me. I don’t like strong aircons or when the room is too cold but I could seem to heat up the room well.

The room was very spacious and the reception and pool area are so beautiful. But the thing that makes this hotel stand out are the staff! I had an incredible experience there with from the ladies at reception handling my check in doing everything they could to help me with an earlier check in to Jousef lending me a charger because I didn’t have the right adapter and personally showing me around the hotel and introducing me to the incredible chefs at breakfast. To see how proud and happy these men are to work here and to share their food was such a wholesome experience. The breakfast was also amazing. The most incredible hummus and Labneh!

Stayed in November 2024

Nothing

Its location and comfort

Stayed in November 2024

a bit old hotel

Staff Clean room

Stayed in November 2024

Overall experience was fantastic

Stayed in November 2024

The tv channels. Although there are many channels, having a variety of non-arab options would be nice.

The size of the room is excellent. The bathroom is great! Beds and pillows are very comfortable besides the room was very quiet. Staff was very helpful; we were allowed to check in early. The location is excellent. It is only meters away from the metro station.

Stayed in November 2024

Nothing

Everything

Stayed in November 2024

The hotel was nice and the room was large, spacious and clean. It is very conveniently located.

Stayed in November 2024

The airco was very noisy

The room was large with a huge bed!

Stayed in November 2024

NA

The country is beautiful and the people were friendly

Stayed in October 2024

The staff The check in took too much time

The location

Stayed in October 2024