Bed felt wet.... Toilet was wet with big stain of water. They said on check in that house keeping will clean it but nobody showed up.... I asked for smoking room and ashtray, again no body came to bring ashtray.... Ot was only one night stay thats why I didn't bother as it was only one night stay

It was nice hotel clean and ac was perfect

Stayed in April 2024

I extended my stay and payed for it on the first day. I had someone knocking on the door in the middle of my stay asking about check out. When I told him I extended my stay, very rudely he said you need to pay for it first!! I spoke to the reception and they said initially they could not find the proof tor the payment that is they have sent someone which was not professional at all. Anyway, they said they are sorry for that.

The check in was very easy. Yatti was really helpful at the reception. It is clean and has perfect location.

Stayed in April 2024

Location

Stayed in April 2024

nothing at all

the food is perfect.. hotel staff are friendly and approachable

Stayed in April 2024

Every things was good 👍🏻

The staff was good hospitality and polite specially Mrs Yasmin she’s wonderful host in hotel very kind and hospitality Tnx for choosing good staff and also coffe was good

Stayed in April 2024

Well Located. Good price for the service provided. Different options for Breakfast and Buffet Lunch.

Stayed in April 2024

The stuff, the breakfast

Stayed in April 2024

clean, good location, staffs was friendly, valet parking

Stayed in April 2024

Rate was high

Clean, good location, valet parking available, staffs are friendly,

Stayed in April 2024

Good looking and nice staff.

Stayed in April 2024

Room size

Location

Stayed in April 2024

Parking js congested

Property is very good and rooms are beautiful.

Stayed in April 2024

Ok

Ok

Stayed in April 2024

I believe the hotel is in need of some maintenance work.

The hotel is excellent, with the swimming pool, jacuzzi, and sauna all in perfect working condition. Unfortunately, the steam room was out of service during my stay. The staff, especially Ms. Nermin, were incredibly friendly and helpful. The reception team was also very accommodating. When I had an issue with the AC in my room, they promptly moved me to a better suite. The valet service was efficient, although there were challenges managing the large number of guests during Eid. Also, the breakfast was very good. Overall, I had a very pleasant experience at the hotel.

Stayed in April 2024

Room phone is not functioning, fridge is missing.. But all in all our stay is considerable good.

Breakfast is Good.. All the staffs are friendly and easy to talk to.

Stayed in April 2024

Not that much clean

Location

Stayed in April 2024

Car parking

Good location and pleasant stay

Stayed in April 2024

Only thing is I book deluxe room with two bed but it was not enough for 2 adults and 2 kids , which they gave me . It’s good for 2 adults only . My one kid was 13 year old and second kid was 7 year old . We felt little uncomfortable while sleeping .

Hi The room was nice . Staff very good .

Stayed in April 2024

Taking too long for check in

Clean

Stayed in April 2024

This is an old school luxury hotel.

Stayed in January 2024

There is no hair dryer

Very unique style

Stayed in April 2024

The carpets need to be cleaned . The shower 🚿 water is there weak. Ac hard to control.

The staff are friendly . Nice swimming pool. Old style, but the illumination is nice.

Stayed in April 2024

Breakfast could have been fresher and it was a shame that the pool area did not get the sun in the right area.

Overall the hotel was excellent for the price point. The staff were all amazing. The porter on the day shift was always friendly and positive and our waiter at breakfast was also really helpful and friendly. Our room was very big and had everything we needed. Even though we were facing the main road we could not hear the traffic in the room, which we were a bit concerned about. Being on the 5th floor may have helped with this. The pool area is quite small and does not get the sun on the side of the sun beds, which meant we had to go out to the beach daily. We did enjoy the variety this offered us and tried different beaches and hotel day passes. The breakfast was not great and lacked freshness. This was mainly due to ramadan and the hotel being quite quiet. It would have been better if they served a fresh breakfast based on individual requirements during this period. It would save on wastage and provide a fresher breakfast. The selection was ok but by the time we arrived it had been out for a few hours. The juice was also more like cordial than juice. We would definitely recommend this hotel based on cost, service and the size and comfort the room offered.

Stayed in April 2024

Issue with the keys to enter the room

The quality of the hotel and the food

Stayed in April 2024

Very nice hotel, the location is almost near to everywhere you want to go, the room is clean and comfortable, it was great!!

Stayed in March 2024